Ratings based on 3,167 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
57% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Las Vegas, NV

Close to 405 and 5 freeways.

Posted Aug 30, 2016
Pros: Room size, safety, staff, location. Fairly quiet.
Cons: Housekeeping attention to easy fixes...slow draining shower drain, broken towel rack. Replace cracked tiles and peeling bathroom doors. Fresh paint.
Location: Can walk a few blocks to the Bear Pit, great BBQ with "to die for" garlic bread! Easy drive to CSU Northridge, Reagan Presidential Library, Magic Mt.
Check-in was easy and quick. Older establishment in need of upgrades. Large room. Big 1/2 sized fridge. Microwave in the vending room off of the lobby. Never made breakfast from 7 to 9AM. Needs cosmetic upgrades, but not very important. Towels a bit thin and rough. Tissue rough and toilet paper single ply, thin and does not hold up. Towel bar hanging on one side. Shower drain very slow to drain. No anti-slip strips in the (full)tub/shower combo. Threw a thin hand towel down and that worked. SMALL things but a number of them. Would still come back because I felt safe, the rooms were large, and there was a huge pool (which I don't use, but a plus in the valley on a hot day). Lots of mirrors. Nice sized flat screen TV with lots of cable channels. Only one chair in the room, desk chair. Free room Wi-Fi. I feel housekeeping is lax in reporting these things to management, because a number of them are easy fixes.
2 out of 5
by A verified traveler from Oxnard, CA

Horror Story

Posted Aug 25, 2016
This should be closed down! It looks like people take hookers there. There was a big dead roach by the door. Sink dripped horribly after I washed my hands once. There were lipstick kisses on the bathroom wall. The towels had stains, disgusting. It might be privately owned? The child I was with, cried, was so upset of the room, so tired and was concerned to lay on the bed, we laid on our clothes and towels, I was itchy, I thought I had caught something. I wanted to burn my clothes. We ran out of there, I should have taken photos and filed a written complaint.
4 out of 5
by A verified traveler

Posted Aug 21, 2016
Its nice and clean , very comfortable , and nice break fast , it's very well
5 out of 5
by A verified traveler

Was clean hotel

Posted Aug 20, 2016
I like everything. Pool was clean. Service was ok.
3 out of 5
by A verified traveler

Placentera

Posted Aug 20, 2016
Muy callado limpio el Desayuno Bueno personal servicial.
4 out of 5
by A verified traveler from japan

ほどよい感じが居心地よかった

Posted Aug 19, 2016
すごく綺麗でもないが、 近くにセブンもあるしコインランドリーもあって便利だった。 何よりプールが癒された。 朝食はワッフルを自分で焼けるのでテンションあがった。ただパン類のみだったので、6泊ではさすがに飽きる。フルーツや卵などなかったのが残念。 泊まった時はほぼ満室だったにも関わらずマナーの良い人ばかりですごく気持ちよく過ごせました! また泊まりたいと思えるホテルです。
1 out of 5
by A verified traveler

Bad neighborhood and the worst from this young kid

Posted Aug 16, 2016
Bad reception desk. This kid was rude and did not want to be there.
4 out of 5
by A verified traveler

The second stay shows consistent quality.

Posted Aug 13, 2016
This was my second stay in this place during the last 6 months. Both times it was clean and quiet. The WiFi was available but coverage was spotty. The included breakfast was plenty.
3 out of 5
by A verified traveler from San Jose, CA

Close to Universal Studios

Posted Aug 13, 2016
Parking lot was so little and felt so cramped. The lobby and eating tables weren't bad and the breakfast wasn't so bad. Although a lot of the food would run out quick and only 1 Lady to refill everything so there was a lot of waiting. Our room was close to the pool, but our sliding door felt very unsafe as it really didn't have a "lock" just a metal hook. Bathroom looked very cheap and the shower piece came off as I tried turning it the other way cause it very loose and water was everywhere. Pool was nice and pretty big for everyone. I wouldn't book this hotel in the future but I guess you get what you pay for .
5 out of 5
by A verified traveler

super bien . muy agradable estancia.

Posted Aug 12, 2016
Pros: limpieza y alberca, desayuno también, muy buena seguridad en los accesos.
Cons: pues esta muy bien . la relación precio calidad excelente,
Location: universal studios muy cerca , asi como el centro de los angeles,
muy buen desayuno, excelente la alberca, muy tranquilo, muy buena estancia, la pasamos muy bien en la alberca para relajarnos, claro que volveria a este hotel, muy cerca de universal studios y el centro de los angeles.