Ratings based on 854 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 21, 2017
Check in not on time because the room is not ready. Waited long time.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel, not to far from the beach.

Posted Jan 3, 2017
Pros: The location, the room, the staff.
Cons: There was no breakfast buffet.
Location: The location is very close to the beach and the Santa Monica pier and also close to the promenade with shopping and restaurants.
The room was spacious and nice. The hotel was quiet. Good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

modern, close to the beach

Posted Dec 24, 2016
Pros: location
modern decor, very close to the beach, friendly staff. A bit pricey, but very nice. Small outdoor pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Great hotel, heat wasn't working in my room. So it was a bit cold and uncomfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Amazing place to stay. Good location and staff very welcoming. Pool nice and outdoor space great for afternoon coffee.
3 out of 5
by A verified traveler from US

Posted Nov 27, 2016
We didn't like the style of the interior. We thought the staff was not very professional. The small pool was not inviting. They gave us two rusty old bikes to ride.
5 out of 5
Recommended
for Couples
by A verified traveler from Calgary Alberta

Great vibe, great view, great location.

Posted Nov 21, 2016
Pros: The location is perfect. You can easily walk to the Promenade or Venice Beach and the beach is steps away.
Cons: The poolside servers were not very attentive.
It's hard to imagine staying anywhere but the Viceroy when we are in Santa Monica. The location is perfect and the atmosphere is fun but not too raucous. Cocktails poolside is the perfect close to any Santa Monica day.
5 out of 5
by A verified traveler

Great experience, Sophisticated atmosphere

Posted Nov 18, 2016 on Hotels
Champagne served at Check-in, Live music in the evenings (weekend), beautiful/sophisticated pool setting. Helpful and friendly staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Pleasant business trip

Posted Nov 16, 2016
Stayed for three days. The food was uniformly good, both room service and in the hotel bar. The gym is maybe 20x20 and felt crowded with 5 in there. Pleasant staff and good location