Ratings based on 636 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Had a really great night! Very classy hotel/ room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Posted Aug 24, 2015
Pros: Everything, staff, rooms, and comfort.
Cons: n/a
Location: TCL Chinese Theater is about 7 minutes away.
No complains, had a great experience. At night the bar is popping at the lobby, so if you don't want to walk into music this is not the spot for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, splendid service, groovy location

Posted Aug 22, 2015
For a brief visit to see friends in Los Feliz, Hollywood and West Hollyood, couldn't have found better digs.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Amazing time

Posted Aug 10, 2015
Beautiful hotel. Pricey but it's worth every penny. Spacious rooms. Very clean and comfortable. Hotel staff courteous and polite. I will definitely come back to this place and recommend to a friend.
1 out of 5
by A verified traveler

El hotel bien ubicado en holliwood como muchos mas

Posted Aug 4, 2015
Estuve con mi familia hospedados en este Hotel, pasamos 4 noches realmente para el olvido, pésimas sobre todo las 3 primeras, en las que el ruido que provocaba el marco de la ventilación del aire acondicionado me hacia despertar cada 30 minutos, además de la fiesta que les permiten a los estudiantes durante la madrugada en la habitación contigua y que sólamente nos dividía una puerta de madera dejaba entrar todo el ruido en la madrugada, quedaron en cambiarnos de habitación pero no hicieron nada y a pasar otras dos malas noches, el único que se salva es el Concierge a un lado de recepción, una persona siempre dispuesta a ayudarte, pero no estaba en sus manos solucionarnos el principal problema.
2 out of 5
by A verified traveler from Pennsylvania

Noisy hotel but good location

Posted Aug 3, 2015
Pros: Handy location, upscale, clean rooms
Cons: Friendlier staff, noise reduction
Location: Chinese Theater, Runyon Canyon, shopping, wax museums, theater, Griffith Conservatory
The location of W Hollywood is handy to get to many places in LA and many things are actually in walking distance. However, the hotel is extremely noisy. I am not just talking about loud guests into the early hours but also loud banging that the hotel would not identify. It happened every night we were there. Also, if you book your hotel thru Expedia or other site like that, make sure you check to make sure your reservation is still there before you check in. The hotel told me Expedia cancelled the reservation so they were going to charge me more than what I paid for the flight and hotel combined. I called Expedia and they assured the hotel they did not cancel the reservation. I don't think I would have gotten on the flight if the room was cancelled. One final thing, the hotel has okay customer service. The concierge staff seem to know a lot about the surrounding area but do not rely on them. They directed me to an airport shuttle service that was useless because the company has one bus to the hotel every hour and if its full you have to wait another hour and so on. They also scheduled a tour bus that never showed up. Also the parking is very expensive, over $40 per day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Very nice hotel. Hip, Chic sophisticated. Conveniently located on Hollywood Blvd just minutes walking distance to Walk of Fame and Chinese Theater.
3 out of 5
by A verified traveler

便利で賑やかフレンドリー

Posted Jul 27, 2015
Pros: friendly staff!
便利な場所にあって、スタッフもフレンドリー、オシャレな感じはありますが、費用対効果でいうと、あまりにも高いかな、という感じです。
3 out of 5
by A verified traveler from b

Truly become the bottom of priority list.

Posted Jul 27, 2015
I tipped agent asking for Bedt room available. I was given room facing 3 walls and the area where guests take dogs to relieve themselves. After much effort and frustration and the help of nice bellman, eventually I got an ok room. Restaurant very slow service. Staff generally answers "no problem" to requests....I despise that reply!
3 out of 5
by A verified traveler from Wolverley, UK

Not the neighbour hood to stay in

Posted Jul 23, 2015
Hotel very nice, pool area too pretentious and my three teenage children were made to feel unwelcome. Felt very unsafe walking with my family in this neighbourhood and went everywhere by car.