Ratings based on 958 Verified Reviews

4.1 out of 5
79% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but high expense for social

Posted May 23, 2017
The hotel was great, however the drinks at the bar were very expensive. Decided to go elsewhere to socialize due to it. Also the Delphine couldn't accommodate a slight time change in our reservation, so we had to make alternate plans which was an inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

W Hollywood Hotel

Posted May 15, 2017
Pros: the location was nice
Cons: The construction going on around the hotel would be my only complaint.
Location: Dolby theater, Chinese Theater, souvenir shops, great restaurants, on the Starline tour bus route and the metro is just steps away from the lobby.
The hotel was great! It was within walking distance to tons of great restaurants.
Comment from Hotel Management
May 17, 2017 by Ashton P - Guest Communications Manager, Hotel Management
Hello, Thank you for sharing comments regarding your recent experience at W Hollywood. It's always great to see that our prime location is one of the highlights of your stay and we hope to welcome you back in the near future. Until next time, Ashton
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Hotel is located across from Pantages Theater and is close to all things LA.
Comment from Hotel Management
May 17, 2017 by Ashton P - Guest Communications Manager, Hotel Management
Hello, Thank you for sharing comments regarding your recent experience at W Hollywood. It's always great to see that our prime location is one of the highlights of your stay and we hope to welcome you back in the near future. Until next time, Ashton
4 out of 5
Recommended
for Everyone
by A verified traveler

Nicest hotel in Hollywood

Posted May 2, 2017
Room service can improve but overall nice experience. Rooftop pool is very nice.
Comment from Hotel Management
May 2, 2017 by Ashton P., Hotel Management
We are delighted to hear that your stay at W Hollywood was an overall nice experience. WET is for sure one of our most popular amenities and we thank you so much for your comments! We understand how discouraging it can be to not receive the level of food quality you’d expect at a W. We apologize that the food you ordered through In-Room Dining was not up to standards and please rest assured that we will be sharing your comments our leaders so that we can continually improve the overall W Hollywood experience. See you soon, Ashton Guest Communications Manager
3 out of 5
by A verified traveler

Nice hotel. Center hollywood.

Posted Apr 15, 2017
The lobby is really beautiful, but there is noise and you hear everything that happens in the room next to the room ... There is no insulation... cant sleep... Dont take room with door inside the room.
Comment from Hotel Management
Apr 17, 2017 by Ashton P - Guest Communications Manager, Hotel Management
Good Day, Thank you for your sharing feedback regarding your recent experience at W Hollywood and thank you for your staying with us. Our sincerest apologies for the frustrations you experienced during your recent stay and using your comments as a guide, we can continually improve the overall W Hollywood experience. We are thrilled to hear that you reveled in our iconic modern design that sets the stage for exclusive experiences. We are disappointed to hear that you did not enjoy yourself as you encountered a few revelers who may have over enjoyed themselves while visiting W Hollywood. Our security talent patrols the entire hotel regularly to ensure that noise levels are kept to a minimum but we apologize if we did not do our best to ensure your recent stay was more comfortable. On behalf of the entire W Hollywood team, we sincerely apologize for the dissatisfaction from your recent experience and we appreciate your feedback. Until next time, Ashton
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Best hotel to see s show across the street

Posted Apr 7, 2017
We had a nice stay. Clean room, staff was friendly and service was fast, both room service and done other needs we had! I swam in the rooftop pool in the morning. Good temperature and clean. Highly recommended. No usb for cfarging but plenty of regular outlets, so bring your full phone and other chargers. Hollywood!
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

exvellent location across from Pantages theatre

Posted Apr 4, 2017
Weekend stay and more wait staff were needed. The rooftop pool was inaccessible for swimming and relaxation as there were always parties booked. I was advised it was a popular party scene! Room service and Milk for my tea was charged at $10! Very modern decor and loved the atmosphere and location across from pantages theatre where we were seeing a show.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel close to everything you want to see

Posted Apr 1, 2017
Pros: The hotel was very close to stores and many attractions. The rooms were amazing and the staff was very friendly.
Cons: When I called concierge for a few things, they never had what I needed. Also, I noticed the chandelier and white couch in my suited needed cleaned.
Location: Right in the center of all the fun. Hollywood Walk Of Fame right outside, Chinese Theater near by, Dolby Theater, Wax Museum, bars and stores nearby.
The hotel is amazing. It's beautiful, the staff was very nice and the suite that we had was like nothing we've ever seen before! The hotel bar was very accommodating and they played up to date music each night that we were relaxing and having a drink. I love that the hotel is right in the center of all of the activities and attractions. You walk right out of the hotel right onto the Hollywood Walk Of Fame. You're close to stores in case you need anything. I would recommend anyone to stay at The W and I cannot wait to go back and stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Very nice room. Convenient to the Pantages Theater.
4 out of 5
Recommended
for Everyone
by A verified traveler

Be Aware...

Posted Mar 27, 2017
Pros: Location across the street from the Pantages.
Cons: Shower floor is so slippery we had to put a towel on the floor to keep from slipping.
Location: Pantages.
No tub unless you upgrade to a suite. Expect a lot of party noise if you are facing the courtyard. Want to save $40 for Valet Parking? Park at the Red Line stop at Universal and take the Red Line which has a stop right at the W Hotel.