Ratings based on 69 Verified Reviews

3.0 out of 5
59% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice Mission Hotel needs updating !!

Posted Jan 4, 2017
its dif clean and slightly updated, but needs a lot of work. They gave us key cards but you might as well not had key cards it had a chain lock at the top instead. Very few lock enterances at all so anyone could come in to the hotel.
Comment from Hotel Management
Jan 11, 2017 by Guest Services, Hotel Management
Thank you for taking a moment to share your experience. We regret to hear that your expectations were not met while staying at our hotel. Our property is currently undergoing a renovations for the particular matter and we apologize for any inconvenience this may have caused you. I assure you that your comments have been addressed with our Management. If you'd like to discuss this matter further, please do not hesitate to contact us directly.
2 out of 5
by A verified traveler from or

Posted Dec 30, 2016
We were very disappointed with the room!!! Very old, stark interior and uncomfortable and cold for 2 plus hrs til we could get it warmed up!!!
Comment from Hotel Management
Jan 9, 2017 by Guest Services, Hotel Management
Thank you for your feedback regarding your experience at Hotel Mission De Oro. Please accept our sincere apology that you found our service unacceptable and that it did not meet your expectations. If you'd like to discuss this matter further, please do not hesitate to contact us directly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Its a upscale motel

Posted Nov 28, 2016
Right off the freeway, plenty of parking, quiet, priced right, whats not to like?
Comment from Hotel Management
Dec 26, 2016 by Guest Services, Hotel Management
Thank you for your review! We work hard to make our guests happy and make sure that their stay is unlike any other. We appreciate your feedback and hope to see you sometime soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Not the best for the price but still worth it

Posted Nov 10, 2016
Pros: The grounds, the bed, the size of the jaquzzi bath tub, and the staff for finding and holding on to my phone until i realized it was missing.
Cons: The room seemed dated, the jaquzzi tub was a bit battered.
Location: I went for a getaway with my fiance and to introduce him to a few former Petro coworkers and to go pay our respects to our loved ones at the cemetary.
The room seemed rather dated. The jaquzzi tub i had trouble figuring out how to work at first and had some dings here and there but was amazingly big, fit me and my fiance and possibly more. The grounds were gorgeous and interesting to learn some facts about some former presidents on our walk of the grounds. I expected more for $99 but the bed made up for my disappointments it was like sleeping on a cloud.
Comment from Hotel Management
Dec 19, 2016 by Ese T. Young - Guest Services Agent, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room and hot tub didn't meet your expectations. This critical feedback will be used in our next staff meeting. Thank you and look forward to seeing you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from WATSONVILLE, Stati Uniti d'America

very nice

Posted Nov 7, 2016
Pros: Beautiful hotel, rooms can be updated but I would stay here again.
Cons: Not only were the people next door noisy, they were smoking too.
Comment from Hotel Management
Nov 14, 2016 by Ese T. Young - Guest Services Agent, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Old facility but very nice. Cute rooms with large balcony with table & chairs. Staff was great. We'll use again when we're in the area. Great venue for a wedding or other function as well. Awesome court yard for that kind of thing.
Comment from Hotel Management
Oct 17, 2016 by Guest Services, Hotel Management
Thanks for leaving such a wonderful and detailed review. Your description of the property will no doubt help others as they search for that place to call home for a day or two. We’ll look forward to having you as our guest again soon.
2 out of 5
by A verified traveler from L

Needs updated. Popcorn ceiling, dirty old carpet,

Posted Oct 11, 2016
Pros: Nothing
Cons: Rooms
Very outdated and needs overall redo. Bathrooms awful. Carpet old n dirty. Noisy
Comment from Hotel Management
Oct 18, 2016 by Guest Services, Hotel Management
Thank you for your feedback regarding your stay at Hotel Mission De Oro. I am sorry that we did not meet your expectations. The cleanliness of our guestrooms is of the utmost importance to us and I apologize that we did not meet our standards. I assure you that your comments have been addressed with our Housekeeping department to correct these shortcomings.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to freeway.

Posted Aug 29, 2016
We had a positive experience at Hotel Mission Del Oro. Hotel was under construction but not too inconvenient. Restaurant was under construction too but hotel have gift card to local restaurants.
Comment from Hotel Management
Aug 30, 2016 by Shanice Guest Services, Hotel Management
Greetings! Thank you for your feedback on our hotel! We are delighted to hear that your stay with us was up to your standards and we look forward to seeing you in the near future again. Warm Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orangevale

A nice clean room to crash out in

Posted Aug 22, 2016
We were on a trip for back to school and after a long tiring day we decided to just find a place to sleep before continuing on. after looking in Monterey for a motel 6 and being there was a car thing going on in town the rates for inexpensive hotels were astronomical and what I consider price gouging. It was move in weekend for students at college so very inappropriate. We came across Hotel de Oro and room was as described. Check in was a tad slow, room was at first a bit smelly when we opened door, but could tell it was from cleaning. It was clean, spacious and had nice shower amenities. The place is being renovated so no restaurant but they were handing out giftcards for either starbucks or mcdonalds. Once fully renovated the hotel and grounds will be very nice. It is a nice place. For security the only thing extra I could suggest is card key access to the hallways and lighted stairwells...during the day. In the AM going down the stairs was a tad dark.
Comment from Hotel Management
Oct 17, 2016 by Guest Services, Hotel Management
Thank you for your review! We work hard to make our guests happy and make sure that their stay is unlike any other. We appreciate your feedback and hope to see you sometime soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Corning, CA

Pleasant hotel courtyard, balcony and pool

Posted May 31, 2016
Pros: Pool, courtyard, front desk staff, working staff on grounds
Cons: The pool was a little too chilly. It was difficult to get used to the water.
Location: Starbucks and Mc Donalds are within walking distance.
I enjoyed the pool. The room was clean and relatively quiet because it faced the inside courtyard. The hotel is pretty and the courtyard is large and inviting.