Ratings based on 231 Verified Reviews

3.8 out of 5
81% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SF, CA

Beautiful hotel with amazing Beach Club and access

Posted Apr 18, 2017
We absolutely loved this hotel! We would stay here every Cabo trip moving forward. We spent every single day at the Cachet Beach Club. Luis, Michell, and the rest of the staff were incredible friendly and attentive. Cabo Brewing Co. is on the roof of this hotel too - great spot for music, food, and drinks. Excited for our next trip!
Comment from Hotel Management
Apr 19, 2017 by Cabo Villas public relations, Hotel Management
Hi Lex, Thank you so much for your feedback regarding your recent stay at Cabo Villas Beach Resort. We are pleased to hear you thoroughly enjoyed your experiences at the Cachet Beach Club. Michelle, Luis and the staff family love getting to know the guests, while providing the best service possible. Baja Brewing on the rooftop offers delicious dishes, in addition to tasty homemade beer, not to mention the best views in all of Cabo! Thanks again. See you next time!
2 out of 5
by A verified traveler

Not worth the money for Expedia travelers

Posted Apr 15, 2017
This hotel has plans to demolish partial old facility and construct new resort. In meantime, they are renting these old rooms to Expedia and other travelers using discounted websites. Rooms are old and not clean, no TV or Wifi service, no views, loud music until midnight from outdoor bar. Definitely not pleasant for family travelers. Seek elsewhere if you want a nice relaxing vacation. Will definitely be disappointed when you see the hotel rooms.
Comment from Hotel Management
Apr 19, 2017 by Cabo Villas public relations, Hotel Management
Dear Cabo Villas guest, Thank you for your review regarding your recent stay at Cabo Villas. We value hearing about the items we do well, in addition to the areas we can improve. We regret to hear you were not satisfied with your experience at the resort. Room location assignments are typically not pre-determined and are based on availability. For those guests not satisfied with their initial room location, an upgrade may be available. We apologize if you experienced any inconvenience due to the live music, which is played Thursday, Friday and Saturday until 11 p.m. Thanks again for your feedback, and allowing us the opportunity to improve our services.
3 out of 5
by A verified traveler from Idaho

Accommodations ok, restaurants were not good

Posted Mar 13, 2017
Was not impressed with places to eat, the free continental breakfast was not worth the wait at attitude cafe, coffee way to strong. Just not impressed! Baja Brewing food was not good at all.
Comment from Hotel Management
Mar 14, 2017 by Cabo Villas public relations, Hotel Management
Dear Susie, Thank you for your feedback regarding your stay at Cabo Villas Beach Resort & Spa. We are pleased to hear you enjoyed your room accommodations, which offer wonderful views of the Sea of Cortez and Land's End. We regret to hear you did not find out dining options satisfactory. We will be sure to share your comments with Attitude Restaurant, as well as Baja Brewing Company, which is owned by a third party. Thanks again. We appreciate your time.
2 out of 5
by Robert

Not what I expected

Posted Jan 9, 2017 on Hotels
They first tried to put us in a room on the street outside of the sound wall. I believe the reason for this is to get you to pay for an upgrade or go to a timeshare presentation.The place is poorly laid out and you can't see the ocean from the pool. Reception staff was good but the rest left a lot to be desired. Also, the place is in major reconstruction so I wouldn't recommend staying there for a couple of years.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear Robert, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We value hearing about the items we do well, in addition to the areas we can improve. We regret to hear you were not satisfied with your original room location. Room location is typically not pre-determined and is based on availability. Upgrading is available, again, depending on availability. We invite all guests to a presentation tour, to share the wonderful benefits of a membership. If you took a tour, we thank you for your time. As you mentioned, the property is on a hill, and thus, the layout includes several sets of steps and ramps for getting around. Cabo Villas features three swimming pools. Although the Sea of Cortez is not visible from the infinity pool, a wonderful view of the sea can be seen from the peanut pool, which is next to the Pool Grill. Also as you mentioned, the resort is currently undergoing renovations and construction. Thank you for your patience and understanding as we improve our services for our members and guests. Thanks again. We appreciate your time.
5 out of 5
by A verified traveler

Smallest resort on the Madano beach.

Posted Nov 15, 2016 on Hotels
Location and view were awesome. Construction was a bit load and disturbing.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Cabo Villas guest, Thank you so much for your quick review. We appreciate it. Our number one amenity is our ideal location in "The Heart of Cabo", within easy walking distance to the beach, marina, shopping and a variety of dining and nightlife in downtown Cabo. We apologize for the noise from the renovation and construction. Thank you for your patience.
3 out of 5
by A verified traveler from US

Posted Nov 5, 2016
Pros: The room was clean and had a nice view as promised
Cons: The check-in process took a long time, it seemed like they were short on staff. The AC in the room didn't always work well. The included breakfast was a tiny fruit plate and coffee.
Comment from Hotel Management
Nov 7, 2016 by Cabo Villas public relations, Hotel Management
Dear Ina, Thank you for your comments regarding your recent stay at Cabo Villas Beach Resort & Spa. We are pleased you enjoyed the comfortability and cleanliness of your unit, as well as the amazing views at the resort. We apologize the check-in process was unsatisfactory to you and the air conditioner wasn't functioning properly. We will be sure to have our maintenance team inspect it. Thanks again for your feedback, we appreciate your time.
1 out of 5
by A verified traveler from US

horrible staff

Posted Oct 25, 2016
Cons: The staff was not understanding or helpful ah all
We loved this hotels convenience in the location. However our trip took a turn for the worse when were stuck in the elevator for almost 20 minutes with no air coming in. My husband and a fellow guest had to pry the doors open. When we complained to the staff the manager on duty was rude and unhelpful and insinuated that it was our fault. The next day the manager offered $200 per room for our group. When we went to pick up the cash they only gave us $200 total. The worst customer service experience. The elevators need to be looked at as well. This is a serious safety issue.
Comment from Hotel Management
Mar 10, 2017 by Cabo Villas public relations, Hotel Management
Dear Samantha, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort. Please accept our most sincere apology for the inconveniences you experienced. We appreciate bringing this issue to our attention. We strive to offer excellence in service; your satisfaction is our greatest concern. Guest feedback like yours is definitely very important. Even if we believe to have the best training, processes and attitudes, it is you – as the recipient of our service – who must give the approval of your satisfaction. We apologize once again for the unfortunate experience at the resort. Thanks again for your review, we appreciate your time.
3 out of 5
Recommended
for Everyone
by A verified traveler from UT

On the beach, but the hotel was just okay.

Posted Oct 10, 2016 on Orbitz
The majority of toilets did not flush in the hotel. We still had used soap in our shower. The food at the Baja brewing company located in the hotel was crap, but the beer was great. The area outside the hotel was nice for quick access to good food and easy to get around. Depending on where your room is you can see the ocean, but beware the ocean view. We could see a tiny sliver from one out our windows, however, there was a sunshade that wouldn't move so we could not get any pictures out of it. Not good for anyone in a wheelchair or that has a hard time getting around. The staff was nice and was very attentive, but if you don't speak Spanish not all can help.
Comment from Hotel Management
Oct 15, 2016 by Cabo Villas public relations, Hotel Management
Dear Kat, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We value hearing what we do well, as well the areas we can improve. Thank you for you kind words for our staff family. Our number one priority is to provide the best hospitality possible. We apologize you experienced difficulties with your toilet, as well as others. We will be sure to follow up with maintenance regarding the status of the toilets. Thank you for visiting Baja Brewing Company, and you fully enjoyed the hand crafted beer. We regret to hear the food did not meet your expectations. We are pleased to hear you liked our ideal location in "The Heart of Cabo", and the easy access to the beach, marina, shopping mall, as well as numerous night clubs and restaurants in downtown Cabo. Thanks again for your review. We appreciate your time.
4 out of 5
by A verified traveler

Cabo Villas Experience

Posted Oct 3, 2016 on Hotels
We have stayed at Cabo Villas a number of times and are always very satisfied with the amenities, the location and the views. Walking distance to everything in Cabo.
Comment from Hotel Management
Oct 4, 2016 by General Manager, Hotel Management
Dear Cabo Villas guest, Thank you for your quick feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. First and foremost, thank you for your loyalty and continued visits. We are pleased to hear you enjoy our ideal location, the various amenities in the rooms and property in general, and of course, the easy walking distance to the beach, marina, shopping and downtown night clubs and restaurants. Thanks again. Hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel close to the beach and downtown

Posted Jul 27, 2016
Overall the hotel was nice and close to everything. The hotel does not bother you to buy a time share with them. There were a couple of issues with the room. 1st the air conditioner was not working properly. They had to come out and fix it 5 different times. 2nd, the room description was a king studio. The bed was clearly a queen and when we went to the office to complain they stated that it was a king.
Comment from Hotel Management
Aug 24, 2016 by Cabo Villas public relations, Hotel Management
Hi Big Slick, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We appreciate your compliments and are pleased to hear you enjoyed our ideal location in "The Heart of Cabo". We apologize for the inconveniences you experienced in regards to your air conditioning and bed size. Thank you for bringing those items to our attention. Thanks again for your review. Hope to see you again soon!