Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Chicago, IL

Disappointing Room in Paradise

Posted Jul 5, 2016
Pros: The staff was very helpful and kind. We love the hospitality of the Mexican people.
Location: There are many excellent restaurants nearby such as the Sunset Da Mona Lisa. The marina is also walking distance from the hotel with many attractions
Don't believe the advertisements that this hotel has beautiful views from all rooms. This is a time share property. We were not time share owners. Since we were not time share owners we were constantly harassed to become time share owners of a new property they were building. Since we declined all of these offers we were treated differently then the time share owners that were staying here. We were given a basement room with only a 10 foot wall to look at out of our room. If you are looking for a resort full of over weight 40 and 50 year olds who haven't grown out of the "up all night partying" phase of life then this is the place for you. We were interested in a more serene romantic get away and this was anything but that. The spa rates were over priced as was the mediocre food at the onsite restaurants. Cab San Lucas is a beautiful place and we plan to go back but we would never consider staying here again.
Comment from Hotel Management
Jul 8, 2016 by Cabo Villas public relations, Hotel Management
Dear David, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We value hearing about the items we do well, as well as the areas we can improve. We appreciate your praise for our staff family. Providing a "home away from home" is our number one priority. We are pleased to hear you enjoyed our ideal location in "The Heart of Cabo". As you mentioned, the marina is within minutes of your unit, as is the beach, shopping and numerous restaurants and night clubs downtown. We do invite guests to a presentation tour of the property to share the wonderful benefits of a membership. Thank you for considering, we understand that ownership is not for everyone. Room assignment and location are not predetermined and based on availability, as well as the types of reservations the resort has each week, and the type of unit reserved. Thanks again for your comments. We appreciate your time.
1 out of 5
by A verified traveler from Denver

This hotel is a joke

Posted Apr 4, 2016
Pros: Proximity to good restaurants.
Cons: Beds and Showers are TERRIBLE.
I was lured in by its proximity to Edith's and The Office, since I like both restaurants. However, the hotel is terrible. To begin with, the beds are like sleeping on the floor - hard, and unforgiving. Even worse, the showers are terrible. The water dribbles out like a broken sprinkler head, and whatever water does come out, it is luke warm at best. If you call the front desk for help, they will tell you that there is nothing they can do, and they blame it on the old pipes in the building. I like my sleep, and I like my showers. I will never stay there again, and stick to the Solmar on the other side of town.
Comment from Hotel Management
Apr 14, 2016 by Cabo Villas public relations, Hotel Management
Hi Paul, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We value hearing about what we do well, as well as the areas we can improve. Thank you for staying with us. As you mentioned, the resort has an ideal location in "The Heart of Cabo", just minutes from the beach, marina, shopping mall, and numerous restaurants and night clubs in downtown Cabo. We regret to hear the interior of our units, specifically the beds, were not to your liking. We also apologize you experienced difficulties with the shower pressure and water temperature. We will be sure to have maintenance follow up with a full inspection of the unit. Thanks again for your review, we appreciate your time.
5 out of 5
by Kathy from San Mateo, CA

Posted Mar 26, 2016 on Hotels
Last minute reservation had to be made and everyone at the hotel was very accommodating. Adam and I would like to especially thank Jacob, Moses and Katia. They are the best.
Comment from Hotel Management
Jun 18, 2016 by Cabo Villas pr manager, Hotel Management
Hi Kathy, Thank you so much for your quick review regarding your recent stay at Cabo Villas Beach Resort & Spa. We appreciate the kind words of praise for our staff family. We will be sure to forward your comments to Jacob, Moises and Katia. Thanks again, hope to see you soon!
4 out of 5
by A verified traveler

Comfortable basecamp for fun in the surroundings

Posted Mar 8, 2016 on Hotels
The hotel was a great basecamp for hanging out on the beach and hitting local restaurants, bars, and clubs. Clean and comfortable with a professional, attentive staff. The only two issues that I didn't care for were the time-share sales pitch upon arrival and the WiFi connectivity issues (and charge). The crowd was mixed between young and old, for what it's worth, I definitely wouldn't consider this a party hotel.
Comment from Hotel Management
May 14, 2016 by Cabo Villas pr manager, Hotel Management
Dear Cabo Villas guest, Thank you for your recent comments regarding your stay at Cabo Villas Beach Resort & Spa. We appreciate your kind words for our staff family! Our number one priority is to provide the best hospitality possible. We realize many college students are in Cabo for spring break, however, as you stated, we are not a party hotel. Although the resort's location is close to the beach, marina, shopping and numerous restaurants and night clubs downtown, we try to keep our atmosphere more low key. Thanks again for your review. We appreciate your time!
5 out of 5
by A verified traveler from Minnesota

Great staff - made me feel very welcome!

Posted Mar 2, 2016
Pros: Location, pool and staff
I booked this trip very last minute. They were able to accommodate my request and even able to add an additional day. The location is so fantastic. You are walking distance to many great restaurants, not to mention that there were many options right on the resort. The pools were clean and a comfortable temperature. I never had a problem finding a chair, which is a refreshing change from places I have stayed previously. Thanks for a great quick getaway!
Comment from Hotel Management
Mar 11, 2016 by Cabo Villas public relations, Hotel Management
Hi Tammy, Thank you so much for your review. We appreciate the quick note. We were happy to welcome you to Cabo Villas Beach Resort! We are pleased to hear you fully enjoyed your experience, including our ideal location and the swimming pools. We look forward to seeing you again soon!
2 out of 5
by A verified traveler

Not very clean-Cold Shower

Posted Feb 17, 2016
Pros: The only positive was location.
Cons: Warm shower, cleaner rooms, and maybe a bigger discount on price for a basement room.
Location: Food, beach, etc.
My husband and I were welcomed warmly and before we checked in to our room they were trying to set up a meeting to buy a time share. We were only staying one night (last minute plan). When we told them no we would not buy a time share at all they took us to our room in the basement. It was ok since we were only staying one night. However, the basement room had dirty floors, dirty dining table with sauce, and was very dark. The shower would not get warm it was cold. I have stayed in El Nido Bed and Breakfast on last minute plans and had an awesome experience with rooms open to outdoors (Palapa style) many times and the price per night was half of what we paid for this dirty room at Cabo Villas.
Comment from Hotel Management
Feb 27, 2016 by Cabo Villas public relations, Hotel Management
Dear Cabo Villas guest, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We apologize for the inconveniences you experienced. We will be sure to meet with our maintenance department and housekeeping to perform an inspection of your unit and make the necessary improvements. We are pleased to hear you enjoyed our ideal location in "The Heart of Cabo". Thank you for choosing Cabo Villas.
5 out of 5
by A verified traveler

NYE Weekend

Posted Jan 13, 2016 on Hotels
Great Hotel, excellent staff, and good accommodation. Can't wait to visit again.
Comment from Hotel Management
Apr 2, 2016 by Cabo Villas pr manager, Hotel Management
Dear Cabo Villas guest, Thank you so much for your quick review of your stay with us. We appreciate your compliments regarding our staff family. Our number one priority is to provide the best hospitality possible. We look forward to seeing you again soon!
1 out of 5
by A verified traveler from LA

dirty hotel; rude staff

Posted Nov 30, 2015
this is a 1-2 star hotel; old bathrooms; roaches in bathroom; It looks like it hasn't been updated since the 80's decor! You cannot have guests visit after 8p. I had a friend come from another hotel and wasn't allowed into my room. One of the hotel security staff told me to "f*** you" when i complained about the strict hotel policies. Unreal!
Comment from Hotel Management
Dec 9, 2015 by Cabo Villas pr, Hotel Management
Hi Sid, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. Please accept our most sincere apology for the inconveniences you experienced. Cabo Villas features three towers, which were constructed between 2000 and 2008. And we are excited to begin construction shortly on a fourth tower! We are sorry if you had any issues with visitors. For future reference, you are more than welcome to have visitors, simply complete the authorization form at the front desk. Our policies regarding guests were put into place with the safety and security of our members and guests in mind. We are deeply sorry if a member of our staff addressed you in a negative tone. We will be sure to follow up with our security director regarding our customer service standards. Thanks again for your review, and allowing us the opportunity to improve.
3 out of 5
by A verified traveler

Posted Nov 19, 2015
Room are old and not maintained. Not worth $1200 we paid for 4 nights.
Comment from Hotel Management
Nov 25, 2015 by Cabo Villas pr, Hotel Management
Dear Cabo Villas guest, Thank you for your feedback regarding your recent stay with us. We regret to hear you did not find the condition of our units satisfactory. We apologize for any inconvenience this may have caused. We are pleased to inform you the resort will be undergoing a major expansion and renovation over the next couple of years. And we are excited to share the new tower and remodeled units with you! Thanks again for your review. We appreciate your time.
3 out of 5
by A verified traveler

No Beach access

Posted Nov 16, 2015
No Beach access had to walk on street very frustrated and very poor service on the beach.
Comment from Hotel Management
Nov 26, 2015 by Cabo Villas pr, Hotel Management
Dear Cabo Villas guest, Thank you for your comments regarding your recent stay with us. We are sorry, the beach club area under the palapa is being remodeled. We apologize for any inconvenience. Thank you for your patience. We look forward to sharing our new beach club with you in the near future! Please accept our most sincere apology for the remodeling of the beach club. We hope to see you again soon and invite you to experience our new beach club!