Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from LA

dirty hotel; rude staff

Posted Nov 30, 2015
this is a 1-2 star hotel; old bathrooms; roaches in bathroom; It looks like it hasn't been updated since the 80's decor! You cannot have guests visit after 8p. I had a friend come from another hotel and wasn't allowed into my room. One of the hotel security staff told me to "f*** you" when i complained about the strict hotel policies. Unreal!
Comment from Hotel Management
Dec 9, 2015 by Cabo Villas pr, Hotel Management
Hi Sid, Thank you for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. Please accept our most sincere apology for the inconveniences you experienced. Cabo Villas features three towers, which were constructed between 2000 and 2008. And we are excited to begin construction shortly on a fourth tower! We are sorry if you had any issues with visitors. For future reference, you are more than welcome to have visitors, simply complete the authorization form at the front desk. Our policies regarding guests were put into place with the safety and security of our members and guests in mind. We are deeply sorry if a member of our staff addressed you in a negative tone. We will be sure to follow up with our security director regarding our customer service standards. Thanks again for your review, and allowing us the opportunity to improve.
3 out of 5
by A verified traveler

Posted Nov 19, 2015
Room are old and not maintained. Not worth $1200 we paid for 4 nights.
Comment from Hotel Management
Nov 25, 2015 by Cabo Villas pr, Hotel Management
Dear Cabo Villas guest, Thank you for your feedback regarding your recent stay with us. We regret to hear you did not find the condition of our units satisfactory. We apologize for any inconvenience this may have caused. We are pleased to inform you the resort will be undergoing a major expansion and renovation over the next couple of years. And we are excited to share the new tower and remodeled units with you! Thanks again for your review. We appreciate your time.
3 out of 5
Recommended
for Everyone
by A verified traveler

No Beach access

Posted Nov 16, 2015
No Beach access had to walk on street very frustrated and very poor service on the beach.
Comment from Hotel Management
Nov 26, 2015 by Cabo Villas pr, Hotel Management
Dear Cabo Villas guest, Thank you for your comments regarding your recent stay with us. We are sorry, the beach club area under the palapa is being remodeled. We apologize for any inconvenience. Thank you for your patience. We look forward to sharing our new beach club with you in the near future! Please accept our most sincere apology for the remodeling of the beach club. We hope to see you again soon and invite you to experience our new beach club!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2015
Pros: Location and beach.
Location: Location was great, close to shopping and restaurants.
We had a great time. Enjoyed all of the pools and restaurants at the hotel.
Comment from Hotel Management
Nov 25, 2015 by Cabo Villas public relations, Hotel Management
Dear Cabo Villas guest, Thank you so much for your brief comments regarding your enjoyable stay with us! We are pleased to hear you took full advantage of our ideal location in "The Heart of Cabo", just minutes from the beach, marina, shopping mall and numerous restaurants and night clubs in downtown Cabo. It was our pleasure to serve you at our pools, as well as our various on-site restaurant choices. Thanks again for choosing Cabo Villas! We look forward to see you again in the future!
1 out of 5
by Houman S.

About trip

Posted Oct 13, 2015 on Orbitz
Management refused to talk to me about an issue we had in our room. I would not call this hotel as a 4 star.
2 out of 5
by A verified traveler from San Diego

Close to bars, noise and downtown.

Posted Oct 7, 2015
Pros: Baja Cantina and the bar with swings. Heard that it's going away in November.
Cons: Website description of rooms related to cost. Obviously they have rooms that would cost more for the balcony, but say so!
Location: Near everything. Harbor, beach, bars, restaurants and shops.
Hard to find at night. Sign is small and not well lit. Signs on wall say Bayview Suites instead of Cabo Villas - very confusing. Room had no balconies or Windows that would open. Hotel has rooms with balconies but we were put into a room in the corner street, no balcony and our ocean view was if we stood up and squeezed by the futon to look out. Picture on website is nice with balconies, but beware not all have them. Very misleading and disappointing. Plus watch out for all the staff pushing timeshares.
Comment from Hotel Management
Oct 14, 2015 by Cabo Villas pr director, Hotel Management
Dear Jim & Jill, We are pleased to hear you enjoyed Baja Cantina. Please stay tuned for our amazing new beach club coming soon! We apologize for any room type confusion. We have six room type options, ranging from studio's to three-bedroom penthouses, all of which are displayed on our website.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 5, 2015 on Hotels
Pool needs up grade to rough.
Comment from Hotel Management
Dec 19, 2015 by Cabo Villas pr manager, Hotel Management
Dear Cabo Villas guest, Thank you for your quick note regarding your stay at Cabo Villas Beach Resort & Spa. The comfort and safety of our members and guests is certainly a high priority. We will certainly follow up with our maintenance department regarding the pool floor surface. Thanks again. Hope to see you again soon!
5 out of 5
Recommended
for Families
by AMG

Great getaway

Posted Sep 15, 2015 on Orbitz
Hotel was perfect. Centrally located. Spa services was fantastic! Cant wait to go again.
5 out of 5
Recommended
for Couples
by The Stockton Girls

Best Vacation Ever!!!

Posted Sep 7, 2015 on Orbitz
Nothing but great things to say about the amazing staff at Cabo Villas. Extremely friendly, courteous and helpful. They definitely make this place as great as it is. The rooms/entire hotel was spotless! Would love if the pools stayed open longer but I guess we can't have it all. Also it'd be great if the food was authentic Mexican food and not so Americanized, after all it is Mexico. Other then that, it was absolute perfection! PARADISE!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from L.A.

Overall the nicest Suite ever...beautiful view

Posted Sep 6, 2015
We arrived on a Wednesday really the most enjoyable vacation we ever had. The pool, spa services, beach and tours were all excellent. We will return.
Comment from Hotel Management
Sep 8, 2015 by Cabo Villas pr manager, Hotel Management
Der J's travels, Thank you so much for your feedback regarding your recent stay at Cabo Villas Beach Resort & Spa. We are thrilled to hear you enjoyed your time in Cabo with us! It sounds like you enjoyed all of our amenities to the fullest. We look forward to greeting you in the near future!