I got SALMONELLA here on my HONEYMOON!!!
Posted Feb 7, 2017
I recently stayed at this resort for my HONEYMOON. My husband and I ended up coming back early due to me becoming violently ill during our stay. I was incapacitated and suffered from severe abdominal cramping, diarrhea, cold sweats, fever, and nausea for nearly three days on our honeymoon. Upon our return home, we rushed to the hospital and after hours of waiting, we found out that I contracted SALMONELLA from this YOUR resort!!! How do I know it was from the resort? Because my husband and I didn’t eat a single meal outside of the resort during our whole stay in Mexico (I'm 99% sure it was an omelet that had bad eggs.) I was so sick and couldn't get out of bed, so my husband and I had to miss out on our sunset cruise that we purchased through the resort and paid an extra $130 cash. Not to mention the money that we spent to be in Cabo and I had to spend a portion of it in bed and in pain due to their lack of food hygiene. I've been trying to get reimbursed for the money we've lost due to me contracting salmonella from their resort...on my honeymoon, and still, after 3 months, and almost 30 emails later, I'm just getting the run around. The "Managers" are ignoring me and half the time don't get back to me. I'd just like to know who I need to contact to get some actual Customer Service. I want this to get resolved, do what's right Hilton, and put this nightmare to rest. Please, do yourself a favor and DO NOT STAY HERE!!!