Ratings based on 69 Verified Reviews

3.5 out of 5
77% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL, USA

CLEAN QUIET COMFORTABLE!

Posted Jan 13, 2017
Pros: It was a great deal for the price. Near everything but far enough to be very quiet and relaxing. Very nice and helpful staff.
Cons: The shower door became unattached. Didn't affect my ability to shower and was minor.The water pressure was a little weak. not bad..like a gentle rain.
Location: Great location! Easy ride to and from airport on shuttle. Lots of restaurants, shops, marina, nightclubs in walking distance!
In downtown Cabo about a 10 minute walk to the marina. All staff was so nice and helpful. The room was fine and had microwave, refrigerator and even a little hot plate. The pool area is so relaxing and chill.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Perfect for our Stay

Posted Jan 10, 2017
Pros: We liked the pool/common area, it gave you that Melrose Place feel. It was nice to hang out & play Sequence down there.
Cons: Make sure towels are put back into room. Everytime they cleaned our rooms we would get a different amount back each time, 4 to 0 to 2 to 3...
Location: We recommend the Mt. Solmar hike and taking a small boat like the orange "Nemo" one to see Lands End tour. It was $15 a person.
This hotel was perfect for our stay. We didn't need anything fancy, just somwehere to sleep & shower. If you love walking then this is the plae for you. It's about a mile walk to the beach/ pier area. By not staying on the beach we got to walk and see so much more of this town. We walked about 6-10 miles a day. The hotel staff is friendly and hotel feels comfortable. We enjoyed playing games by the pool in the evening. If you're looking for amazing authentic food and not expensive...stay away from the beach/pier area. Here are some of our favorite food places...La Taquiza, Tacos Miko, La Hormiga, La Lorenza, El Pescador & Taco Loco. The best spread was at La Taquiza...they serve you 6 types of salsas that were amazing, tacos were great and the chilli mango margarita was so good! The staff there was so nice! (Street locations were on: Ignacio Zaragoza, Calle Jose Ma. Morelos y Pavon and Calle Mariano Matamoros) Happy Vacation!
1 out of 5
by A verified traveler

No hot water. Pillows hard as rock. Nice people

Posted Nov 18, 2016
Paid in advance for 2 nights. left after 1st night. They did not offer our money back. Never stay there.
Comment from Hotel Management
Nov 22, 2016 by Sales Manager, Hotel Management
Thank you so much for taking the time to share your impressions. We are sorry to hear you found this inconveniences during your recent stay with us. We are taking corrective actions to avoid these situations to happen. Cabo San Lucas and San Jose del Cabo have indeed very different vibes, therefore Los Cabos have a wide array of possibilities. Hopefully we can welcome you once again. We would be thrilled with another opportunity of having you as our guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Our own studio apartment with kitchenette.

Posted May 30, 2016
My partner and I stayed here for 5 days last week. It was just like having our own little one room apartment. The kitchenette had an electric hotplate that plugs in under the cabinet (at first I thought it was broken but it wasn't plugged in). A kitchen sink, pots and pans, a few dishes and cups and a few utensils plus a microwave. There was a small flat screen television with cable, and one of the new, ductless AC units that hang on walls. At first we didnt know how to turn it on. We didnt ask for help until the next night, and once we understood how to use it, it was great. They did take the AC remote away frin us that night, and never replaced it, but the remote wasnt working so he told us to just turn it on at the unit. The shower was cute. Water pressure was low and water was lukewarm. The bed was very comfortable and beautifully made. The entire room was very clean and they replaced towels for us when we asked. They cleaned the room one time and once again made the bed beautifully and left the room immaculately clean. The breakfast in the mornings we paid for in the convenience store which is part of the property. Food was very good. Everyone working here was so pleasant. And the other guests were equally friendly. There is a security guard at the entrance at night, which makes the property very, very safe. And so affordable!
Comment from Hotel Management
Jul 28, 2016 by Hotel Santa Fe Management, Hotel Management
Dear Jessica, A sincere thanks for your kind review on regarding your recent stay with us at Hotel Santa Fe Los Cabos. We take great pride in creating an exceptional experience and it sounds like we achieved our goal with your visit to us. We do look forward to welcoming you back home very soon and thank you again for choosing to stay with us as we know you have so many choices. Enjoy the summer and please do let us know if we can be of assistance in the future. Warm Regards.
2 out of 5
by A verified traveler

In bad neighborhood.

Posted Feb 18, 2016
Very noise and no privacy. Nice manager. No one else speaks english. Extremely noise on a busy street.
Comment from Hotel Management
Jul 30, 2016 by Sandra, Hotel Management
Dear Guest, Thank you for sharing your valuable comments and we sincerely hope you will allow us another opportunity to host you in order to provide you with the high quality service you expect and deserve. Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler

Central well priced hotel that allows dogs

Posted Jan 18, 2016
Rescued a pit bull shepard cross and needed a hotel that was decent
Comment from Hotel Management
Aug 3, 2016 by Sandra Márquez, Hotel Management
Dear Anonymous, A sincere thanks for your kind review regarding of the price and for mention that we accept dogs. We all hope that you come visit us again in the near future. Warm Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver BC

our mini vacation in cabos

Posted Jan 8, 2016
friendly staff and quiet neighbourhood considering its in San Lucas. near to everything in downtown San Lucas with their own convinient store by the entrance.
Comment from Hotel Management
Jan 5, 2017 by Sandra Márquez, Hotel Management
Dear raincity, Thank you very much for selecting us, for your incredible and memorable time in San Lucas. in addition to the wonders of the destination the experience at the Resort is certainly what makes the difference on the journey. We are extremely proud to have made this trip an experience for a lifetime, exceeding all expectations!We thank you for your preference and are very much looking forward to pampering you again during your next visit. Warm Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Great expirience. The staff it's wonderful, they help you out in everything you need. Everything great, the room are big confortable and with the great kitchenette to be able to cook something if you want to :) the only thing I would suggest to fix it's the shower, good maybe for very tall people, otherwise it's hard to shower comfortable. But for anything else it's great and just few steps from all the crowd.
Comment from Hotel Management
Aug 11, 2016 by Sales Manager, Hotel Management
Dear Anonymous, We are truly glad to know that you enjoyed your stay, and that we were able to offer you an unforgettable experience. Thank you for your review and for recommending us!
3 out of 5
Recommended
for Everyone
by A verified traveler from anchorage

decent for price

Posted Mar 16, 2015
Rooms are rustic and need updating. Beds are rock hard. Safe and good food in neighborhood. Location is good and I would do again to avoid spending $400 a night on the beach
Comment from Hotel Management
Aug 11, 2016 by Sales Manager, Hotel Management
Dear alaskan, Thank you for sharing your valuable comments and we sincerely hope you will allow us another opportunity to host you in order to provide you with the high quality service you expect and deserve.
1 out of 5
by A verified traveler from Michigan

Disapointing

Posted Mar 12, 2015
Pros: Nothing
Cons: Everything
Location: The location was far from anything, just poor locals. We did not go out at night.
The hotel was in a bad area, about eight blocks from marina district and further from the beach. The room had bugs, no hot water, loud noises all night from machnical system?, and the breakfast was the same every day (French toast and mango). The staff spoke little English and we got a different towel count every day.
Comment from Hotel Management
Aug 11, 2016 by Sales Manager, Hotel Management
Dear Kennith, We regret reading you didn´t fully enjoy your experienced throughout your stay and assure you it is uncharacteristic of the service we pride ourselves in. Your review has been very useful for us, as it allowed us the opportunity of taking preventive measures and reinforcing the details you mention. As a committed company we have high service standards which are reinforced every day through our general manager, he have the goal of having all of our guests satisfied with our services.