Posted May 31, 2016
We are world travelers, stay in only the finest resorts and are among the most selective (read "picky") guests. That being said, Las Ventanas is an absolute paradise. Everything about this resort is perfect. The grounds are meticulously maintained. The food is exquisite. The drinks are top shelf. The pools are perfect. Our room was immaculate, with Bulgari accents throughout. But the one foundation that allows this resort to stand head and shoulders above all the rest is... the Service. There is no end to the lengths the staff will go through to ensure that you are satisfied in every way. With a staff ratio of 4 to 1, you never have to lift a finger for anything. Personnel are constantly bringing you bottled water, Avian spray, tanning lotion, food, drinks, books, cleaning your sunglasses for you, it goes on and on. While poolside, I mentioned to one of the staff that my wife wanted to be in the sun but have shade on her face only. To my amazement, they would come over every few minutes to constantly adjust the location of the umbrella as the sun moved along in the sky - amazing!! The wine and champagne list was impressive. All of the obligatory high end foods were available (i.e. caprese, pate, flambé). At the bar, I enjoyed the best cheeseburger I have ever had. The margaritas were outstanding. The pool area is very quiet and totally relaxing. From the moment we set foot on the grounds we were treated like royalty. Could go on and on but have just run out of characters.