Ratings based on 1,235 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Everything was nice,

Posted Jul 24, 2016
Everything was great, the staff, room, parking, location, only thing bad was my cable tv, finally it got fixed on my last night, but everything else big thumbs up.
5 out of 5
by A verified traveler from SoCal

Large Beautiful Resort

Posted Jul 19, 2016
Pros: It was clean, the pool was central, easy access from any room. The rooms were a good size for a family of 4.
Cons: The information for the all-inclusive option was a bit elusive until we checked in.
Location: Good access to the marina and water activities, and dining.
We were there for a wedding. Very happy with the room. We have a son and daughter, 13 and 9, and the sleeping arrangements were great. The 1-bedroom with the fold out couch and fold away bed were perfect for our family. The kitchen was clean and equipped perfectly for a long weekend stay with 2 kids. We were able to enjoy breakfast in our room before hitting one of the pools for most of the day. The location is great for a walk to the marina or into town for dinner or just shopping. When we go back to Cabo this will be our first choice.
4 out of 5
by A verified traveler from yorba Linda ca

Nice hotel but can't get in the beach

Posted Jul 18, 2016
It's a nice hotel, clean, good service... The only down side is you CANNOT get in the ocean let alone swim in it... And that's a big downside if you have kids like me!!! ):
Comment from Hotel Management
Jul 19, 2016 by Flora C,, Hotel Management
Dear Jennifer, Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. About swimming in the ocean, we suggest our guests not to do it, since it is open sea, but our staff can give you some information about the closest beaches where you can go for a swim, and enjoy yourself in our magical spots with beautifully clear water. We are looking forward to having you as our guest again and make every effort to exceed your expectations. Warm Regards,
5 out of 5
by A verified traveler from California

Great hotel! Excellent location!!

Posted Jul 18, 2016
This was our first trip to Cabo, and we can't say enough good things about this hotel! Everyone we came in touch with was professional and extremely friendly! The hotel is well maintained, and has all the amenities you can think of. The only negative thing I can say is that the Wi-Fi is spotty, and the hotel charges for it We'd like to give special recognition to Humberto who is with the entertainment staff! He Single-handedly made our stay more enjoyable! Loved the Fiesta, water aerobics and tequila volleyball! Also, our pool waiter Miguel was sweet and attentive This hotel is in the perfect location! Walking distance to the Marina! Gorgeous view of the Pacific Ocean. No swimmimg in the Pacific Ocean, but location makes up for it !!
Comment from Hotel Management
Jul 19, 2016 by Flora C,, Hotel Management
Dear Jim, Thank you for your kind words, I agree that our property offers a Great location and our staff do the best to provide a friendly and professional service all the time. Your comments will share with pleasure with Humberto & Miguel who I’m sure will be happy to know that you remember them. We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future. Sincerely yours
5 out of 5
by A verified traveler

Very nice!

Posted Jul 16, 2016
So impressed we bought a time share.😀 The staff was great. There building a new resort coming in late 2017 early 2018
Comment from Hotel Management
Jul 19, 2016 by Flora C,, Hotel Management
Dear Traveler, My entire team and I are delighted that you enjoyed an amazing stay during your recent visit and really appreciate knowing that you recognize the devotion everyone puts into constantly caring for our guests, so we can provide a friendly, professional service at all times. Thank you for taking your time sharing your comments with us! We look forward to having you back at the resort again in the not too distant future. Best Regards,
4 out of 5
by A verified traveler

Posted Jul 15, 2016
Probably one of the cleanest Cabo resorts I've stayed in and I've stayed in a dozen or more locations there.
Comment from Hotel Management
Jul 16, 2016 by Flora C,, Hotel Management
Dear Traveler, We are completely honored to read that your recent visit was enjoyable, we truly appreciate all the positive remarks about our resort, it’s very important to know that we were able to meet your expectations. I will be sure to pass on your comments to my staff as they continue to improve our personalized service. We are looking forward to having you as our guests again and make every effort to exceed your expectations.
5 out of 5
by A verified traveler

Beyond expectations

Posted Jul 12, 2016
Absolutely amazing. Staff was super friendly, always had stuff to do down by the pool and on the resort, and rooms were super enjoyable with an amazing views. Would stay here again in a heart beat.
Comment from Hotel Management
Jul 16, 2016 by Flora C,, Hotel Management
Dear Traveler, My entire team and I are delighted that you enjoyed an amazing stay during your recent visit and really appreciate knowing that you recognize the devotion everyone puts into constantly caring for our guests, so we can provide a friendly, professional service at all times. Thank you for taking your time sharing your comments with us! We look forward to having you back at the resort again in the not too distant future. Best Regards,
4 out of 5
by A verified traveler from San Jose, CA

Nice Hotel for family

Posted Jul 11, 2016
Pros: The hotel was very nice! Our room was facing the ocean and kids could play in the sand.
Cons: Better restaurants to choose from. The food was not all that great and was expensive.
Location: Location was wonderful! You can walk to the marina and find lots of activities to do there.
Facility was nice but could use some improvements. 1) Our room had these tiny ants and we told the front desk about them. They serviced our room but in the morning, I saw several of these ants again. 2) My husband said one of the women at the front desk was not as accommodating or friendly on the phone. 3) Make sure you check your final bill before you leave. We found out they charge us for a broken water pitcher ($22) which never happened and a voluntarily donation fee ($10). They were not much but it was the principle as we should have been informed. We asked the front desk about all the fees and he told us it was for taxes and services. While waiting for our shuttle, we review our bill and noticed the extra charges. We came back and the guy removed them.
Comment from Hotel Management
Jul 16, 2016 by Flora C,, Hotel Management
Dear Kelly, Thank you for your kind words, I agree that our property offers a Great location. We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future. I will make sure that your feedback is shared with the rest of the team to ensure we handle things differently in the future. Sincerely yours
4 out of 5
by A verified traveler from Livermore, California

Nice place but no swim beach

Posted Jul 10, 2016
Pros: Through friends
Cons: Food
The hotel is nice but here are the drawbacks. Food - food at the restaurants are not that great, they need better chefs. Beach - disappointed that the beach is not swim-able, has strong undertoe.
Comment from Hotel Management
Jul 16, 2016 by Flora C,, Hotel Management
Dear Melissa, Thank you very much for taking your time to share with all of us this review. While I am very happy to read your positive comments, I would like to extend my sincere apologies for the inconveniences you had during your stay. I do want to ensure you that all your comments will be follow up to avoid any lowering of our standards or inconveniences for our guests in the future. Thank you for adding very generous remarks of the positive sides of your stay with us and mentioning the services that made your stay more comfortable. Hopefully you will give us an opportunity to host you in the future. Warm Regards,
5 out of 5
by A verified traveler from SF, CA.

Great hotel.

Posted Jun 30, 2016
Great hotel. Amazing staff. Hotel is close to the beach, walking distance. Their tacos by the pool is ahhhhhmazing. Their spa is awesome as well; there's a little pool area that overlooks the mini golf course. You also have an option to get your massage done by the beach. It's very relaxing to hear the ocean whilst getting a massage. I really love it here. I would suggest to take advantage of their all inclusive deal, totally worth it. Will come back again!
Comment from Hotel Management
Jul 5, 2016 by Flora C,, Hotel Management
Dear Jackie, Thank you for your kind words, I agree that our property offers a Great location and our staff do the best to provide a friendly and professional service all the time We are glad that your experience with us was a pleasant one and hope that we can be of service to you again in the near future. Best Regards,