Ratings based on 1,458 Verified Reviews

4.3 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from San Rafael, CA

Good place to enjoy a family vacation.

Posted May 18, 2017
Pros: The Hotel has rooms with wonderful ocean views & lots of incredible architecture.
The Hotel was very pleasant and the staff did all they could to make our stay memorable in a very positive way.
Comment from Hotel Management
May 19, 2017 by Ramon A. GM, Hotel Management
Dear Carol, Many thanks for your review. Our team is passionate to bring memorable experiences to all our guests. Thanks for staying with us. Hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

2nd time there at Playa Grande

Posted May 18, 2017
Pros: everything
Cons: The only thing - did not like the time share salesman who came around the pool every day. Got enough of that at the airport.
Location: Best thing is just lounging at the beach playing footsies and listening to the waves come in , so relaxing
Absolutely great! Perfect in every way - Inez took real good care of us at the pool and Daniel at the front entrance very helpful. Will be back.
Comment from Hotel Management
May 19, 2017 by Ramon A. GM, Hotel Management
Gracias for your comments. We see you liked our location, food, service and layout of the grounds. We will talk with our reps to make sure they are sensitive with their approach. See you back for a 3rd time and hope many more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel! Breathtaking.

Posted May 16, 2017
This hotel is absolutely amazing! Great location, close to the beach, staff is incredible! So nice, so helpful, my fiancé and I had the best time here. I can't wait to plan my next trip back to playa grande! Loved loved loved this place!
Comment from Hotel Management
May 16, 2017 by Ramon A. GM, Hotel Management
Dear Serah, Gracias for your feedback. We are delighted that you enjoyed our faciites and service. We look forward to your next visit. Hasta pronto!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Excellent hotel. Highly recommend. Beautiful grounds. Excellent service.
Comment from Hotel Management
May 15, 2017 by Ramon A. GM, Hotel Management
Gracias Anie, We are glad that you enjoyed your stay with us. Please keep sharing!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sonoma County

Beautiful

Posted May 8, 2017
Playa Grande was absolutely beautiful.. The staff was amazing!!!
Comment from Hotel Management
May 10, 2017 by Ramon A. GM, Hotel Management
Dear Jill, Muchas gracias for sharing your review. We are delighted that you are sharing your photo. Please come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga.

Really nice Resort, walking distance to downtown

Posted May 8, 2017
Resort has really good food, walking distance to marina and downtown. No need to pay for overpriced taxi service.
Comment from Hotel Management
May 8, 2017 by Ramon A. GM, Hotel Management
Dear Fred, Gracias for your review. We sure hope that you continue to enjoy our porperty in your next vacation. Hope to see you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Good hotel, close to restaurants & shops

Posted May 2, 2017
Pros: Proximity to shops & restaurants.
Cons: Cleanliness, little things like supplying body wash, hair conditioner, cotton buds & make up pads that are usually supplied in hotels of this callibre
Location: Walking distance to marina, shops & restaurants. Taxi or water taxi to Medana Beach. Hotel is on Pacific Ocean which is to dangerous to swim.
Quite a good hotel, within walking distance of marina, local shops & restaurants. We stayed in a suite with views of the marina. This room was a little tired, possibly in need of an upgrade & could have been a little cleaner but overall, quite a good experience.
Comment from Hotel Management
May 5, 2017 by Ramon A. GM, Hotel Management
Dear Bron, Thanks for your review. We appreciate that you took the time to leave your input in regard to our units. We will keep an eye with our housemaids, but normally it is one of our best areas. Sorry for the supplies in your unit. We do supply the amenities you mentioned, but normally if someone runs out of them, just dial 0 for our maids to deliver. We sure hope to have the pleasure of hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great scenery

Posted May 1, 2017
Loved the view at the resort. Food was okay, although the lobster night was fantastic.
Comment from Hotel Management
May 5, 2017 by Ramon A. GM, Hotel Management
Dear Dre, Gracias for your review and for sharing the pics. Sorry we did not impress you with our food. As you saw we do have excellent quality, maybe you needed to check our restaurant choices. Hope to have you back again soon and see if we have improved our F&B Best personal regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Beautiful, we-maintained property.

Posted Apr 25, 2017
Meticulous care of property and accommodating staff. They fulfilled our request of room location. Lovely outdoor breakfast setting.
Comment from Hotel Management
May 22, 2017 by Ramon A. GM, Hotel Management
Dear Jo-ay-a, We appreciate that you left your review. We are glad that you liked the property and our service. We hope that you come back with us promplty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
It was great. Great place, great people, great staff.
Comment from Hotel Management
Apr 24, 2017 by Ramon A. GM, Hotel Management
Thanks for your Great comments. We hope to have you back again soon, Regards,