Thank you so much for your score and comment. Hope to see you back soon.

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand that dealing with birds during meals can detract from the enjoyment of dining, and we are looking into additional measures to address this issue while ensuring the safety and natural beauty of our surroundings.We also regret that you found the food pricing not aligned with its value, and we appreciate your honesty as it guides us in reevaluating our menu offerings to better meet our guests' expectations.Regarding the noise disturbances in your room, we sincerely apologize for the inconvenience it caused. We aim to ensure all our guests have a restful experience, and we will investigate the source of the noise to prevent future occurrences.Your comfort and satisfaction are of utmost importance to us, and we hope you will give us another opportunity to provide you with a better experience on your next visit.Warm regards,

Thank you for sharing your experience at our property and for the wonderful rating! We're thrilled to hear you enjoyed the beautiful views from your room and found the check-in and parking convenient. We appreciate your feedback on the dining and bar services; we're always looking for ways to enhance all aspects of our guest experience. Your recommendation means a lot to us, and we hope to welcome you back soon for another great stay!Warm regards,

thank you for your score. We hope to see you back soon.

Thank you so much for your lovely review! We're delighted to hear that you had a wonderful week with us and enjoyed the beautiful ocean view. It's great to know that our staff made a positive impact on your stay with their helpful and responsive service. We hope to have the pleasure of welcoming you back again soon for another memorable experience.

Thank you for your glowing review! We're delighted to hear that you loved your stay at Playa Grande Resort & Grand Spa. It's wonderful to know that you found the beds comfortable and the rooms clean, as we strive to provide a relaxing and tidy environment for all our guests.We're also thrilled that you enjoyed the food and drinks and that our staff made a great impression on you. Our team works hard to ensure every guest feels well cared for and appreciated, so it's rewarding to know we hit the mark during your visit.We look forward to welcoming you back for another amazing stay. If there's anything we can do to make your next visit even more special, please don't hesitate to reach out.Warm regards,

Thank you so much for your excellent review. We're thrilled to hear that the upgrade added a special touch to your stay at Playa Grande Resort & Grand Spa. It's wonderful to know that you felt safe and appreciated our staff's efforts to provide awesome service.We're also glad that our location contributed positively to your experience, with easy access to the town and marina enhancing your stay. It sounds like you and your family thoroughly enjoyed the fun poolside activities we offer, which are designed to entertain guests of all ages.Thank you again for choosing Playa Grande and for your recommendation. We look forward to welcoming you back for another delightful visit. If there's anything you'd like to see on your next trip or any other feedback you'd like to share, please don't hesitate to let us know.Warm regards,

Thank you so much for your score and review! Hope to see you back soon.

Thank you very much for your score. We hope to see you back soon.

Thank you so much! Hope to see you back soon.

We are truly sorry to hear that your experience at our property did not meet your expectations. We take your feedback seriously and would appreciate the opportunity to learn more about the specifics of your stay so we can address and rectify any issues. We are committed to ensuring our guests have a positive and enjoyable stay, and we hope to have the chance to prove this to you in the future.

Thank you, Anjuli, for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the room location, especially with a toddler, and the initial noise issues. We're glad to hear that your room was changed to a more convenient and quieter one the next day, though we regret that this was not your initial experience. We're also concerned about your observation regarding our staff's helpfulness and the communication about activities. Your input is crucial for us to address these areas and improve our guest experience. We're disappointed to hear that you wouldn't choose to stay with us again, but we appreciate your honesty as it helps us to enhance our services for future guests. If there's anything specific you'd like to discuss further or if you have suggestions for improvement, please don't hesitate to contact us.

Thank you for your comments and rating. We hope to have you back soon.

Thank you for your score and review. We hope to see you back soon.

Thank you for your rating. Hope to host you again soon.

thank you very much for your review and score! Hope to see you back soon.

Thank you, Shiran, for your wonderful review! We're thrilled to hear that your family of six found our rooms super comfortable and well-equipped, especially with the full kitchen equipment. It's also great to know that you found our resort to be kid-friendly with lots of activities for all ages. We strive to create a welcoming and enjoyable environment for guests of all ages, and we're delighted that we could make your stay memorable. We look forward to welcoming you and your family back for another fantastic experience!

Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during the check-in process. Rest assured, our key system is designed to grant access to your room as soon as you are checked in through our front desk system. We regret any miscommunication or delay caused by the concierge's approach. Your feedback is valuable, and we will address this issue to ensure a smoother check-in process for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.

We apologize for not meeting your expectations during your recent stay. We are addressing the concerns you raised, including the staff's demeanor, lack of VIP amenities, and room issues, to enhance our service and guest experience.While you've indicated a decision not to return, we hope you might reconsider and give us a second chance to demonstrate the high-quality experience we aim to provide.Sincerely,

Thank you for your excellent rating and for choosing our resort! We're thrilled to know you had a wonderful experience. We strive to provide an exceptional stay for all our guests and are delighted to hear we met your expectations. We look forward to welcoming you back for another outstanding visit!

Thank you for your excellent rating and for taking the time to share your experience at our resort. We're thrilled to hear that you enjoyed your stay overall.We understand your concern regarding the lack of heating during the cooler nights. Unfortunately, like the majority of hotels in Cabo, we do not have a heating system due to the typically warm climate and the very few days of low temperatures throughout the year. We apologize for any inconvenience this may have caused and appreciate your understanding.For your future visits, please let us know of any comfort preferences in advance, and we will do our best to accommodate them, ensuring a more comfortable and enjoyable stay.We're delighted that you chose our resort and look forward to welcoming you back for another wonderful experience.Regards,

Thank you for your outstanding review and for sharing your experience on Expedia. We are delighted to hear that our resort exceeded your expectations and that you found the cleanliness and overall condition of our property to be immaculate.We understand your comments regarding the all-inclusive option and appreciate your feedback on its value. For your future visit, we would be happy to assist you in exploring all-inclusive package options that may better suit your needs and enhance your experience with us.We are thrilled that you are considering a return visit, and we eagerly look forward to welcoming you back, possibly with the all-inclusive package, for another exceptional stay.Warm regards,

Thank you for your five-star review and for choosing our resort for your stay. We're delighted to hear that you found our resort great and appreciated its proximity to the city. It's wonderful to know that our location contributed to your positive experience.We look forward to welcoming you back for another enjoyable stay, where you can explore even more of what the city and our resort have to offer.

Thank you so much for your review and score! Hope to see you back soon.

Thank you very much for your rating. Hope to see you back soon.

Thank you, Nicole G., for your glowing review! We're thrilled to hear that you loved everything about your stay at our hotel, especially our service. Providing exceptional service is our top priority, and we're delighted that our staff exceeded your expectations in every way. Your kind words mean the world to us, and we can't wait to welcome you back for another amazing experience in the future!

Thank you, Juan, for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that you found your room to be nice and spacious. It's fantastic to hear that you made some good friends at our restaurant by the lobby – creating memorable connections with fellow guests is what we strive for. We're thrilled that you enjoyed the delicious food we offer, and we can't wait to welcome you back soon for another fantastic stay at Playa Grande!

Thank you for your fantastic review! We're thrilled to hear that you had a wonderful check-in process and that your room was in the best location with gorgeous views of the playa. It's fantastic that you enjoyed the welcome appetizers and snacks, and we're glad our concierge confirmed the order before your stay, ensuring a seamless experience for you. We truly appreciate your recommendation and hope to welcome you back for another fantastic stay at our resort in the future!

Thank you for your comment and rating. Hope to see you back soon.

Thank you very much Jeremy for your score! Hope to see you back soon!

Thank you for sharing your experience with us on Expedia. We are deeply sorry that your stay at our establishment did not meet your expectations.We would like to learn more details about your experience so that we can address any issues you encountered during your stay. If you are willing, we invite you to contact us directly so that we can better understand your concerns and work to improve our services.We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,

We're glad to hear that you enjoyed your stay at our resort. It's wonderful that our staff made your experience wonderful with their happy, friendly, and helpful attitude. We greatly appreciate your observation about cleanliness, as it's a priority for us to maintain an impeccable environment for our guests. We'll take note of your comment about the food prices to continue improving. We look forward to welcoming you back in the future for another enjoyable stay!"

Thank you for sharing your experience, Sarah! We're glad we could accommodate your last-minute booking and provide an early check-in for you to enjoy our facilities. It's wonderful to hear that you appreciated the family-friendly atmosphere at our resort. We appreciate your feedback regarding the pricing of food, and we'll certainly take it into consideration for future improvements. We're pleased to know you enjoyed the convenient location near the marina area. We hope to welcome you back soon for another enjoyable stay!

Thank you for your wonderful review! We're delighted to hear that you had a fantastic family-friendly experience with us. It's rewarding to know that our friendly staff, clean grounds, and beautiful surroundings contributed to your enjoyable stay. We look forward to welcoming you back for another memorable experience at our resort.

Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your comments about the quiet atmosphere and cleanliness of the resort. We'll address the issues with food temperature and variety, and we'll also ensure that our excursion manager respects guests' preferences. We understand your perspective on the all-inclusive option and will take it into consideration for improvement. We hope to have the opportunity to better serve you in the future.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time at Playa Grande.We understand the importance of having amenities like a functioning Jacuzzi available for our guests to enjoy, and we're truly sorry that it was cold for an entire day during your stay. Please rest assured that we will address this issue with our maintenance team to ensure that such occurrences are minimized in the future.Regarding the situation with the beer purchased from our gift shop, we apologize for any confusion or inconvenience caused by the poolside policies. We strive to provide clear and consistent guidelines to our guests, and we regret if there was any miscommunication in this instance. We will review our policies and communication to prevent similar issues from happening again.We appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,

Dear Wenceslao,Thank you for your glowing review of your recent stay at Playa Grande Resort! We are thrilled to hear that you had an excellent experience and that our staff members were able to make your time with us enjoyable.We appreciate your feedback regarding the music played at the resort. While we aim to provide a diverse range of music to cater to our international guests, we understand and respect your perspective on the importance of cultural authenticity. We will certainly take your comments into consideration as we continue to enhance our guest experience.It's fantastic to hear that you enjoyed our variety of food options and found our resort to be a relaxing environment. Your recommendation means a lot to us, and we are delighted that you had a memorable stay with us.Thank you for choosing Playa Grande Resort, and we look forward to welcoming you back for another fantastic experience in the future!Warm regards,

Thank you so much for your review and score. Hope to see you back soon to Los Cabos and to Playa Grande.

Thank you very much for your comments and score. Hope to see you back soon!

Thank you for taking the time to share your feedback with us regarding your recent stay at Playa Grande Resort. We sincerely apologize for the cleanliness issues you encountered in your room. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please rest assured that we have addressed your concerns with our housekeeping team to ensure that such oversights do not happen again in the future. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions.We hope that despite this setback, you were still able to enjoy your overall experience at our resort. If there is anything else we can do to make amends for the inconvenience you experienced, please do not hesitate to let us know.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,

Thank you so much for your review and score! Hope to see you back soon!

Thank you for your feedback, Maria. We apologize for the inconvenience regarding the coffee charges and the service fee added to your meals. Your concerns have been noted, and we have taken steps to address them accordingly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future.

Thank you for your score!

Thank you for your detailed feedback regarding your recent stay with us. We're glad to hear that you enjoyed the stunning views and the tranquility of our private beach.We're sorry to hear that you encountered issues with our room change policy and the prices of our food. Your comments are valuable to us, and we will take them into consideration to improve our processes and services. Regarding the attitude of our employees, we will investigate this matter with our management team to address any concerns and ensure that all our guests receive friendly and welcoming service.We hope you will consider giving us another chance in the future to demonstrate the quality of our service. If you have any questions or need further assistance, please don't hesitate to contact us.

Thank you for your wonderful review, Lea! We're thrilled to hear that you thoroughly enjoyed your stay at Playa Grande. It's fantastic to know that you appreciated the convenient location, excellent staff, enjoyable activities, delicious food, and lovely room with a spectacular ocean view. We hope to welcome you back for another fantastic experience soon!

Thank you for your wonderful review and your continued loyalty to Playa! We're delighted to hear that you find our resort to be a great place and appreciate its central location. We strive to provide a relaxing environment for all our guests, and we're thrilled that you enjoy your stays with us. We look forward to welcoming you back on your next trip to Cabo!

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the need to move rooms halfway through your stay. We understand how disruptive this can be, and we sincerely apologize for any inconvenience it may have caused.Our goal is to provide a seamless and comfortable experience for all our guests, and we regret that we were not able to meet your expectations in this instance. We appreciate your patience and understanding, and we will take your comments into consideration as we work to improve our processes to better serve our guests in the future.If there's anything else we can do to make it up to you, please don't hesitate to reach out to us directly.

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay with us. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard.We take reports of pests very seriously, and we will immediately address the situation to ensure it does not happen again in the future. Additionally, we apologize for the inconvenience caused by the fridge outage and the spoiled food.Your feedback regarding the response from our front desk, particularly mentioning Edgar, is concerning and not reflective of the level of service we aim to provide. We will investigate this matter internally and take appropriate action to address any shortcomings in our guest service procedures.We understand the importance of addressing issues promptly and effectively, and we apologize for any frustration or inconvenience this may have caused you during your stay.If you would like to discuss your experience further or if there is anything else we can do to make it right, please do not hesitate to contact us directly.

Thank you so much for your comments and score! Hope to see you back soon.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our beautiful property and its convenient location close to everything in Cabo. It's wonderful to know that you found our pools and patios to your liking, and we appreciate your kind words about our staff.We apologize for the inconvenience caused by the water leakage issue you encountered in your room. Our team takes such matters seriously and we're glad to hear that it was promptly addressed the next morning.Regarding your feedback on the food, we're sorry to hear that it didn't fully meet your expectations. We'll certainly take your comments into consideration as we continually strive to enhance our dining offerings.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back for an even better experience in the future.