Outdoor pool, sun loungers

Reviews of Pueblo Bonito Los Cabos Blanco - All Inclusive

4 out of 5
Pueblo Bonito Los Cabos Blanco - All Inclusive
Playa El Medano Sn Apartado, Cabo San Lucas, BCS

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Blanca but the property could use a refresh. It is still in an excellent location and I would still stay there
Stayed 1 night in Mar 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 28, 2024
Dear Lynne, Thank you for your review. For us, knowing all the aspects that determine all of our guest’s satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us, and we will give the corresponding internal follow-up. Soon we will be carrying out a total remodeling of the hotel that we are sure will be to your liking, we very much look forward to welcoming you back soon again and to continue to meet your expectations.Cordially,

10/10 Excellent

Scott A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 26, 2024
Dear Scott A, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Mar 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 25, 2024
Dear Tracy, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I line the li action and the staff. Could use a refresh
Stayed 3 nights in Mar 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 21, 2024
Dear Lynne, Thank you very much for your review and for taking the time to share such warm and caring words towards the members of the team with the community. We are all incredibly happy to know you enjoyed lovely and joyful interactions with our team who always strives to deliver lasting memories for our guests. We sincerely look forward to your return.Best regards,

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the resort was beautiful, clean, and the staff was very helpful. I would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 20, 2024
Dear Jesse, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
c
Stayed 4 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 8, 2024
Dear Simon, Thank you very much for your preference, we hope to see you very soon.Best regards,

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 6, 2024
Dear Karen,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind!!😁The food could be improved=room service is great too.
Stayed 5 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 5, 2024
Dear Maria L, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

8/10 Good

Debra Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that we were waterfront and great beach access. Walkable to town and felt safe. Communication with room staff was difficult, had to ask everyday for towels that weren't left in the room. Meals were tasty and well presented. They should have the water bottles more readily available so we don't have to stop at the lobby or bar to pick up each time.
Stayed 7 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 5, 2024
Dear Debra A,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

10/10 Excellent

Luis Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 29, 2024
Dear Luis A, Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 20, 2024
Dear Nicole, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Tatiana Tofan

Stayed 4 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 20, 2024
Dear Tatiana T,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location and staff here it is clean but could you some updates
Stayed 7 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 21, 2024
Dear Heidi,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First timer and was really impressed. I felt safe wandering about the resort and between the sister hotel next door. I even took the shuttle across to the other sister hotel, Sunset. Had a fab time and employees were very attentive at all locations.
Stayed 3 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 20, 2024
Dear Cassandra,Thank you very much for your lovely review. I am delighted to know that you enjoyed our sister hotels. I am glad to know that you had a lovely time with us and that you very much enjoyed the location, the food, the view and especially the service that you received from our team members. We truly look forward to your return and to continue to exceed your expectations. Warm regards,

10/10 Excellent

carol lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff couldn’t be friendlier and the views and the convenience to walk to other restaurants and shopping ,with fantastic
Stayed 4 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 19, 2024
Dear Carol L, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

8/10 Good

Joanne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this is right on the beach!
Stayed 4 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 19, 2024
Dear Joanne, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Heather

Stayed 6 nights in Feb 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 20, 2024
Dear Heather, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Eliseth, Altadena

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were really friendly
Stayed 5 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Feb 12, 2024
Dear Eliseth,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

10/10 Excellent

Katrina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Good food. Great service. We had a great time and will likely come back!
Stayed 5 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 9, 2024
Dear Katrina M, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

10/10 Excellent

Elna Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 9, 2024
Dear Elna M, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty property Liked to be able to walk to town and marina
Stayed 4 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 9, 2024
Dear Howard, Thank you very much for your preference, we hope to see you very soon.Best regards,

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this was the most terrifying experience of my life. It is extremely unsafe and I am just lucky to be home and alive. Watch what you drink and trust no one. Do not recommend.
Stayed 3 nights in Feb 2024
Response from Customer Service Team on Feb 8, 2024
Dear Crystal, Thank you for taking the time to review your stay. We are genuinely sorry to read your review, and it deeply concerns us as the safety and well-being of all our guests are our top priority. When it comes to alcohol consumption, abusing alcohol can lead to unwanted situations. We appreciate your comments and feedback regarding your experience. Best regards,

10/10 Excellent

Neerav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Feb 6, 2024
Dear Neerav, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
This property is everything I was hoping for....friendly caring staff, fun bartenders, great food, very safe atmosphere, clean and beautiful property.
Stayed 5 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 1, 2024
Dear Patricia, We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon.Best regards,

4/10 Poor

Paul

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Some of the worst food I’ve ever eaten at every restaurant on the property.
Stayed 3 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 29, 2024
Dear Paul, Thank you very much for your comments regarding your stay. We are really sorry that your experience was so poor. We can assure you all of your comments have been passed on to our Head Chef and our Food and Beverage team to ensure that the hotel is constantly striving to achieve the highest level of satisfaction in our Food and Beverage areas. We hope you will give us another opportunity to amend your latest views.Sincerely,

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities
This is the 2nd time I've stayed here. The beach is beautiful, the food is good, and the price is very reasonable
Stayed 3 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 29, 2024
Dear Stephanie, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax . Service was excellent however dining choices limited and the buffet was terrible as food was bland and never hot.
Stayed 7 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 29, 2024
Dear Timothy,Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,

10/10 Excellent

Doris Louise

Stayed 4 nights in Jan 2024
Response from Fernando Pelayo General Manager Pueblo Bonito Los on Mar 20, 2024
Dear Doris L, Thank you very much for your preference, we hope to see you very soon.Best regards,

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful views. We did get food poisoning at one of the restaurants and the beds were as hard as a rock...
Stayed 8 nights in Jan 2024
Response from Customer Care Team on Jan 24, 2024
Dear Rebecca, First of all, thank you for letting us know about your concern, and we are sorry that you and your family members fell ill. We investigated the food and the beverages, and nothing indicates that something might have caused the illness. We also haven’t received any other reports of the same type from other guests at the Resort. Please feel assured that food safety is one of our main priorities, and we are committed to providing the highest quality and hygiene. We handle our food according to the highest health code standards. The Resort is affiliated with Hygiene programs, such as the Distinctive H certification and Preverisk, that conducts frequent inspections to ensure the highest standards of food safety and hygiene, and no irregularities have been found. Again, we are sorry for any inconveniences you may have experienced, and we hope that this information is helpful to you.Sincerely,

10/10 Excellent

Mark, wichita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at this property. We love the staff and quiet area.
Stayed 5 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Mark, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

10/10 Excellent

CARLOS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail, service and interactions with the staff is excellent, this is the biggest if not the only reason I continue to return, bring, refer family and friends.
Stayed 6 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Carlos, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

10/10 Excellent

ANTHONY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have issues with rooms but we had a nice upgrade
Response from Armando García, General Manager on Jan 24, 2024
Dear Anthony,Thank you for taking the time to review your recent stay at Pueblo Bonito Los Cabos Beach Resort. We are so pleased you chose to stay with us and even happier to know you had an amazing time. We all look forward to seeing you again in the near future.

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Eugene, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Allison

Stayed 4 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Allison, Thank you very much for your preference, we hope to see you very soon.Best regards,

2/10 Terrible

Kimberley

Stayed 7 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Kimberley, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Monica Nicole

Stayed 3 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Feb 12, 2024
Dear Monica N, Thank you very much for your preference, we hope to see you very soon.Best regards,

4/10 Poor

mario alberto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Nov 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 24, 2024
Dear Mario Alberto, Thank you very much for your preference, we hope to see you very soon.Best regards,

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At first, I was a little disappointed when we arrived. Hotel wasn't as grand, room was okay - we had 6 people and it just wasnt as upkept as I hoped. My husband and I slept on pullout couch (it was closest to ocean view) that was terrible. After lots of asking, we got 3 pads added. By end of week, we loved the hotel's serenity. Only property you can see/hear ocean, super quiet, relaxing, but also great for our 4 kids to play on beach and pool. Without access to other resorts, we would have been disappointed in food options at Blanco, but having Rose and Sunset definitely helped. Also having access to pools was fun to mix up the days. Our family loved the market at Sunset. Poolside and ocean/beach side service was great. Food and drinks were constant. So overall, we only slept in our room, so having it a little subpar was surpassed by all the other amazing things at the resort.
Stayed 6 nights in Jan 2024
Response from Armando García, General Manager on Jan 23, 2024
Dear Ashley,Thank you for taking the time to post your review. We are pleased to know that there were some aspects of your stay which were to your satisfaction and the same time sadden to know that there were some you did not enjoy. Please allow me to apologize for the unusual lapse of service during your recent visit. As you might imagine, the feedback gained from our guests allows us to endeavor to strive for ways in which we can continuously improve the service and experience offered. Rest assured that your feedback will most definitely assist us in ensuring that we are consistently providing our guests with nothing less than the best.Sincerely,Customer Satisfaction Team

6/10 Okay

Sabrina, Los Angeles

Traveled with partner
It’s dated and food is average but location is good.
Stayed 4 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 17, 2024
Dear Sabrina, Thank you very much for your preference, we hope to see you very soon.Best regards,

6/10 Okay

alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the property was in walking distance to a lot of different restaurants close to the center of town very family friendly and felt very safe overall could use more dining options
Stayed 4 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 16, 2024
Dear Alfredo, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

10/10 Excellent

Jessica Kree

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time back. We love to stay here because of the location and the staff.
Stayed 3 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 15, 2024
Dear Jessica K, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,

10/10 Excellent

Gina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun in the pool and on the beach!
Stayed 7 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 15, 2024
Dear Gina, Thank you for sharing your experiences with the travel community. We strive to be the best and to make sure our guests enjoy coming back time and time again, so we certainly look forward to welcoming you back again for many more special moments in the future! Warmest regards,

10/10 Excellent

PREETHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property, very clean and staff were great. Just wish there were more restaurants. Not a big negative But other than that loved it
Stayed 4 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 9, 2024
Dear Preethi, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,

6/10 Okay

Min-Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 8, 2024
Dear Min- Ching, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun!! Super friendly staffs (thank you Palmas hostess Aureli, Edgar and Anna in Rose). Food were great, pools are fun. Only thing to pay attention's to while transporting to Sunset only bring beach bags or backpacks, carry-on suit case is not allowed on the bus).
Stayed 4 nights in Jan 2024
Response from Armando García General Manager Pueblo Bonito Los C on Jan 8, 2024
Dear yu,It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

10/10 Excellent

Suresh Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, a clean beach, close to the Marina. The staff is friendly and helpful.
Stayed 4 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 8, 2024
Dear Suresh K, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards

8/10 Good

Sachin Ashwini

Stayed 5 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Jan 8, 2024
Dear Sachin A, Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Atit

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to activities and good food
Stayed 5 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Dec 28, 2023
Dear Atit,Thank you so much for taking the time to write such an amazing review of your recent stay with us and our activities team. Both ourselves and the travel community appreciate it! We're so happy to hear you enjoyed your stay with us and that it was everything you were expecting and more. Looking forward to your next visit. Warm Regards,

8/10 Good

Gary

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Dec 29, 2023
Dear Gary,Thank you very much for your preference, we hope to see you very soon.Best regards,

10/10 Excellent

Ernesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great until i had to change rooms on my last night. I asked for a 1pm late checkout and at 12noon i was locked out of my room. Front desk clerk did not inform me that would happen. I guest they do that so you don't get to use the all inclusive package until your check out time.
Stayed 1 night in Dec 2023
Response from Armando García General Manager Pueblo Bonito Los C on Dec 29, 2023
Dear Ernesse, Thank you for your review. For us, knowing all the aspects that determine all of our guests satisfaction is of high importance, since it allows us to recognize our strengths, as well as all the areas of opportunity that we have to continue offering to the high quality service that distinguishes us. Likewise, we appreciate all the feedback you provide us and we will give the corresponding internal follow-up. We very much look forward to welcome you back soon again and to continue to meet your expectations. Cordially,