Ratings based on 2,977 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from N.C.
Beautiful hotel fabulous view.Posted Oct 9, 2015
Pros: Nice room, great view.Enjoyed the "quiet" pool. Other pool loud w/volleyball. Bars at both.
Cons: Maid service. Never consistent. Check list needed to be managed.
Location: Many water sports: jet skis, parasailing, different boat options. Horses on the beach. Options off site too.
Lovely hotel and setting with large pools, hot tubs, swim-up bars. Careful to swim in the ocean because of rip tides. View of the famous Arch and Lover's Beach. Many water activities. Vendors on beach kept behind a rope. Good food at restaurants and buffet included on property. First day the shower was a dribble, clock radio needed a battery and the safe was in a locked open position. Maintenance came quickly to fix all; shower was never strong. Sometimes no wash cloths, at the most 2; usually 4 towels (we were 2 in a Jr. Suite). Unlimited alcoholic drinks; some took this beyond extreme.
for Everyoneby A verified traveler from St. Louis
Luxury Accomodations...Posted Oct 7, 2015
We really enjoyed the facilities and the staff! The room was a tad bit musty but what can you expect beach front. Note: you cannot swim at this beach as the sea is too rough. The pools are excellent though and the view perfect. A quiet one for relaxing and activity pool for fun and games. Swim up bars in sedate pools at each end as well. The steak house did a excellent job cooking my steak just right. I was delicious. One last thing...Expedia took care of our shuttle and was there to pick us up at midnight after we missed not one but two flights! Nice work making us feel safe!
for Everyoneby A verified traveler
all inclusive cant beat thatPosted Oct 7, 2015
the facilities and amenities are fantastic.. the servers and staffs were attentive to our needs. My only problem is the room. The room that they gay us has a 2 doublebed compressed together to look like a king bed.. When we question this they were nice enough to give us a bed the next day only we have to be out of the room by 11am and wait till 3pm to get to the next room. So 4 hrs we were waiting. it would have been ok if it was not that hot. Their towels are so hard lol.. Love the bar and food.. They have 3 or 4 restaurants that you need reservation.. The japanese restaurant misaki was a waste. Literally the food was not that good. Krystal restaurant was excellent. however you have to be at the lobby at 0700 am to reserve the night dinner. I was there at 0635 and there were already 2 peoplw in line lol.. It was worth the wait and to wake up early. The food was fantastic. We are not so use to dine dining and small portion eating but you can always book the 1st sitting at 0600 and if you are still starving you can always hop on to the buffet ;) The buffet was to die for specially the seafood theme. They have lobsters buffet.
for Everyoneby A verified traveler from GDL MEX
Muy buenoPosted Oct 6, 2015
Pros: El ambiente, la atención, los alimentos pero sobre todo la playa y el mar
Cons: Ideal que las albercas del bar tengan algunos espacios semi techados para poder estar dentro de la alberca mas tiempo sin exponerte tanto al sol.
Location: Tiene vista al arco y la playa de los enamorados, el mar es de un azul intenso, la playa muy padre, las albercas grandísimas y con varias actividades
Todos muy atentos y amables, las instalaciones muy buenas, alimentos también muy buenos no tengo quejas solo felicitarlos, hasta los pases de abordar me imprimieron en servicio al cliente Regresaré :)
for Couplesby A verified traveler from Mexico City
Excelente opción, limpio, cercano y agradablePosted Oct 5, 2015
Pros: La ubicación, limpieza y el personal.
Cons: No pueden tener tan limitadas las reservaciones a los restaurantes, mejor no hagan reservaciones y que sea como lleguen
Location: Esta cerca a la Marina en donde esta el delfinario y de donde salen tours para ir con los camellos, al arco, snorkell, etc. Lo recomiendo ampliamente
El hotel esta muy agradable, grande, limpio, con dos piscinas enormes que tienen dos barras para atenderte, meseros que te llevan los tragos a donde estes, restaurantes con comida variada, personal atento, en realidad muy buena opción para ir en plan familiar o de pareja ya que no encontraras ambiente tipo spring break, para eso vete a Cancun jajaja, la ubicación muy buena ya que esta cerca a la Marina en donde esta el delfinario y de donde salen tours para ir con los camellos, al arco, snorkell, etc. Lo recomiendo ampliamente en plan de descanso o de actividades en familia o pareja.
for Everyoneby A verified traveler from La Paz BCS Mexico
Celebrando 25 Años de CasadosPosted Oct 5, 2015
Pros: El concepto de alta calida de un "Todo Incluido" por sus excelentes bebidas y sus abundantes,insuperables, deliciosas y variadas opciones de comida.
Cons: Tal vez algunos detalles de mantenimiento en cuartos y mobiliario pues ya son algo viejos algunos de ellos.
Location: El lugar tiene todo para pasar la mejor de las vacaciones "Playeras" y estar rodeado de la hermosura del desierto del Estado de Baja California Sur.
Gran Atencion durante nuestra estancia, el personal fue muy cortes y amable.
by A verified traveler from Texas
A beautiful property, but not the cleanest.Posted Oct 5, 2015
Pros: The landscaping we beautiful and the hotel staff was extremely nice!
Cons: The cleanliness of the rooms. Bed bugs aren't extremely harmful, but still not fun to encounter.
Location: We took an amazing sunset catamaran that was the best thing we did the entire time in Cabo!
My husband and I chose to go to Cabo for our Honeymoon last weekend. As we enjoyed the beautiful landscaping, the extremely nice hotel staff and decent food of this resort, the only downfall was the room cleanliness. The bathtub had some small wear-and-tear stains in it and on the last night in our room when we slept inside the two top sheets provided (as we had not done the previous nights, we slept on one and covered up with the other) I woke up with bed bug bites along my stomach and upper abdomen. At checkout I informed the front desk and he had little to say and no apology for the event. I did not cause a scene, but did tell them to please check the mattress in the room we were in for future hotel guests. Overall, we thoroughly enjoyed our stay. We will be sure to upgrade to a nicer room next time or not wait so long for the room we are in to get the best of us!
for Everyoneby A verified traveler
Excelente Hotel, excelente servicio,Posted Oct 5, 2015
Exclente opcion, 100 % recomendable. Los alimentos de primera calidad y tambien las bebidas
for Everyoneby A verified traveler from morristown, TN
Posted Oct 4, 2015
Beautiful resort!! VERY friendly staff!! We had a blast on our honeymoon!
for Everyoneby A verified traveler from ky
Beautiful view!!!Posted Oct 3, 2015
We had an amazing stay at the Riu Palace. The hotel lobby was a gorgeous welcome and our room and grounds were so clean. I have only good things to say and we'll definitely stay with Riu again