View from property

Reviews of Tesoro Los Cabos

3.5 out of 5
Tesoro Los Cabos
Blvd. Marina s/n Lote 9 y 10, Col. Centro, Cabo San Lucas, BCS

Reviews

8.4

Very Good

Rating 10 - Excellent. 618 out of 1242 reviews" "
Rating 8 - Good. 372 out of 1242 reviews" "
Rating 6 - Okay. 127 out of 1242 reviews" "
Rating 4 - Poor. 66 out of 1242 reviews" "
Rating 2 - Terrible. 59 out of 1242 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay, room, booked tours & staff. I'll Definitely be back!!
Stayed 4 nights in Mar 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Room Division Manager on Apr 19, 2024
Dear Jim thank you so much for choosing Tesoro Los Cabos. We hope to have the opportunity to host you again in the near future. Sincerely Javier Flores Lucas.

8/10 Good

Daniel

Traveled with group
Liked: Staff & service, property conditions & facilities
Everything
Stayed 7 nights in Apr 2024
Response from Room Division Manager on Apr 17, 2024
Dear Daniel thank you so much for choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I stayed for 3 nights. All the staff are very friendly and helpful. Any questions we had they guided us very well. Also, very clean. Definitely will come back to hotel.
Stayed 3 nights in Apr 2024
Response from Room Division Manager on Apr 14, 2024
Dear Edgar thank you so much for your stay and for sharing your great experience. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Anne Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is dated, the location on the x marina made it worthwhile
Stayed 14 nights in Mar 2024
Response from Room Division Manager on Apr 12, 2024
Dear Anne Marie thank you so much for you kind review and for visiting us recently! We will be sharing your complete review with our management to ensure that we learn and grow from your remarks. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the middle of so much. Walking distance too so much.
Stayed 4 nights in Apr 2024
Response from Room Division Manager on Apr 12, 2024
Dear John we're so glad to hear you loved staying with us and appreciate our great location. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Navjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Room Division Manager on Apr 10, 2024
Dear Navjeet thank you so much for sharing your review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place…..!
Stayed 3 nights in Mar 2024
Response from Room Division Manager on Apr 10, 2024
Dear Miguel thank you so much for choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Leair

Traveled with partner
House keeping stole my brand new socks The azul restaurant was closed entire stay
Stayed 4 nights in Apr 2024
Response from Room Division Manager on Apr 10, 2024
Dear Leair we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Clarissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel close to everything , and people very helpful ! and the front desk to very helpful
Stayed 4 nights in Mar 2024
Response from Room Division Manager on Apr 7, 2024
Dear Clarissa thank you so much for your kind review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

4/10 Poor

GREG

Disliked: Property conditions & facilities
way to noisy
Stayed 1 night in Mar 2024
Response from Room Division Manager on Apr 7, 2024
Dear Greg we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

10/10 Excellent

douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice, always smiling and saying Ola! Clean and well managed, great place to stay if you’re taking fishing tours. There’s an amazing spearfishing and dive shop called Spearfishing Baja in the hotel that has the most incredible tours. Must do bucket list tour!
Stayed 3 nights in Mar 2024
Response from Manager on duty on Apr 4, 2024
Dear Douglas Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

8/10 Good

kelly, Lago Vista

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we initially checked in, we did not get recognize as VIP status. After the survey sharing our experience, we did receive our room upgrade the following day. GREAT! However, at the front desk, getting the keys to the new room, we were told we only got the upgrade because we COMPLAINED! I did not get the young man's name but he was very rude about it and annoyed about the review and the upgrade. He was the staff that initially checked us in upon arriving! The other staff, OUTSTANDING!
Stayed 4 nights in Mar 2024
Response from Room Division Manager on Apr 1, 2024
Dear Kelly thank you so much for your review and for sharing us your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We will be sharing your complete review with our management and staff to ensure that we learn and grow from your remarks. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas.

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE You have been warned, i possibly will never book with Expedia again for having this hotel with roach(es) be recommended. Yes you heard right not 1 roach not 2 but MULTIPLE roaches were in my room. Not to mention arriving in my room there was a dead lizard right next to the mirror that has been there for some time so clearly they do not clean these rooms well either if you missed a big dead lizard. The property is far below standards for anyone that travel & while it might be budget friendly you’ll regret your entire stay. Breakfast buffet is decent nothing spectacular & you get a good view of the marina but other than that please save your money. Supervisors are rude too especially Arturo i believe his name was…my first solo trip & boy do i regret it !!!!!!!!!!!!!!!
Stayed 5 nights in Mar 2024
Response from Room Division Manager on Mar 30, 2024
Dear Craig we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas.

8/10 Good

Jane

Stayed 10 nights in Mar 2024
Response from Room Division Manager on Apr 19, 2024
Dear Jane thank you so much for your preference and for sharing us your review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Kevin Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Tesoro almost every time we come to Cabo. We love the location, close to everything and the people are so nice and accommodating. We have been coming to Cabo for 15 years
Stayed 4 nights in Mar 2024
Response from Room Division Manager on Mar 29, 2024
Dear Kevin Michael thank you so much for your preference and loyalty. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

4/10 Poor

Carolann Marie

Disliked: Cleanliness
Stayed 5 nights in Mar 2024
Response from Room Division Manager on Apr 17, 2024
Dear Carolann Marie we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

4/10 Poor

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was a group of college kids partying well into the evening, in the halls of the hotel. No one from the Hotel enforced any sort of curfew or quite time. So for 3 days we weren't able to get to sleep until 2-3am.
Stayed 6 nights in Mar 2024
Response from Room Division Manager on Mar 29, 2024
Dear Christopher we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

6/10 Okay

Clarence Wayne, Columbia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 9 nights in Mar 2024
Response from Room Division Manager on Apr 10, 2024
Dear Clarence thank you so much for sharing us your review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

2/10 Terrible

Albert

Stayed 4 nights in Mar 2024
Response from Room Division Manager on Apr 7, 2024
Dear Albert we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Steven, Guelph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent
Stayed 2 nights in Mar 2024
Response from Manager on duty on Mar 20, 2024
Dear Steven Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a lot of surrounding food and shopping options.
Stayed 1 night in Mar 2024
Response from Manager on duty on Mar 18, 2024
Dear Brian Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service
Location is perfect. Staff was extremely helpful & knowledgeable. One elevator wasn’t working when we were there which made it difficult at times. We stay here every time we go to Cabo which is 2-3 times a year. We have coming here about 20 yrs. Great place to stay if you are an avid fisherman. In 5 minutes you could be on a fishing boat. They also load the EcoCat just about in front of Tesoro.
Stayed 10 nights in Feb 2024
Response from Manager on duty on Mar 18, 2024
Dear Larry We appreciate very much your comments regarding your stay at Tesoro Los Cabos. We will make sure to share your feedback with our team, please allow us to express our apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to serve you better in the future, Warm Regards, Edgar Ramirez

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were directly above a bar which was very loud at night. Breakfast buffet was fabulous!
Stayed 6 nights in Feb 2024
Response from Manager on duty on Mar 18, 2024
Dear Toni We appreciate very much your comments regarding your stay at Tesoro Los Cabos. We will make sure to share your feedback with our team, It is our hope that you will give us the opportunity to serve you better in the future, Warm Regards, Edgar Ramirez

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was great and the buffet was awesome every morning. We preferred that over the ala carte
Stayed 3 nights in Mar 2024
Response from Room Division Manager on Mar 14, 2024
Dear Lynn thank you so much for your visit and for sharing this great review. We hope to have the pleasure of seeing you again in your next stay as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Laura, Leander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tesoro property is very convenient for location and being very comfortable. We always stay here when we come to Cabo.
Stayed 3 nights in Mar 2024
Response from Room Division Manager on Mar 11, 2024
Dear Laura thank you so much for your preference and for sharing us your experience. We hope you choose to stay with us again when your travels bring you back to sunny Cabo San Lucas. Sincerely Javier Flores Lucas.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the pool area,as usual. Thankfully, the water temperature was warmer than last time. Some times the water is kind of cold. Alfredo is the best guy working in that area! He is my friend,and always gives me the best service. The breakfast buffet was delicious, as always. The water pressure in the shower,still needs to be a little stronger. I look forward to coming back to Tesoro,May 30th. Gracias Señor Ramirez.
Stayed 4 nights in Feb 2024
Response from Room Division Manager on Mar 11, 2024
Dear Michael thank you so much for your visit and for sharing us your great experience at Tesoro Los Cabos. We're thrilled to hear Alfredo at pool area made you feel welcome with his amazing attitude and assistance. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything
Stayed 5 nights in Feb 2024
Response from Manager on duty on Mar 4, 2024
Dear Neil Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

10/10 Excellent

MONTY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the bars and shops.
Stayed 7 nights in Feb 2024
Response from Manager on duty on Mar 4, 2024
Dear Monty Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

10/10 Excellent

Arturo Cuellar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, we stayed at a room Keith a view to the marina. It is worthwhile spend the few extra dollars for it. The food variety is great if you want full breakfast and simple food for being by the pool. We like to adventure dinning out so this hotel is well located to go be within in 10 mins to all fine dinning places. Plus 5 min walk to famous Cabo Wabo.
Response from Room Division Manager on Mar 4, 2024
Dear Arturo Cuellar thank you so much for sharing your experience at Tesoro Los Cabos. We look forward to welcoming you back on your future trips to Los Cabos. Sincerely Javier Flores Lucas.

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I will stay in Cabo is here
Stayed 2 nights in Feb 2024
Response from Room Division Manager on Mar 4, 2024
Dear Jose thank you so much for your great review. We appreciate your kind recommendation and eagerly look forward to welcoming you back! Sincerely Javier Flores Lucas.

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service
The hotel staff was helpful and friendly. We received an upgrade at no charge, which was a nice surprise. The area around the hotel has lots of dining options and the included breakfast buffet was great
Stayed 1 night in Feb 2024
Response from Manager on duty on Mar 2, 2024
Dear Jamie Thank you for sharing a review of your recent experience. Our team here at Tesoro Los Cabos is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Regards Edgar Ramirez

10/10 Excellent

minerva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so nice and all the coworkers are the best,,,berry happy ❤️❤️❤️
Stayed 4 nights in Feb 2024
Response from Manager on duty on Mar 2, 2024
Dear Minerva Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Room Division Manager on Mar 20, 2024
Dear Mary Jo thank you for taking the time to share your review. We hope to have the pleasure of welcoming you back in the near future. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had to pay a lot of money for water meals and coffee. Great location by the marina very walkable.
Stayed 3 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear Daniel thank you so much for your comment. We will be sharing your complete review with our management and staff to ensure that we learn and grow from your remarks. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price
Stayed 4 nights in Feb 2024
Response from Room Division Manager on Feb 29, 2024
Dear Kurtis thank you so much for your visit and kind comment. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear Nadine thank you so much for your visit and for sharing your review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Cinthia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations and great resort
Stayed 4 nights in Feb 2024
Response from Room Division Manager on Feb 29, 2024
Dear Cinthia thank you so much for giving us a perfect rating and for sharing your experience at Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

8/10 Good

MIREYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS A REALLY GOOD OPTION , THE BUFFET ITS EXCELLENT !!
Stayed 1 night in Feb 2024
Response from Room Division Manager on Feb 29, 2024
Dear Mireya We're so pleased to hear you enjoyed your experience with us. Thank you for choosing to spend this time with us. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesoro is excellent Expefia is terrible could not get the room I booked because Expedia shows picture of a room that is not the classification expected as shown in Expedia picture and description Hotel said Expedia has been having issues with Tesoro. After several reception staff spoke with us we are accommodated and loved the hotel, included fabulous breakfast, lovely balcony and 5 minutes to our tours leaving from the marina on Cabo Trek The room was immaculate with a great shower and even included 2 soft bathrobes The breakfast choices were many hot Mexican dishes, fruits and breads also a station for cooked to order omelets and French toast Highly recommend this hotel
Stayed 2 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear Lynn thank you so much for your preference. We are very grateful to you for your wide recognition to our facilities, amenities and services; all these were thought to create a unique and memorable vacation's experiences for our guests. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Winship

Liked: Cleanliness, staff & service, property conditions & facilities
Geat location everyone was very nice and the property was clean.
Stayed 4 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear Winship thank you so much for your kind review and choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Room Division Manager on Mar 20, 2024
Dear Cameron thank you so much for your preference. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Brian, Wauconda

Stayed 1 night in Feb 2024
Response from Room Division Manager on Mar 20, 2024
Dear Brian thank you so much for sharing your review with us. We look forward to seeing you again soon! Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the Marina, great view and very friendly staff
Stayed 3 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear David thank you so much for sharing your experience. It's wonderful to know that our location, marina view and the friendliness of our team have made such a positive impact on your stay. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

2/10 Terrible

Carlos

Stayed 3 nights in Feb 2024
Response from Room Division Manager on Mar 20, 2024
Dear Carlos we greatly appreciate you for taking the time to share your experience. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Ann, Boerne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nothing I didn't like. Best location in Cabo. First few times I went there with my husband, we stayed there...No opportunity to get a timeshare. Bought in at Cabo Villas/now Corazon on Medano beach. Still go back to Tesoro once a year. Highly recommend. PS: Breakfast buffet, which if included, is excellent!
Stayed 9 nights in Feb 2024
Response from Room Division Manager on Feb 28, 2024
Dear Ann thank you so much for your preference. We are very grateful to you for your wide recognition to our facilities, amenities and services; all these were thought to create a unique and memorable vacation's experiences for our guests. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, beautiful views and accessible to a lot.
Stayed 3 nights in Feb 2024
Response from Manager on duty on Feb 24, 2024
Dear Gabriela Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being on the Marina and close to everything. The breakfast was a good value.
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 24, 2024
Dear Annie Thank you for taking a moment to share your experience at Tesoro Los Cabos Resort. We are so pleased to hear you found our place to your liking. We look forward to welcoming you back again soon Sincerely Edgar Ramirez.

10/10 Excellent

Mary Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent as well as the service We had a beautiful view of the Marina Security made us feel safe The A/C worked great and the bed was comfortable Happy Hour and walking distance to everything The only complaint was our toilet was leaking and shower grout was moldy but maintenance came right away to make the repairs.
Stayed 5 nights in Feb 2024
Response from Manager on duty on Feb 24, 2024
Dear Mary Thank you for sharing a review of your recent experience. Our team here at Tesoro Los Cabos is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We will make sure to share your feedback with our team. We hope you’ll visit us again soon. Regards Edgar Ramirez

6/10 Okay

Don

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Manager on Duty on Feb 24, 2024
Dear Don Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at Tesoro Los Cabos is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future. Regards, Edgar Ramirez