Hopefully you're coming here to lay around!
Posted Sep 15, 2016
The hotel, lovely. The general staff, very kind. But..... Unless you're looking for a hotel with NO music at the pool, NO floating items allowed in the pool (not even for the kids), hotel activities that are REQUIRED to last no more than 45 mins.... (Even if EVERYONE in the pool is participating!), DON'T go here!!! Also, beach area at this hotel is SUPER NARROW and the hotel supplies NO SEATING on the beach!! And LORD HELP YOU if you bring up any requests to the hotel manager!! We brought our family of 14 here for a special event. And although the hotel is very lovely, we ended up at other locations during the day so that our granddaughter could wear her floaters, our 20-30 year old kids could hear some music in the background, have fun with other guests playing pool volleyball, toss a football, etc, and we could sit at another pool a few steps away, reading our book or taking a siesta!
Comment from Hotel Management
Sep 19, 2016 by Douglas Dodge, Hotel Management
Perhaps the reviewer has inadvertently confused Villa del Arco with another resort, but there is music at the pool, kids use their floaters every day and the beach is lovely and set up with loungers. Of course during the storm season there may be temporary erosion as at all beaches but the sand quickly returns. At any rate, we regret that this person didn't seem to enjoy her vacation.