Ratings based on 829 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

New hotel

Posted Dec 30, 2016
Cons: Need deeper pool like Sister resort has.
Location: Close t beach.
Loved the washer dryers in the one bedroom condo we stayed in. Great service at pools by waiter Carlos.
Comment from Hotel Management
Dec 30, 2016 by Douglas Dodge, Hotel Management
Thank you Bobby for your great comments. We look forward to welcoming you back to Villa del Arco.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great location! Right on the beach.

Posted Dec 29, 2016
Hotel is located on a beautiful Medano beach which is a swimmable beach in Cabo San Lucas. Close to shopping and marina. Provides spectacular views of the arch and ocean. The only thing is that if you want to get a nice view need to get up pretty early and reserve your preferred spot with the ocean view. For those who like to swim in ocean water is so clear you are able to see the bottom and the sand and fish. Very clean beach and hotel is well kept, grounds are nailed down and they are doing very good job of keeping hotel grounds very clean. Drinks and food are ok, just like you would expext from a 4 star hotel. Overall it was a very nice snd relaxing vacation with a beatiful ocean, clean beach and nice people. Would return and recommend to anyone looking for a relaxing vacation.
Comment from Hotel Management
Jan 2, 2017 by Douglas Dodge, Hotel Management
We appreciate the review, comments and lovely photographs. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

Excellent accommodations, friendly staff,

Posted Dec 23, 2016
Pros: The friendly staff and accommodations.
Cons: Quicker service at meal times was the only thing we had to adjust to.
Location: Paddle boarding, kyaking, fishing trips, massages on the beach and the town was close and felt safe for shopping.
We spent 7 days there and everything was excellent. We felt cared for and safe. Everything was very clean, staff so helpful and friendly. There was a lot to do, good shows, drinks and food. The rooms were very nice and kept clean. Service by all was above and beyond expectations. We will be back.
Comment from Hotel Management
Dec 23, 2016 by Douglas Dodge, Hotel Management
We're so very pleased with Bubbles' lovely account of her stay at Villa del Arco Beach Resort & Spa. We look forward to welcoming her family back for another visit.
3 out of 5
by A verified traveler

Staff was very rude, not helpful at all

Posted Dec 20, 2016
All I can say is Cabo was beautiful and will for sure go back but will not stay at the Arco again
Comment from Hotel Management
Dec 22, 2016 by Douglas Dodge, Hotel Management
Whatever the issue of "Anonymous" was, we sincerely regret that she did not enjoy her stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Over abundance of air freshener. Everyone very nice. Excellent cleanliness Kudos to Omar & Eduardo they made our stay great. Tks
Comment from Hotel Management
Dec 19, 2016 by Douglas Dodge, Hotel Management
Thank you for your contribution and for having recognized our staff members Omar and Eduardo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on beach

Posted Dec 17, 2016
Pros: Great food and very clean
Cons: It should be explained what type of room you are getting during booking
Location: Great time downtown and in San Hosa
The complex was very nice but the staff in the check in needed a additude adjustment and should have been more friendly.
Comment from Hotel Management
Dec 19, 2016 by Douglas Dodge, Hotel Management
Thank you for your feedback on your recent experience at Villa del Arco Beach Resort & Spa. They are much appreciated!
4 out of 5
Recommended
for Families
by A verified traveler

Nice Resort right on the beach

Posted Dec 14, 2016
Beach is not as swimmable as they would make you believe, especially with small kids However resort pools make up for it Resort is very clean, 10min taxi drive from downtown Excellent in house Deli/Mini market to get some groceries for in room foods Restaurants in this resort and sister properties next to it have mostly non-veg food, so does most of Cabos, so be prepared Since we are vegetarians, didnt make sense to take all inclusive option and that turned out to be the right choice for us. In house adventure/activity booking office has great discounts. Be aware of getting sucked into the resorts own vacation resort ppt, but that gave us the 15% discount around there plus the discount activity bookings
Comment from Hotel Management
Dec 19, 2016 by Douglas Dodge, Hotel Management
We appreciate the reviewer's comments about her visit to Los Cabos, it contains information that might be useful to other travelers.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel, bad management

Posted Nov 19, 2016
Beautiful beaches, clean comfy rooms, good food BUT management was lacking, one imparticular manager had a bad attitude, was rude and had no people skills. Expedia on the other hand was very helpful and would definitely book with them again.
Comment from Hotel Management
Nov 21, 2016 by Douglas Dodge, Hotel Management
Although we don't have the benefit of knowing what the reviewer refers to in his criticism, we do appreciate his complimentary remarks on the hotel, its services and facilities and thank him for contributing.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice new place

Posted Nov 19, 2016
Great view. Close to beach and city. Nice room, did not get room with view.
Comment from Hotel Management
Nov 28, 2016 by Douglas Dodge, Hotel Management
Thank you William for your 5 Star Review of Villa del Arco, we truly appreciate it and hope to welcome you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Fantastic time!

Posted Nov 16, 2016
Location: Location was good. We took a cab from the hotel to the marina and it was about 12 dollars for 6 of us. The more people you can get the cheaper it felt
Room was perfect for the two of us. I did not like having to sign a long receipt each time I needed a drink, maybe a different idea for that. Carlos by the pool was amazing and very personable, he made our pool days a good time.
Comment from Hotel Management
Nov 16, 2016 by Douglas Dodge, Hotel Management
We thank Tara for having taken the time to post her helpful review, and will be sure to congratulate Carlos for his amazing and personable service! Thanks!