Ratings based on 1,111 Verified Reviews

4.2 out of 5
86% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel right on the beach.

Posted Mar 18, 2017
Excellent resort right on the beach. The hotel staff was very friendly and accommodating. There were very few spring breakers at this resort!
Comment from Hotel Management
Mar 22, 2017 by Douglas Dodge, Hotel Management
Thanks Anonymous for your comments about Villa del Arco, they are truly appreciated!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good beach-front resort..

Posted Mar 7, 2017
Great resort with big rooms. Pools are heated all the time. We did an all-inclusive, food was OK, not many choices.
Comment from Hotel Management
Mar 7, 2017 by Douglas Dodge, Hotel Management
Thank you , we appreciate your input.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wedding celebration

Posted Mar 5, 2017
We had a wonderful experience. The hotel staff was so nice and efficient. The grounds were so clean and it was a beautiful place to be!
Comment from Hotel Management
Mar 7, 2017 by Douglas Dodge, Hotel Management
Please know how delighted we are to have received such glowing comments. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Cons: Los Carbo airport makes a terrible first impression. Although this isn't the hotel's fault.
Went there for my niece's wedding. View, weather and hotel excelllent. A lot to do, shopping, swimming, tours etc. Staff very good.
Comment from Hotel Management
Feb 28, 2017 by Douglas Dodge, Hotel Management
We are grateful for the comments about the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ithaca, NY

Great resort!

Posted Feb 11, 2017
Great location, great facilities, clean, friendly staff. Would highly recommend to anyone!
Comment from Hotel Management
Feb 13, 2017 by Douglas Dodge, Hotel Management
Thank you Tanya for your great comments, we sincerely appreciate them.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Room was fantastic, check in and check out are time consuming though.
Comment from Hotel Management
Feb 5, 2017 by Douglas Dodge, Hotel Management
Villa del Arco does offer Pre Check In and Express Check Out options, which eliminate entirely the need to come to the Front Desk.
5 out of 5
Recommended
for Families
by A verified traveler

Winter Get Away

Posted Jan 27, 2017
The staff was so nice and helpful, we are going back in June. We felt to welcomed and at ease from the moment we walked in the door. The walk into town is for adults and too far for kids. We have an 8 and 12 early old and the walk seemed really long for them. The great thing is cabs are cheap, safe and everywhere. Walk one way and cab it back.
Comment from Hotel Management
Jan 27, 2017 by Douglas Dodge, Hotel Management
We appreciate this review and look forward to welcoming these nice folks again in June.
2 out of 5
by A verified traveler from Calgary - AB Canada

Time Share Type Hotel: Expensive

Posted Jan 24, 2017
When you arrive they push you to go to a "time share" type presentation, so they can give you discounts on their overpriced food , drinks and everything. They say that it will last 1.5 hours but actually takes more than 3 hours, and at the presentation they are very push, and want to force you to make a decision. The hotel works as a "time share" trap, where unaware people may fall and regret for a long time. The hotel staff is nice but the prices are expensive compared to all nice hotels I've been in Mexico an Caribbean. Its very upsetting to arrive after a long trip and be pushed to a presentation, so you can get more fair prices at the hotel. They even ask for a security deposit "us$20.00", and if you change your mind and don't go to the presentation you will loose it. Also, they say that at the presentation you are going get free breakfast, but they don't give you time to eat, they try to rush you so you don't eat.
Comment from Hotel Management
Jan 26, 2017 by Douglas Dodge, Hotel Management
Even though this review doesn't provide a description of the reviewer's experience with the services and facilities of the hotel, we do appreciate her opinion about pricing at the resort.
5 out of 5
Recommended
for Everyone
by A verified traveler

New hotel

Posted Dec 30, 2016
Cons: Need deeper pool like Sister resort has.
Location: Close t beach.
Loved the washer dryers in the one bedroom condo we stayed in. Great service at pools by waiter Carlos.
Comment from Hotel Management
Dec 30, 2016 by Douglas Dodge, Hotel Management
Thank you Bobby for your great comments. We look forward to welcoming you back to Villa del Arco.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great location! Right on the beach.

Posted Dec 29, 2016
Hotel is located on a beautiful Medano beach which is a swimmable beach in Cabo San Lucas. Close to shopping and marina. Provides spectacular views of the arch and ocean. The only thing is that if you want to get a nice view need to get up pretty early and reserve your preferred spot with the ocean view. For those who like to swim in ocean water is so clear you are able to see the bottom and the sand and fish. Very clean beach and hotel is well kept, grounds are nailed down and they are doing very good job of keeping hotel grounds very clean. Drinks and food are ok, just like you would expext from a 4 star hotel. Overall it was a very nice snd relaxing vacation with a beatiful ocean, clean beach and nice people. Would return and recommend to anyone looking for a relaxing vacation.
Comment from Hotel Management
Jan 2, 2017 by Douglas Dodge, Hotel Management
We appreciate the review, comments and lovely photographs. Thanks!