Ratings based on 818 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great facility; great service.

Posted Feb 27, 2017
The staff did everything to make our stay wonderful.
Comment from Hotel Management
Feb 27, 2017 by Douglas Dodge, Hotel Management
We appreciate this positive feedback. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Snoqualmie WA

Another great visit!

Posted Feb 8, 2017
Pros: Proximity to town and the care of the people and staff that run it first class all the way.
Cons: Nothing
Location: Shopping, nightlife, etc etc
This was our second trip to Cabo and to La Estancia. It didn't disappoint. What a fantastic resort with all the bells and whistles absolutely the best service we have had and the place is everything we hoped. Already planning next years trip. Thank you to everyone at La Estancia we will see you soon.
Comment from Hotel Management
Feb 8, 2017 by Douglas Dodge, Hotel Management
We're thrilled that Kevin enjoyed his stay at VIlla La Estancia and look forward to his return trip next year.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Bed Bugs

Posted Jan 23, 2017
Our friends suite had bed bugs in it, and the resort stated the problem was allergies (what a joke). I love this place and the location of it, but I will never be back.
Comment from Hotel Management
Jan 26, 2017 by Douglas Dodge, Hotel Management
Fortunately, this possibility was professionally investigated and rejected immediately upon having received the report. Indeed, the physician that examined the patient diagnosed allergies. Resort staff is fully trained on detecting the presence of bedbugs that guests could potentially bring in, and there is a professional protocol in place for dealing with them if that should ever happen. To date, it has not.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Great location and vibe

Posted Jan 14, 2017
I was very glad we did the Estrancia for a few reasons. #1. Nice safe beach walk to the big hotels by the arch, Downtown Cabo, and marina. #2 many folks here own the property so there is a low key vibe mixed with good pool scene. #3 great staff who do seem to genuinely care about customer service. My wife and I had done Cancun before and had almost written off Mexico...glad we tried Cabo and we'll likely go back!
Comment from Hotel Management
Jan 19, 2017 by Douglas Dodge, Hotel Management
We're delighted that Tequila dreams reports having such a great time at the resort, and look forward to welcoming him/her back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel! Close, but not too close!

Posted Jan 2, 2017
Our family loved this hotel. We had a one bedroom villa that was clean, cozy, with lots of room! The food at the hotel was delicious as were the restaurants at the sister resorts next door. The pools and hot tubs were gorgeous and who doesn't love a swim up bar! The Estancia Margarita was DELICIOUS! I was asked once if I would be interested in taking part in a time share sales pitch, offered some nice deals in exchange for my time, but once I let them know I was not interested it never came up again. It is Mexico, and there are numerous vendors on the beach which can be visually a bit annoying, but they were harmless. The hotel is the perfect distance from the craziness of Cabos, but an easy walk down the beach to it and access to town! The views are wonderful, the water was gorgeous, the waves a blast! It was a great blend of folks, all age ranges, but didn't feel too crowded or overrun with kids and I was with two of them. We will definitely go back!
Comment from Hotel Management
Jan 2, 2017 by Douglas Dodge, Hotel Management
We are very appreciative of this guest's enthusiastic and complimentary review of VIlla La Estancia, and thank her very much for submitting it.
2 out of 5
by A verified traveler from New York

residential villa close to the beach

Posted Dec 27, 2016
Should not be called hotel. It is actually residential properties with no basic amenities like internet even through it advertised as free internet. The food can be ordered only during certain time of the day. Not a very convenient vacation place to stay. Over priced. Paid over $1000USD for two nights and nothing was included as part of this deal. There are better options. Really question value for money.
Comment from Hotel Management
Dec 29, 2016 by Douglas Dodge, Hotel Management
Unfortunately, there is misinformation in Maddy's review that needs to be addressed. The resort indeeds features two full-service restaurants, La Casona and La Parrilla, serving breakfast, lunch, dinner and drinks as well as service around the pool, on the beach and room service. WiFi is also available without charge. We regret that Maddy did not enjoy her stay at Villa La Estancia.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
Great hotel Amazing service Only had issues with one of their front desk staff who kept making up different stories and not being upfront with us. I brought it up to the hotel manager who was more than helpful and he went above and beyond to make it up. I would highly recommend this hotel.
Comment from Hotel Management
Dec 30, 2016 by Douglas Dodge, Hotel Management
We truly appreciate the reviewer's high recommendation of Villa La Estancia and appreciate his/her support.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Location is great; Misleading Special Offers

Posted Dec 21, 2016
Pros: Proximity to the town and the nice beach at the property. Dining on property was good too.
Cons: Not including specials that really aren't added enticements such as a coupon book.
Location: beach, marina, walking distance to the well known Cabo restaurants.
The location is ideal if you want to walk to town/restaurants/marina without needing a cab. Beach is nice and pool is great. Offer was advertised as including "$xxx in Resort Credit" and this turned out to be just a coupon book with savings that amounted to $xxx. Talked to hotel management and also called Expedia Cust Service while there to report this misrepresentation and was told that a coupon book "IS" resort credit. NOT! They clearly hook you in the deal with this (as it influenced our final decision on a property) and it is no different than the coupon books and deals that are handed out freely at the airport. The property is great and we enjoyed it but felt very taken when we expected a resort credit upon arrival and instead got a coupon book. They also emailed us about "Another Deal" to upgrade our room days before our trip that would cost more but didn't include the resort "credit" so we stayed with what we thought was a great deal and were definitely shocked to find out there wasn't a deal. When a hotel advertises a hotel credit, or free breakfast, free wifi, etc., those enticements influence your decision.
Comment from Hotel Management
Dec 28, 2016 by Douglas Dodge, Hotel Management
We are pleased that the reviewer enjoyed her stay and the resort in general. Unfortunately, there appears to have been confusion about a promotional offer on this occasion, which we regret.
5 out of 5
Recommended
for Everyone
by A verified traveler

Upscale close to town

Posted Dec 3, 2016
Pros: SPACIOUS ROOMS, VIEWS, LOCATION, NICE BEACH AREA
Cons: OCEAN FRONT DINING
Location: TOWN IS WALKABLE OR A 5-10 MIN CAB RIDE. WATER TAXIS TO ARC, BEACH IS HARD TO WALK AS THE SAND IS QUITE COARSE
SECOND VISIT, ALWAYS VERY PLEASED. ROOMS ARE SPACIOUS, STAFF IS FRIENDLY, VERY CLEAN, LOCATION TO TOWN IS GREAT. RESTAURANTS ARE GOOD BUT WISH THEY WERE OCEAN VIEW.
Comment from Hotel Management
Dec 28, 2016 by Douglas Dodge, Hotel Management
The reviewer is reminded that Villa La Estancia is part of a 3-property complex that indeed features 4 ocean-front dining options. We appreciate her kind comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bend, OR

Felt like home

Posted Nov 22, 2016 on CheapTickets
From the moment we arrived, the staff at Villa La Estancia made us feel like we were in our own home - only much better! Every staff member with whom we came in contact was warm, friendly and welcoming. The property was fabulous - very luxe, secure and well maintained. Having stayed at Villa La Estancia will make it very difficult to stay at any other resort in Cabo!
Comment from Hotel Management
Dec 28, 2016 by Douglas Dodge, Hotel Management
From all of us at Villa La Estancia, "muchas gracias" for your very kind words, Patty. We appreciate your contribution very much.