Ratings based on 41 Verified Reviews

3.8 out of 5
74% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great base on a gem of an island

Posted Feb 7, 2016 on Hotels
Las Olas is a reaxed and friendly place to stay. I did bed and breakfast which worked well for me. The breakfast offering was good with a wide selection of hot and cold fare. I really liked the pool bar lunch menu which I used a few times during my stay and I found enough good eateries in the area to keep me happy. If you want out and out luxury this is not the place to head for. If you want welcoming, relaxed and well located - it is ideal. They are going to sort out their wi- fi which is somewhat limited and there is no air con so I would not go there in the hotter summer months. At this time of year you dont need it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 14, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in a small resort

Posted Mar 4, 2015
The facilities in the apartment were surprisingly spacious and there was a decent kitchen including microwave if you wanted it. There was a lack of hot water, which was our only gripe. The restaurant food was good value for money. Compared to other hotels in Canaries it was one of the best. We really enjoyed the canarian night of food, which had some unusual options. The entertainment was weak and lacked variety. It finished early so the bar emptied early.
5 out of 5
Recommended
for Everyone
by Collie from Shropshire

Excellent Hotel close to airport.

Posted Jan 13, 2014
Pros: Spotlessly clean. Food very good (only did breakfast). Lovely paved pathway from hotel almost into centre of santa cruz along coast excellent views
Cons: Hot plates at breakfast. Would be nice to have oven in apartment.
Location: No visible pkg machine SCruz. Got ticket but can pay straight away 4 euros - instuctions not v clear - local person helped - dont be put off by this.
Excellent hotel close to airport. Stayed 3rd Jan 2014 for 1 night on arrival until hotel on west side of island was ready. Had a 1 bedroom apartment with a fabulous seaview on the fourth floor. The apartment was spotlessley clean with fridge, cooker and sink (no oven). Bathroom spotless with bath and shower overhead, good quality towels provided; liquid soap dispenser in bath/shower and by sink; hairdryer also provided in bathroom as well as plug socket for shaver etc. Bedroom had two very large single beds pushed together which actually formed a kingsize or superkingsize - lovely and comfortable; bedside lights and seaview. The hotel has a beautiful oval shaped swimming pool, a small kids pool and a small play area for children. The main hotel restaurant was good with a buffet breakfast provided eg. english and or continental or both if you wished - you could help yourself to as much as you wanted. Fresh fruit, cakes, many and varied types of bread, toast, full range of tea/coffee/drinks/fruit juices etc. The only slight downside was that the plates provided for cooked breakfast buffet were cold but this did not spoil the enjoyment. Even on 4th Jan 14 was able to sit outside by the pool and have breakfast once the sun had come up above the horizon - lovely. There is a small bar/snack/restaurant by the side of reception where you could sit and have drinks snacks until around 10/11pm. Staff very helpful and friendly and polite.
4 out of 5
Recommended
for Everyone
by Rachel from Cheltenham

A nice week

Posted Dec 22, 2012
Pros: Pool, breakfast, room
Cons: basic room facilities
Location: Los Cancajos is a pleasant resort with a good seafront walkway. There is a black sand beach and several restaurants and supermarkets. few shops.
A very nice hotel with perfectly acceptable apartment rooms. Good staff service. Lovely pool and grounds. East facing so no sunset view. Breakfast was very good, varied and plentiful. . Pleasant resort but island capital, Santa Cruz de la Palma was very disappointing, grim and uninteresting. Room would have been perfect with a few additions - a kettle, decent kitchen knife, better glasses and cups and a fry-pan. TV was entirely Spanish except for BBC World News. I would not go again as there are many nicer places to go for the same money but we had a very nice week away.
3 out of 5
by A verified traveler from Ludwigsburg

hotel in strandnähe

Posted Nov 29, 2017
Der Strand allerdings ist gut 1km wenn nicht 1.5km entfernt. sehr gut ist die busanbindung nach santa cruz.
4 out of 5
by A verified traveler from Palencia

Tranquilo y confortable

Posted Oct 23, 2017
Pros: Las instalaciones comunes, y sobre todo las piscinas, muy bien cuidado el agua. La atención del personal en el comedor y en las instalaciones perfecta
Cons: Se echa de menos, conexión (Wifi o cable), en la habitación, si que tiene en las zonas comunes. También el aire acondicionado en la habitación.
Location: Ubicación perfecta, a mi gusto, el trafico aéreo casi no molesta.
Es un hotel bastante tranquilo, bien ubicado, cerca del Aeropuerto, a mitad de camino entre el aeropuerto y Sta. Cruz. Buenas instalaciones, trato del personal excelente, limpieza excelente,
3 out of 5
by A verified traveler from Neuwied, Rheinl.Pf.

zentral gelegene Hotel bzw. Apartmentanlage

Posted Oct 12, 2017
Pros: Schöne Außenterrasse und Poolbereich.
Cons: WLAN/WIFI mit ausreichender Übertragungsgeschwindigkeit auf dem Zimmer/Apartment Klimaanlage oder zumindest Ventilator auf dem Zimmer/Apartment
Location: ca. 5 Autominuten vom Flughafen entfernt (Fluglärm ist aufgrund der wenigen Starts u. Landungen zu vernachlässigen) und 10 Autominuten von Santa Cruz
Personal an der Rezeption sehr freundlich, im Bereich der Bar/Snackbar meistens. Leider abends dort massive Unterbesetzung, so dass wir manchmal eine halbe Stunde auf unsere Getränke warten mussten. Haben statt dem gebuchten Zimmer ein Apartment erhalten, was sehr angenehm war. Leider keine Klimaanlage oder Ventilator, was sehr unangenehm war, da die Temperaturen nachts kaum abkühlten. Außerdem musste man, wenn man ins Internet wollte, jedesmal zur Rezeption (anderes Gebäude) gehen, und selbst da war die Verbindung alles andere als schnell. Für ein 4 Sternehotel leider unbefriedigend. Die Lage des Hotels ist zentral, Restaurants und kleine Supermärkte sind gut zu Fuß erreichbar. Zu wenige hoteleigene Parkplätze, allerdings kostenfreie in näherer Umgebung vorhanden. Reinigung des Apartment nach anfänglichen Problemen ok.
4 out of 5
Recommended
for Families
by A verified traveler

Una estancia tranquila y confortable

Posted Jul 30, 2017
Una estancia tranquila y confortable Las vistas sobre el mar son muy bonitas. Desayunos especiales en la terraza sobre la piscina. Abierto desde temprano.
Comment from Hotel Management
Aug 10, 2017 by Arnold, Hotel Management
muchas gracias, nos alegra que haya disfrutado de su estancia y esperamos que nos visite de nuevo en un futuro
5 out of 5
by Henderikus

Superbe hôtel, mais chambre un peu vétuste

Posted May 2, 2017 on Hotels
Magnifique hôtel au bord de la mer avec une très belle piscine. Les appartements sont bien situés dans des petites immeubles qui s'intègrent bien dans les environs. (Contraire aux immeubles plus loin) Le petit dej. est très bon. Contre : musique live et forte absolument catastrophique le soir (reprise années 80 par chanteuse + cassette) ce qui empêche de faire un peu de lounge face à la mer le soir. Intérieur appart un peu vétuste pour cette classe d'hôtes. (Vieux frigo bruyant, télé mini, canapé non confortable, boutons cassés, dalles décollées...)