Ratings based on 7 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
A friendly hotel with problems and issuesPosted Sep 24, 2016 on Hotels
The service was friendly and welcoming. The room was not so good. Quite small. bed was comfortable. Shower was very small but with plenty of hot water. no refrigerator. poor amenities. In the shower there is one dispenser with some liquid that is a one-for-all (shampoo conditioner and soap). It is very diluted and of poor quality. No slippers in the room. That created a problem because on the floor there was a terrible disgusting dirty carpet. It was a terrible feeling walking barefoot on the dirty carpet with a feeling if disgust. The towel was of poor quality and very thin. why? TV was of poor quality, old and bad reception. The promise English channels like CNN but it does not work and there are only some German speaking channels. When soap ran out the housekeeping did not replace it 2 days and I had to use my own soap and finally ask reception to give me a new one because they did not replace the empty container in the room. Such poor housekeeping is unacceptable. The doors are thin and soundproofing is terrible. When another guest walks by and talks you hear everything and it wakes you up from the noise. Breakfast OK. But coffee of poor quality. Buns were fresh but bread seemed old and dry. Why not put fresh bread every morning? No fresh juice. Not enough parking space outside the hotel. All in all a friendly yet problematic hotel for the reasons mentioned above.
by Douglas from Leicester UK
One Night Business with relaxPosted Jun 17, 2015 on Hotels
Nice, I liked having a reserved table with my name on for breakfast. Nice touch.
by A verified traveler
Posted Feb 2, 2016 on Hotels
by Renato from São Paulo
Surpreendente!Posted Nov 17, 2015 on Hotels
Este hotel fica numa rua residencial muito tranquila, paralela à principal, que é continuação da estrada. Fomos muito bem atendidos pela jovem Stephani, que se apressou para nos deixar entrar nos quartos, ainda um pouco antes do horário previsto para o check in. Elevador ótimo, quarto excelente e aconchegante, com terraço para o jardim, onde uma enorme macieira divide espaço com outras árvores. Café da manhã bem servido, em um salão enorme. Ficamos surpresos com a jovem, que estava na recepção e também atendia no café da manhã. Fazia tudo sozinha, muito prestativa, falando um inglês excelente. Essa cidadezinha se chama Lossburg e fica a apenas poucos quilômetros de Freudenstadt, que não devia ter nenhum hotel disponível. Mas o famoso mercado ao ar livre de Freudenstadt deve acontecer apenas nos finais de semana, ou no calor, porque já estava frio e não havia nenhum mercado, apenas as lojas da grande praça de arcos ao redor do calçadão. Também ótimas, com várias com liquidações. As pessoas que não sabiam inglês se esforçavam muito para nos atender e nos servir da melhor maneira.
by Kurt from Schöffengrund
Gut Übernachtet.Posted Nov 4, 2015 on Hotels
Freundlicher Empfang. Gute Betten und helles Zimmer. Recht gutes Frühstück mit Namensschilder auf den Tischen. Urlaubshotel schöner Garten.
by Manfred from Kronwieden
Super HotelPosted Sep 30, 2015 on Hotels
War mit dem Motorrad dort. Super lage für Ausflüge in den Schwarzwald. Das Hotel war sehr sauber, das Personal sehr nett und das Frühstück reichhaltig. Sauna und Hallenbad sehr sauber. Kann es nur empfehlen.
by Giovanni from globetrotter
suitable for relaxingPosted Jun 26, 2015 on Hotels
The hotel is silent, good wifi,it has a swimming pool with warm water and a comfortable sauna area. The restaurant and breakfast could have a better choice but it's good enough