Exterior
Check availability

Reviews of Le Relais de Castelnau

3 out of 5
Le Relais de Castelnau
Route De Padirac Rocamadour, Loubressac, Lot

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 93 reviews" "
Rating 8 - Good. 36 out of 93 reviews" "
Rating 6 - Okay. 13 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Stayed 1 night in Apr 2022

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views, swimming pool and location for the price.
Stayed 2 nights in Aug 2021

8/10 Good

Braham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A great place to escape to and in great location overlooking the countryside. the staff were every courteous and extremely helpful, the restaurant staff were efficient too. the menu was short but what was on offer was great. two small negatives, there was no facilities in the room to make a cup of tea of coffee, especially after a long journey.and the other negative was a curtain over a bath which meant having a shower without having the curtain sticking to your body was impossible.
Stayed 3 nights in Jul 2021

10/10 Excellent

Simon, Surrey, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well run hotel in a lovely setting. The room was simply furnished but comfortable and spacious. The two evening meals we ate in the restaurant were excellent.
Stayed 2 nights in Jul 2020

8/10 Good

Dr. Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure!
A marvelous place! Overlooking a quiet valley in the Dordogne, this hotel occupies a beautiful site on the edge of a charming tiny town. All staff are exceptionally friendly and knowledgeable—suggesting a privately owned little known cave with prehistoric art, for example. The air conditioning and food are great! Lovely swimming pool! You will be delighted you stayed here rather than noisy, crowded Sarlat-la-Canéda down the road!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful view, rooms need renovation
The view from the hotel and the rooms is astoninishing. The rooms are however old ans lack some important elements. For example, the room's smell was humid and the shower did not have a fan to remove the humidity. The carpet in the room had some stains. The bed was clean and comfortable. The room phone did not work, so we had to dress and go in person to the reception for any request we had. I would recommend this hotel for the view, but bare in mind that the room is very basic.
Stayed 1 night in May 2018

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to Gouffre de Padirac. We unfortunately didnt had enough time to enjoy the pool.
Stayed 1 night in Aug 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with quite a view
A challenge to find up high was made worthwhile by friendly, attentive staff, who collectively helped fill in our sparse French. Knockout view of valley below and imposing Castlenau. Hotel restaurant was top notch, reasonable looked out over the valley. No need for a balcony room, if there are any, given the broad views from double rooms.

10/10 Excellent

Lee, Shire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay.
Beautiful.

10/10 Excellent

Anita, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in gorgeous village
Beautiful location, hotel high in quaint little village overlooking the Dordogne Valley. Lovely helpful staff, great food and views to die for.

8/10 Good

Tim, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Hotel was ideally situated in the countryside within walking distance to the quaint village of Loubressac. The restaurant was excellent! The rooms are very basic with few decorations. Very friendly service. Flies seem to be a problem at this location for some reason, at least during our stay in mid June. Very close to other attractions like Rocamadour, caves of Padirac, Chateau du Castleneau.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a wonderful view
A modern, well kept rather boring hotel but with magnificent location and view, nice outside dining terrace and good pool.

10/10 Excellent

Kaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with excellent service
We stayed here for 4 nights and could not fault the service. The staff are very hard working and the meals were well presented and excellent quality. Need to eat in the hotel as it is not near the town, but fabulous views over the valley

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Coldefy

Stayed 1 night in Sep 2023

10/10 Excellent

Laurent

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Oui la vue est belle mais …
Nous avions réservé cet hôtel pour la vue et la piscine. Et sur ces plans l’hôtel est très bien, bien qu’en forte saison la terrasse est plutôt chargée en raison de l’afflux de clients… Sur les autres aspects : La literie de l’hôtel est de piètre qualité (matelas & oreillers) et nous avons tous mal dormi. Le petit déjeuner est des plus standard Heureusement qu’il y avait la vue.
Stayed 2 nights in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable la vue est magnifique de la chambre et du restaurant qui est excellent
Stayed 2 nights in Oct 2022

6/10 Okay

romuald

Stayed 1 night in Sep 2022

8/10 Good

William

Stayed 3 nights in Aug 2022

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2022

8/10 Good

Gregory

Liked: Cleanliness
Pas mal pour la vue et le resto
Site plutôt sympa et personnel pour la plus part accueillant. La vue est surprenante et le restaurant raffiné. Deux bémols. Le premier les chambres sont confortables mais la déco un peu vieillotte et une bouilloire avec quelques cafés instantanés seraient les bienvenus. Deuxième bémols, la réservation indiquait une climatisation, ce qui dans les faits n’était pas le cas. Après la première, j’ai indiqué vouloir quitter l’établissement et ne pas donner suite aux 2 autres nuits réservées. Par miracle, nous avons pu avoir une chambre climatisée.
Stayed 3 nights in Aug 2022

10/10 Excellent

laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

stephane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon week-end en famille
Bel endroit avec vue à 180• belle table pour le dîner ! Village très proche très joli et dynamique A refaire
Stayed 2 nights in Jul 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien
Stayed 1 night in May 2022

10/10 Excellent

Sylvain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vue magnifique
Un très bon accueil, une bonne table dans un joli village.
Stayed 1 night in Apr 2022

10/10 Excellent

Nadege

Stayed 1 night in Apr 2022

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Corinne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

QUENTIN

Stayed 1 night in Aug 2021

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bonne adresse. Ravie de la Découverte de l établissement
Stayed 2 nights in Jul 2021

6/10 Okay

Guillaume

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Mauvais accueil, juste une vue
Accueil détestable et impersonnel, bonjour voilà votre clef … pas de wifi p’tit dej mesures sanitaires explications de l établissement piscine … en clair, démerdez-vous … L’établissement est vieillot, la vue sauve cet établissement mais ça fait cher la vue du coup. Le restaurant est correct mais si la vue ne vous intéresse pas, alors préférez des restaurants bien mieux à proximité. Bref, l’accueil détestable nous a refroidit, le patron qui s’embrouille avec un livreur devant tout le monde nous a terminé.
Stayed 2 nights in Jul 2021

10/10 Excellent

Clémentine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour, rapport qualité prix imbattable
Nous avons sejournez en couple au Relais de Castelnau durant 4 nuits. Chambre : La chambre était composée d'une salle de bain avec baignoire, un peu étroite mais confortable, de toilettes, d'une chambre avec deux lits jumeaux accolés et d'une terrasse. Nous avons déploré l'absence d'un vrai lit double. Les matelas étaient assez fermes mais confortables, nous avons très bien dormi. Nous avions une terrasse avec une vue magnifique. C'est un excellent souvenir pour nous. Rien que pour cela, l'hôtel vaut le détour. Service : Le personnel a la reception était très aimable et disponible. Nous avons mangé une fois au restaurant de l'hôtel. Nous l'avons trouvé bon mais pas exceptionnel. Les desserts manquent d'originalité (creme brûlée/tarte tatin/fondant au chocolat), j'aurais voulu quelque chose de plus local. Le personnel passe dans les chambres, le port du masque manque de rigueur. Nous avons été agacé de voir notre chambre encore occupée laissée ouverte pendant que nous étions parti en promenade alors que j'avais laissé mon portefeuille. Il n'y avait aucune surveillance. Le petit-déjeuner est un peu simple mais bon. Piscine : La piscine est un vrai plus pour l'hôtel. Elle est suffisamment profonde pour nager et la vue y est imprenable. L'eau est fraîche mais sous plus de 30° ce fut très agréable. A proximité : L'hôtel est entouré de villages magnifiques, de grottes, de parcs animaliers, d'expositions et de restaurants.
Petit déjeuner
Stayed 4 nights in Jul 2021

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Sejour et découverte en amoureux
Sejour tres agreable le personnel tres professionnel d une gentillesse !!seul petit bemol la fixation de pomme de douche cassée rien de bien grave . Tres jolie hôtel.
Superbe vue de la chambre
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contents
Très relaxant on a nagé et passe du temps au soleil avec ce panorama spectacular. Bonne cuisine...
Stayed 2 nights in Sep 2019

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle escale
Très agréable, services professionnels, cadre magnifique.
Stayed 3 nights in Aug 2019

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel avec un personnel au top
L’hôtel est très sympa (belle terasse et piscine), avec une vue magnifique sur les environs. Le menu demi-pension était délicieux. Mais le plus de cet hôtel, c’est le personnel qui était d’une gentillesse! Extrêmement serviables, ils ont tout fait pour rendre notre séjour agréable.
Stayed 2 nights in Jun 2019

8/10 Good

Mona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä hinta-laatusuhde, ihanat maisemat ja kiva allas-alue. Hyvä ruoka ja aamupala, kaikin puolin vastinetta rahoille.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quel bel endroit
Un accueil au top malgré une arrivée de nuit et tardive avec plateau repas dans la chambre, juste délicieux. Le cadre avec lever de soleil sur les reliefs est juste somptueux, à recommander sans souci.
Stayed 1 night in Apr 2019