Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Neuilly sur seine

très bon hôtel avec un musée d'art moderne

Posted Dec 4, 2016
Pros: modernité
un musée d'art moderne dans l'hotel ! très belle salle de douche
5 out of 5
by A verified traveler from florida

Definitely stay here

Posted Nov 15, 2016
The entire staff was courteous and eager to make your stay enjoyable. The room was impeccable. The art works were an outstanding plus to our stay. Would definitely stay there again and would recommend to everyone.
5 out of 5
by A verified traveler from new york

excellent

Posted Nov 10, 2016
Pros: museum
Cons: check in time would help a lot if it's litter earlier than 4pm
i have never seen hotel like this before. an art gallery was unique. all the stuff members were very kind. i will definitely come back here next time when i'm in louisville.
5 out of 5
by A verified traveler from Bay Area

4-star hotel with fantastic in-hotel museum

Posted Sep 14, 2016
Pros: Very upscale and modern room. I loved that the bathroom had regular and black light (perfect for late-night bathroom visits without bright light).
Have you ever stayed in a hotel which also has a gallery or museum in it? This was a first for me, and I was extremely impressed with the really fantastic modern art at 21c, as well as their great rooms and fantastic bourbon bar. Highly recommend. Especially fun are their interactive exhibits. I dare you to be disappointed.
Comment from Hotel Management
Sep 26, 2016 by Sean , Hotel Management
Thank you for your feedback! The red penguins were happy to have you staying with them! If you are ever back in the Louisville area, we would love to have you stay with us again! Best, Sean Ridgeway Front Office Supervisor 21c Louisville
5 out of 5
by A verified traveler

Convenient to restaurants and attractions downtown

Posted Aug 22, 2016
Excellent hotel. Highly recommend if you are staying in Louisville
Comment from Hotel Management
Sep 11, 2016 by Sean Ridgeway , Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
5 out of 5
by John

Very cool boutique hotel.

Posted Aug 11, 2016 on Hotels
Very cool boutique hotel. Nice location (Walls are a little thin if you don't like noise)
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
5 out of 5
by A verified traveler

Posted Aug 6, 2016
Great hotel in Louisville where finding a nice upscale hotel is hard. This hotel fit the bill!
Comment from Hotel Management
Sep 11, 2016 by Sean , Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
5 out of 5
by David from Michigan

A refreshing change to standard hotels

Posted Jul 29, 2016 on Hotels
If you're looking for a place to stay for more than just a shower and a bed - this is it! A nice change particularly if you have a little time to enjoy looking at quirky, unique and fun art. You will pay a little more, but again, if you want a change from the norm, it's worth it. The restaurant was really good too!
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Hello David, Thank you so much for the feedback! We are excited to see that you enjoyed your time with the Red Penguins. We enjoyed your time here as well! Have a wonderful day! Best, Sean Ridgeway
5 out of 5
by Arnold from La Jolla

Posted Jul 26, 2016 on Hotels
This is a unique hotel. Great modern art, excellent restaurant and bar. A must stay.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
5 out of 5
by A verified traveler

Posted Jul 23, 2016 on Hotels
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Hello, Thank you for your feedback, we appreciate your time and hope to have you stay with us again next time you are in Louisville!