Ratings based on 176 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Evanston, Il

Coolest hotel I've ever seen!

Posted Jan 16, 2017
What's better than a hotel inside an art museum?! This place is fabulous. The rooms are nice, bed was comfy, the staff was super friendly. They have Marlin and Goetz products. There are so many fun pieces are art to explore here. The restaurant, Proof, also has its own exhibit. I can't wait to go back to Louisville again just so I can stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Definitely stay here

Posted Nov 15, 2016
The entire staff was courteous and eager to make your stay enjoyable. The room was impeccable. The art works were an outstanding plus to our stay. Would definitely stay there again and would recommend to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

excellent

Posted Nov 10, 2016
Pros: museum
Cons: check in time would help a lot if it's litter earlier than 4pm
i have never seen hotel like this before. an art gallery was unique. all the stuff members were very kind. i will definitely come back here next time when i'm in louisville.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

4-star hotel with fantastic in-hotel museum

Posted Sep 14, 2016
Pros: Very upscale and modern room. I loved that the bathroom had regular and black light (perfect for late-night bathroom visits without bright light).
Have you ever stayed in a hotel which also has a gallery or museum in it? This was a first for me, and I was extremely impressed with the really fantastic modern art at 21c, as well as their great rooms and fantastic bourbon bar. Highly recommend. Especially fun are their interactive exhibits. I dare you to be disappointed.
Comment from Hotel Management
Sep 26, 2016 by Sean , Hotel Management
Thank you for your feedback! The red penguins were happy to have you staying with them! If you are ever back in the Louisville area, we would love to have you stay with us again! Best, Sean Ridgeway Front Office Supervisor 21c Louisville
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to restaurants and attractions downtown

Posted Aug 22, 2016
Excellent hotel. Highly recommend if you are staying in Louisville
Comment from Hotel Management
Sep 11, 2016 by Sean Ridgeway , Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2016
Great hotel in Louisville where finding a nice upscale hotel is hard. This hotel fit the bill!
Comment from Hotel Management
Sep 11, 2016 by Sean , Hotel Management
Hello, Thank you for the positive feedback! The red penguins were happy to have you! Best, 21c Guest services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, ME

Posted May 10, 2016
Pros: More fun than standard hotel. Black light in bathroom makes brushing your teeth more interesting. Good coffee and ergonomic desk chair. Friendly staff
Cons: Dead bolt on my door didn't seem to work. Would prefer a chain. Had to wait long time for front desk staff to appear for check out.
Went for short business trip. Enjoyed dinner and walk through museum afterward.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

A night in Louisville

Posted Mar 24, 2016
Pros: All the art
Cons: Breakfast, though delicious, was a tad slow.
My husband and I stayed on our way to Florida. Took a short walk before dinner and saw lots of baseball bats and a lovely little park. Before leaving town we drove through part of the historic district.
Comment from Hotel Management
Apr 1, 2016 by Eric Metzger, Hotel Management
We are pleased to hear you enjoyed your stay with us. It's wonderful that you got to experience Proof on Main and some of our lovely surroundings while you were here. We look forward to having you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Beautiful hotel

Posted Jan 27, 2016
The hotel was absolutely beautiful. It had a very historic artsy vibe with a modern twist. The room was extremely large and very clean. Room service was great and reasonably priced. The staff was amazing and super knowledgeable when it came to the events and tourist attractions around the city. I cannot wait to go back!
Comment from Hotel Management
Jan 31, 2016 by John, Hotel Management
Leah! We can't wait to have you back! Thank you for the review, it is so great to see that you enjoyed your stay with us. Our staff loves to hear positive feedback, so we greatly appreciate your comments. See ya soon! John Higgins Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington, WV

Perfect location for the arts

Posted Jan 25, 2016
Pros: The public art spaces and the staff's friendliness.
Cons: Valet parking price is a bit stiff.
Stayed at 21C during the January 2016 blizzard and couldn't think of a better place to be snowed in. Surrounded by art and walking distance to restaurants and the Actors' Theater, this contemporary hotel is Louisville's hippest yet most unselfish-conscious gathering place. My wife and I were moved to witness a group of docents taking several developmentally-challenged adults through the art spaces. Both the workers and their charges seemed to be delighted.
Comment from Hotel Management
Jan 29, 2016 by John, Hotel Management
Paul! You survived snowmageddon! Thank you for the wonderful review- I am so glad that you could bundle up with us through the storm! Your comments about the staff's friendliness are much appreciated- our team strives to offer the best experience possible to each guest. Can't wait to see you again- hopefully in better weather! Best, John Higgins Front Office Manager