Ratings based on 398 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Cleveland

Excellent service...poor room conditions.

Posted Feb 17, 2017
Pros: Hotel staff.
Cons: Repairs and updates.
Location: Airport, college, restaurants, and outdoor activities.
I first have to say, the hotel employees, from the front desk to the housekeeping are extremely friendly and accommodating. I can't say enough about the wonderful care we received from them. The lobby was clean and looked updated and promising. The hallways, although dated, were clean. The room was clean, and the double sized beds had updated bedding, but walls and floors were dated and worn. The ceilings were in need of repair with water spots all over. The bathroom was really bad with drywall cracked and chunks missing in the ceiling, and even a small piece fell on my clothes when I was preparing to take a shower. We paid $170 for the room, so was expecting better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Smoking in Rooms

Posted Feb 2, 2017
They still allow smoking in some rooms. Could smell smoke in the hall. A major turn off.
2 out of 5
by A verified traveler

A lot of smallish stuff

Posted Jan 22, 2017
We found a number items of concern. Old soap was not cleaned out of the tub and the shower curtain would not close. The shower was minimal and the mechanism did not adjust well. The bathroom sink did not have a stopper. The room curtin rod was broken. General cleanliness was in question.
4 out of 5
Recommended
for Everyone
by A verified traveler from q

Nice and affordable

Posted Jan 16, 2017
Easy check in and check out. Everything was perfect for my visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 28, 2016
Great hotel to stay at on the way to Florida. Free breakfast was great.
3 out of 5
by A verified traveler from MI

Location was good

Posted Dec 23, 2016
The front desk was not friendly at all. If the job is that bad then don't be in the field of working with the public because it shows
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Courteous staff

Posted Dec 2, 2016
Free shuttle to convention center and airport 24/7! Convenient location.
3 out of 5
Recommended
for Everyone
by A verified traveler from tn

Posted Nov 24, 2016 on Orbitz
Nice room. Needs updating. Bed was not very comfortable.
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Great
3 out of 5
by A verified traveler

So so place to stay

Posted Nov 20, 2016 on Hotels
For the amount paid, I expected the property to be of a little higher standard. I actually felt a little grimey walking into it.