Communication with Ethan was easy and timely. Although the house seemed older, the appliances, decor, and furniture were updated and very nice. The beds were large enough to accommodate 2 people very easily (which was important in our situation and other house's beds were not big enough to comfortably sleep 2 people). As other reviewers mentioned, the immediate neighborhood seemed a little rough but we never felt unsafe. Overall, our stay was good, Ethan was very accommodating and had good communication.