Ratings based on 3,526 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to freeway and medical facilities

Posted Dec 14, 2017
I have stayed here several times. Rooms are clean and staff is pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama now

Nice pet friendly place Fresh and clean

Posted Dec 14, 2017
Friendly staff good breakfast safe place . Clean room just remodeled internet worked good coffee in the lobby cart for luggage 😀
3 out of 5
by A verified traveler

Posted Dec 14, 2017
Hotel staff at check in was rude. She didnt try to sell the place nor did she take any interest in where I was visiting from. Had she asked, she might have been able to recommend places to eat at or visit. After she answered my first question snidely, I didn’t feel comfortable speaking to her further. Customer service doesn’t end after booking.
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati

overnight stay

Posted Dec 11, 2017
Pros: The staff and price
Cons: our area had some kind of construction and the one and only elevator was far across the hotel.
Location: 10 minutes to our venue was great,Ruth Chris steak house nearby is excellent
we travel extensively for a competitive cheer and dance program.Found this hotel on expedia,was pleased with the price and accommodating staff.They worked with us around performance times and were very helpful.
Comment from Hotel Management
Dec 13, 2017 by Reine, Hotel Management
Thanks so much for taking the time to leave us a review! We are so happy you enjoyed your stay. That gives us something to cheer about! We are in the process of renovating are guest rooms. We can’t wait to share the finished product! We do have the one elevator, with only two floors and three entrances that helps. We are always glad to help with luggage to the room. We hope to see you back again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Convenient, clean, and reasonable. Stay here often. Always a good experience.
Comment from Hotel Management
Dec 3, 2017 by Albury , Hotel Management
Thank you for taking the time to review our hotel, we are excited to hear that you had a good stay! We hope to see you again in the near future for another stay.
3 out of 5
by A verified traveler from Nashville, TN

Close to midtown

Posted Dec 1, 2017
Pros: Location and the employees at the front desk!
Cons: Cleanliness of room.
Location: Close to casino and church hill Downs! Close to the city of louisville.
Good location. Bathroom was very small and not very comfortable, room was a little dirty.
Comment from Hotel Management
Dec 2, 2017 by Reine , Hotel Management
Mark, thanks for taking the time to share your feedback with us. Sorry that you were t happy with your room. We take all feedback as a way for us to improve. We are so excited to share that we are in the process of renovation are guest rooms and they are beautiful. We hope you will come back and see us. Thanks for being our guest!
2 out of 5
by A verified traveler from ohio

Dirty and old

Posted Nov 27, 2017
Found previous occupants hair in shower and their Cheetos on the floor. Bathroom in need of repair. Expedia description said their rate was half off of 165.00 per night. I hardly doubt that this room would sell to ANYONE for that price. 88.00 was too much for a room in need of updating. Room 154.
Comment from Hotel Management
Dec 2, 2017 by Reine , Hotel Management
Sharon, thanks for sharing your experience with us. Your room 154 just went off this week in the next set of rooms we are remodeling! We started a full room renovation November 1st and the rooms are beautiful. We hope you will come back and see us and see the changes.
3 out of 5
Recommended
for Everyone
by A verified traveler from green bay

Business stay

Posted Nov 22, 2017
This is an average motel. This night seemed really noisy. Kids running through the halls most of the night. Not the staffs fault. Bad parenting. Ok for price.
Comment from Hotel Management
Nov 24, 2017 by Reine, Hotel Management
Lonnie, thanks for sharing your experience with us and for being our guest. We are sorry to hear about the noise issue. We try very hard to monitor any noise issues. We hope to see you again in the near future. We have started a full renovation and we are so excited to share the finished product,
4 out of 5
Recommended
for Everyone
by A verified traveler from N. C.

Nice hotel

Posted Nov 21, 2017
Pros: Clean and friendly staff.
Location: Near family home.
Front desk and cleaning staff helpful And very friendly.
Comment from Hotel Management
Nov 21, 2017 by Albury, Hotel Management
Thank you Deb for taking the time to review our hotel. We are excited to hear that you enjoyed your stay. We hope you come back and stay with us again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Rooms seemed clean enough just dated. Some mildew in shower.
Comment from Hotel Management
Nov 21, 2017 by Albury , Hotel Management
We are sorry that you were unhappy with your stay. We are excited to share that we have already began renovations in our guest rooms. These include a new modern look and mini fridges in each room! We hope you give us another try down the road!