Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Photo gallery for Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Primary image
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Studio Suite | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1039 Zorn Avenue, Louisville, KY, 40207

Explore the area

  • Popular LocationLouisville Waterfront Park5 min drive
  • Popular LocationHistoric Frankfort Avenue7 min drive
  • Popular LocationBig Four Bridge8 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)13 min drive

Choose dates to view prices

About this area

Louisville

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel is located in Louisville. Locust Grove Historic Home and Thomas Edison House are cultural highlights, and some of the area's landmarks include Historic Frankfort Avenue and Peterson-Dumesnil House. Looking to enjoy an event or a game while in town? See what's happening at Lynn Family Stadium or KFC Yum Center.

What's nearby

  • Louisville Waterfront Park - 5 min drive
  • Falls of the Ohio State Park - 6 min drive
  • Historic Frankfort Avenue - 7 min drive
  • Big Four Bridge - 8 min drive
  • KFC Yum Center - 8 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 13 min drive

Restaurants

  • Bistro 1860 Wine Bar - 4 min drive
  • Blue Dog Bakery & Cafe - 4 min drive
  • Sergio’s World Beers - 4 min drive
  • The Silver Dollar - 5 min drive
  • Porcini - 5 min drive

About this property

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Hotel in Louisville with 24-hour front desk and indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in, and express check-out are onsite. Weekly housekeeping is available.
Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel offers 97 air-conditioned accommodations with MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate dining areas. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 5 years old are not allowed in the swimming pool.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Indoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 80 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 5 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Louisville Northeast
Candlewood Suites Louisville NE Downtown Area

Frequently asked questions

Does Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel on Aug 29, 2022 start from $97.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel?

Check-in is from 3:00 PM - 2:00 AM.

What time is check-out at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel located?

Situated in Louisville, this hotel is within 1 mi (2 km) of Ohio River and Louisville Champions Park. Historic Frankfort Avenue and Peterson-Dumesnil House are also within 3 mi (5 km).

Can I cancel my reservation for free at Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 58 out of 84 reviews
5 - Excellent 69%
Rating 4 - Good. 17 out of 84 reviews
4 - Good 20%
Rating 3 - Okay. 5 out of 84 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 84 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 84 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Courteous and helpful. The staff was everything you want in customer service. Nice room, quiet area.
Stayed 3 nights in May 2022

3/5 Okay

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service
A full kitchen was great. The customer service during an internet outage was what needed improvement.
Stayed 3 nights in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for overnight ! Clean and safe.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Apr 2022

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy floor ceiling
Sound travels through ceilings floors. We had a heavy walker above us that kept off hours. Started walking back and forth noisily around 10 pm and then again at 430 AM. Every night we were there. Trouble falling asleep then woke us up in middle of night. The rooms are like being in a big bass drum. Other than that, nice place. So to floor or quiet upstairs would have been great.
Stayed 3 nights in Mar 2022

1/5 Terrible

Stayed 1 night in Mar 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice room, clean, building clean, I just didn’t like the run down sketchy neighbor buildings. Also there’s no sign by the road for this hotel so I drove past it the first time.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and room was great and spacious. Pool was closed for repairs or something.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable experience
Nice clean hotel. Both the day and night desk clerks were extremely polite and helpful. Found it odd that there were no ice buckets or breakfast but, overall we would stay again.
Stayed 1 night in Feb 2022