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Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Photo gallery for Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Featured Image
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

2.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
1039 Zorn Avenue, Louisville, KY, 40207

Explore the area

  • Popular LocationChurchill Downs11 min drive
  • Popular LocationKentucky Derby12 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)13 min drive
  • Popular LocationCharlestown State Park25 min drive

Choose dates to view prices

About this area

Louisville

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel is located in Louisville. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and some of the area's popular attractions include Muhammad Ali Center and Kentucky Kingdom. Louisville Zoo and Louisville Mega Cavern are not to be missed.

What's nearby

  • Historic Frankfort Avenue - 5 min drive
  • Big Four Bridge - 7 min drive
  • Churchill Downs - 11 min drive
  • Kentucky Derby - 12 min drive
  • Charlestown State Park - 25 min drive

Getting around

  • Louisville International Airport (SDF) - 13 min drive

Restaurants

  • River House Restaurant & Raw Bar — 8 min walk
  • Blue Dog Bakery & Cafe — 4 min drive
  • North End Cafe — 5 min drive
  • The Silver Dollar — 5 min drive
  • Porcini — 5 min drive

About this property

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Hotel in Louisville with indoor pool and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in, and express check-out are onsite. All 97 individually decorated rooms provide free WiFi, free wired Internet, and MP3 docks. Guests will appreciate conveniences like dining areas and coffee makers, while flat-screen TVs with cable channels and DVD players provide a bit of entertainment. Weekly housekeeping is available.
Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel offers 97 air-conditioned accommodations with MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate dining areas. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 5 years old are not allowed in the swimming pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Indoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Dining room

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 5 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Louisville Northeast
Candlewood Suites Louisville NE Downtown Area

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 30 out of 38 reviews
5 - Excellent 79%
Rating 4 - Good. 7 out of 38 reviews
4 - Good 18%
Rating 3 - Okay. 0 out of 38 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 38 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 38 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to highway but not loud
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice new and easy to get to. Rooms were nice and clean with stove, microwave and large refrigerator if you want to cook. I guess that’s why they only offer coffee and not even a bagel or donut in the morning.🙁 If you don’t have a dog and don’t want to hear the barking, stay off the 1st floor. We were on the 1st floor the first night and then asked to be moved because someone with little dogs checked in next to us. They were very accommodating and moved us to the end of the hall on the top floor 😀 My only other complaint is they don’t clean or even change out/bring clean towels unless you are there 7 days. We asked for more towels and we’re given clean towels so that’s ok. Some will find this echo friendly, I find it a way to cut costs. We paid enough to get good service along with a good room. Just passing along info like I want when looking for a place to stay.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, dog friendly w/ a yard, easy & convenient parking. I was there in town to do a triathlon and they allowed me to do a late check out so I could shower before leaving town. Wished they had an outdoor pool and/or hot tub.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet air conditioner. very clean, and felt safe with access after 11pm with a card. large room, with comfortable bed. refrigerator, microwave, and dish washer all present. liked the door key with swipe access into room.
Stayed 2 nights in Jun 2021