Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Overrated

Posted Jun 27, 2016
Won't stay again ever. Not good. Uncomfortable and lousy.
Comment from Hotel Management
Jun 30, 2016 by Sam, Hotel Management
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. This is definitely not a common occurrence. We do hope you give us another chance as we will definitely improve our services.
5 out of 5
by Candi

Posted Apr 21, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Sam, Hotel Management
Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home!
2 out of 5
by A verified traveler from Grand Rapids, MI

Not as good as other 3 star hotels

Posted Apr 20, 2016
Pros: People were friendly.
Cons: There was very little light in the room. They need to add more lamps or fix the window.
Location: We walked to the Cracker Barrel Restaurant for dinner and a gas station was nearby.
This hotel was a bit of a disappointment. The room was so small that there wasn't an extra chair in it. The only chair to sit in was the one at the desk. The room itself was rather small compared to other rooms in this same brand of hotel.
Comment from Hotel Management
Apr 24, 2016 by Sam P., Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room size and light issue that didn't meet your expectations. This critical feedback will be used in to make it better for all our future guests. Thank you and look forward to seeing you soon.
4 out of 5
by A verified traveler

Baseball Trip

Posted Apr 20, 2016 on Hotels
We enjoyed our stay in the Comfort Inn. The only issue we had was the room was smaller than we had anticipated. It was very clean.
Comment from Hotel Management
Jun 25, 2016 by Sam, Hotel Management
Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home!
4 out of 5
by A verified traveler from orange beach al

Posted Apr 3, 2016
Hotel was nice. Breakfast had a nice selection. Would stop here again.
Comment from Hotel Management
Apr 5, 2016 by Sam(GM), Hotel Management
Thank you for the nice response as we value all of them that come our way. We hope to see you again real soon at our Comfort Inn Louisville South.
4 out of 5
by A verified traveler

Perfect overnight stop

Posted Mar 29, 2016 on Hotels
Great place for a stop over in our trip south. Cozy beds & hot breakfast were a hit with our family. Older but updated, clean & good service. Would stay again.
Comment from Hotel Management
Jun 4, 2016 by Sam, Hotel Management
Thank you for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home!
3 out of 5
by A verified traveler

Great for the price! Excellent staff!

Posted Mar 25, 2016 on Hotels
Extremely friendly and helpful staff. Comfortable bed, clean room, convenient location.
Comment from Hotel Management
May 28, 2016 by Sam, Hotel Management
Thanks for sharing with everyone about some of the awesome amenities that are included in every guests stay when they choose Comfort Inn Louisville South as their home away from home!
3 out of 5
by A verified traveler

Posted Mar 23, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Sam, Hotel Management
Thank you for staying at our Comfort Inn Louisville South.
4 out of 5
by Daniela

Posted Mar 23, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Sam, Hotel Management
Thank you staying at our Comfort Inn Louisville South.
3 out of 5
by A verified traveler

I've had better

Posted Jan 31, 2016 on Hotels
It wasn't the worst hotel but it also wasn't the best hotel. It's fine for one night (and definitely beats out mayb other motels and hotels) but if you've got a longer stay in mind in the area maybe you should look elsewhere.
Comment from Hotel Management
Apr 9, 2016 by Sam, Hotel Management
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.