outside room was nice breakfast was good pool area was nice.....MY room the shower had dirty streaks down the walls was looking all over for the TV remote and could not find it looked for hours so i called the desk and was told i have to wait till the next day to get a remote SHE WAS RUDE ABOUT IT. so i went out for awhile to relax i usually
sleep to the tv. I came back and the remote was under the sheets it the bed so obviously the sheets were never changed....not happy at all........
Comment from Hotel Management
Feb 16, 2016 by Sharon Bailey, Hotel Management
Please accept my apologies for my staff. I would like to know more information about your room so that may have our maintenance staff look into the bathroom. We will be discussing the staff performances, please understand this is not our normal way to treat guests.I appreciate you taking the time to let me know, I hope you will give us a second chance to prove our excellance.