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Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Photo gallery for Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Primary image
Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

3.5-star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
830 Phillips Lane, Louisville, KY, 40209

Explore the area

  • Popular LocationKentucky Kingdom6 min walk
  • Popular LocationFreedom Hall10 min walk
  • Popular LocationKentucky Exposition Center12 min walk
  • AirportLouisville, KY (SDF-Louisville Intl.)2 min drive

Room options

About this area

Louisville

In the suburbs, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is in Fairgrounds, a neighborhood in Louisville with good airport proximity. Kentucky Kingdom and Louisville Mega Cavern are local attractions and those in the mood for shopping can visit Fourth Street Live! and Jefferson Mall. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hall or Cardinal Stadium.

What's nearby

  • Kentucky Kingdom - 6 min walk
  • Freedom Hall - 10 min walk
  • Kentucky Exposition Center - 12 min walk
  • University of Louisville - 4 min drive
  • Cardinal Stadium - 4 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 2 min drive

About this property

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

3.5-star hotel in the heart of Fairgrounds
Located close to Kentucky Exposition Center, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking, plus extended parking (surcharge)
  • A 24-hour front desk, meeting rooms, and a ballroom
  • An elevator, express check-in, and a porter/bellhop
  • Guest reviews give good marks for the dining options, pool, and helpful staff
Room features
All guestrooms at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (50000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

87% of travelers were happy with check-in
Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 PM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center an IHG Hotel
"Crowne Plaza Louisville Airport Expo Center an IHG Hotel"
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel Hotel

Frequently asked questions

Is Crowne Plaza Louisville Airport Expo Center, an IHG Hotel pet-friendly?

Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel on Oct 9, 2022 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel?

Check-out is at 11 AM.

Does Crowne Plaza Louisville Airport Expo Center, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Louisville Airport Expo Center, an IHG Hotel located?

Located in Fairgrounds, this hotel is within a 15-minute walk of Kentucky Kingdom and Kentucky Exposition Center. Freedom Hall and University of Louisville are also within 2 mi (3 km).

Can I cancel my reservation for free at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Louisville Airport Expo Center, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 412 out of 1000 reviews
5 - Excellent 41%
Rating 4 - Good. 308 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 150 out of 1000 reviews
3 - Okay 15%
Rating 2 - Poor. 81 out of 1000 reviews
2 - Poor 8%
Rating 1 - Terrible. 49 out of 1000 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Todd
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is perfect for me.
Stayed 2 nights in Sep 2022

5/5 Excellent

Mark
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport
Stayed 1 night in Oct 2022

5/5 Excellent

TAMMY
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Crown Plaza and the attached restaurant:bar The Blue Horse were welcoming and inviting. Rooms were clean and the beds were so comfortable. We looked to try to book them again next year for Louder than Life, but they were already sold out before this year’s festival was even over!
Stayed 4 nights in Sep 2022

5/5 Excellent

Nancy, Virginia Beach
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience to Bourbon & Beyond!
Stayed 6 nights in Sep 2022

3/5 Okay

David
Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel is nice. Room was not cleaned very well
Stayed 1 night in Sep 2022

5/5 Excellent

Douglas
Traveled with partner
Liked: Cleanliness, property conditions & facilities
A quiet, clean hotel. A bit older but well maintained. You could not hear any of the planes nearby. If you booked with the breakfast option…make sure to ask at check in for your tickets. They serve in the adjoining restaurant…it was supposed to be a breakfast buffet…but we got a huge cook to order breakfast off the menu. Delightful! The pool had lifeguards and had really short hours…many disappointed families on the holiday weekend with children heartbroken because the pool was closed. We had a really nice stay (no kids)!
Stayed 1 night in Sep 2022

3/5 Okay

Tabatha
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, dirty worn carpet, shower was dirty and mildewed.
Stayed 1 night in Sep 2022

2/5 Poor

Brenda
Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
We stayed here as a stopping point on our way to Gatlinburg Tennessee. We were charge for a suite; however I informed the front desk that our room was not a suite. The next day a manager let me know that we had the room next door. The manager the night was in training and did not understand our request.
Stayed 1 night in Mar 2022

5/5 Excellent

Daymond
Traveled with partner
Liked: Cleanliness, staff & service
Pool wasn’t open!
Stayed 1 night in Aug 2022

4/5 Good

Debbie
Traveled with family
Liked: Cleanliness, staff & service, amenities
Super friendly staff!! No fridge in room is a let down!
Stayed 2 nights in Aug 2022