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Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

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Featured Image
Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
830 Phillips Lane, Louisville, KY, 40209

Explore the area

  • Popular LocationKentucky Kingdom5 min walk
  • Popular LocationKentucky Exposition Center12 min walk
  • AirportLouisville, KY (SDF-Louisville Intl.)2 min drive
  • Popular LocationWaverly Hills Sanatorium22 min drive

Choose dates to view prices

About this area

Louisville

In the suburbs, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is in an area with good airport proximity. Kentucky Kingdom and Kentucky Derby Museum are local attractions and those in the mood for shopping can visit Fourth Street Live! and Jefferson Mall. Looking to enjoy an event or a game while in town? See what's happening at Freedom Hall or Cardinal Stadium.
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Map

What's nearby

  • Kentucky Kingdom - 5 min walk
  • Freedom Hall - 10 min walk
  • Kentucky Exposition Center - 12 min walk
  • Cardinal Stadium - 4 min drive
  • Waverly Hills Sanatorium - 22 min drive

Getting around

  • Louisville International Airport (SDF) - 2 min drive

Restaurants

  • Hometown Pizza — 3 min drive
  • Cardinal Hall of Fame Cafe — 3 min drive
  • Arby's — 3 min drive
  • Cracker Barrel — 4 min drive
  • Denny's — 4 min drive

About this property

Crowne Plaza Louisville Airport Expo Center, an IHG Hotel

Suburban hotel with free airport shuttle and restaurant
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 588 rooms offer free WiFi, MP3 docks, and flat-screen TVs with satellite channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (50000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per day
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 5:00 PM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 389 out of 964 reviews
5 - Excellent 40%
Rating 4 - Good. 330 out of 964 reviews
4 - Good 34%
Rating 3 - Okay. 126 out of 964 reviews
3 - Okay 13%
Rating 2 - Poor. 77 out of 964 reviews
2 - Poor 8%
Rating 1 - Terrible. 42 out of 964 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Hotel staff was very nice. Breakfast buffet was really good. Tv was going out though had a green line down the screen but other than that very nice stay
Stayed 1 night in Oct 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being so close to everything on Louisvile
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size rooms
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. The room was clean with super comfortable beds. The breakfast was great.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great!!!
Stayed 1 night in Oct 2021