Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK NY

Posted Jan 13, 2016
Pros: A LOT REAL NICE
Cons: NOTHING
GREAT HOTEL ALL THE STAFF WAS SUPER NICE, ROOM GREAT AND VERY CLEAN THANK YOU.
2 out of 5
by A verified traveler from loiusville kentucky

Bad area, wouldn't go back

Posted Nov 30, 2015
Went down for breakfast and there was none left. What they did have was terrible. Comforter on bed was dirty.
Comment from Hotel Management
Dec 7, 2015 by Mary Pat Hartmann, Hotel Management
Dear Valued Guest, I sincerely regret that you were not pleased with your stay at the Fairfield Inn. Our goal is to provide every guest with friendly service and a clean room and apologize that we did not deliver such to you. I have shared your comments with our team so that we can provide a better experience for our guests in the future. I hope we have the opportunity to regain your trust should you return to Louisville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to music venue and food

Posted Nov 20, 2015
Nice stay excellent friendly staff. Close to music venues and great food. Right off the exit easy to get to
Comment from Hotel Management
Dec 7, 2015 by Mary Pat Hartmann, Hotel Management
That you for sharing your experience. We look forward to welcoming you back on your next visit to Louisville.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

North America International Livestock Extravaganza

Posted Nov 16, 2015
Great staff, clean room and comfortable beds. The only negative for me was traffic downtown and the small parking lot. I would stay again.
Comment from Hotel Management
Dec 7, 2015 by Mary Pat Hartmann, Hotel Management
Dear Teresa, Thank you for sharing your comments regarding your recent visit to the Fairfield Inn Louisville Downtown. I regret any inconvenience the downtown traffic caused, but thankfully the hotel is located within walking distance to many of Louisville's dining and entertainment venues. We look forward to your return visit.
4 out of 5
Recommended
for Couples
by Julie

Posted Nov 10, 2015 on Hotels
Not enough hot water after one person showered.
Comment from Hotel Management
Dec 8, 2015 by Mary Pat, Hotel Management
Dear Julie, Thank you for sharing your comments on your recent visit to the Fairfield Inn Louisville Downtown. I apologize for any difficulty you experienced with the hot water. We are on a central hot water system, so I assume this was an isolated incident. I hope we have the opportunity to welcome you back on your next visit to Louisville.
5 out of 5
Recommended
for Getaway With Friends
by Matthew

This traveler left a rating score only Posted Oct 30, 2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Kimberly from newburgh

Posted Oct 21, 2015 on Hotels
Nice hotel
5 out of 5
Recommended
for Getaway With Friends
by Gina from Birmingham, Alabama

A Good Choice

Posted Oct 19, 2015 on Hotels
Overall a nice hotel & great front desk staff. Room a bit small, but it was only for one night. Would highly recommend.
4 out of 5
Recommended
for Business Travelers
by twotears

Ironman Weekend

Posted Oct 14, 2015 on Orbitz
Hospitable staff, perfect location for Ironman weekend. With the price I paid, parking should have been included.