Dear Claudia,Thank you so much for the perfect 5/5 rating! We're delighted to hear that you had an exceptional experience at our hotel.Thank you for choosing our hotel and for taking the time to leave such a wonderful rating. We hope to have the pleasure of welcoming you back soon!Best regards,

Dear Onelio,Thank you for taking the time to leave us a 5-star review; we are glad to know that you had an exceptional experience at our hotel.Our team works hard to ensure that every guest feels welcome, comfortable, and well-cared for during their stay. Your perfect rating is a testament to their dedication and commitment to providing outstanding service.Once again, thank you for choosing the Four Points by Sheraton Louisville Airport and for taking the time to share your positive experience. We look forward to the opportunity to welcome you back in the future for another fantastic stay!Best regards,

Dear Steven,Thank you so much for taking the time to leave us a perfect 5-star review! We truly appreciate your kind words and are thrilled you had an exceptional stay at the Four Points by Sheraton Louisville Airport.We strive to provide all our guests with a fantastic experience, and your feedback lets us know we're on the right track.We hope to welcome you back again soon!

Dear Kimberly,Thank you for taking the time to share your review of our hotel. I'm pleased to hear you found our property to be clean, safe, and conveniently located during your recent stay. Providing a comfortable and secure environment in an ideal location is extremely important to us.I appreciate you rating us 4 out of 5 stars. While I'm glad your overall experience was a positive one, we are always striving to deliver an exceptional 5-star experience for every guest. Your feedback helps us identify areas for potential improvement.Thank you again for choosing our hotel. We hope to have the opportunity to host you again soon and provide the full 5-star experience you deserve.

Dear Frank,Thank you so much for the outstanding 5/5 review rating! We're thrilled that you had an exceptional experience with us.Your praise is greatly appreciated by our entire team. It motivates us to continue delivering the highest level of service and hospitality.We look forward to your next visit!

Dear Tina,Thank you so much for taking the time to share your positive experience with us. Your kind words serve as a great motivation for our entire team to continue delivering the best possible hospitality experience to every guest. We truly value your patronage and are thrilled that we could make your stay a memorable one.We look forward to welcoming you back soon for another outstanding visit.Best Regards,

Dear Tina,Thank you so much for your review! We truly appreciate your 5/5 and are thrilled to hear that you had an exceptional experience at our hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it’s heartwarming to know that we succeeded during your stay.We hope to welcome you back soon for another memorable visit. Safe travels!Warm regards

Dear Bradley,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are invaluable to us as we continuously strive to improve our services.We deeply regret that the elevators were out of order during your visit. We understand how frustrating this can be, especially when you’re trying to navigate the property. Rest assured, our maintenance team is working diligently to address this issue promptly.Regarding breakfast, we apologize for the delay caused by having only one staff member. We recognize the importance of efficient service, and we will take steps to ensure better staffing during peak hours moving forward.We apologize for the malfunctioning ice machines. We have already scheduled repairs to rectify this issue and ensure our guests have access to ice at all times.The oversight in delivering clean towels is unacceptable, and we apologize for this oversight. We will reinforce our communication processes to ensure timely delivery of requested amenities.Your concerns about the door lock and outdated bedding are noted. We are committed to enhancing our facilities, and your feedback will guide our renovation efforts.Once again, we apologize for falling short of your expectations. We appreciate your patience and hope you will consider staying with us again in the future. Warm regards,

Dear Wanda,Thank you so much for taking the time to share your experience with us. We're glad to hear that you found the Four Points by Sheraton Louisville Airport to be a great place to stay. Your positive feedback means a lot to us, and we look forward to welcoming you back soon!

Dear Alfred,Thank you so much for the outstanding 5/5 review rating! We're thrilled that you had an exceptional experience with us.Your praise is greatly appreciated by our entire team. It motivates us to continue delivering the highest level of service and hospitality.We look forward to your next visit!

Dear Chris,Thank you so much for taking the time to leave a review and for your perfect 5/5 rating! We truly appreciate your feedback and are delighted that you enjoyed your stay with us. If there’s anything specific you loved about your experience, feel free to share it with us. We’re always striving to make our guests’ stays exceptional, and your positive feedback motivates us to keep doing our best.We hope to welcome you back soon for another wonderful stay at our hotel!Warm regards,

Ami,Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our shuttle service and had a pleasant conversation with our friendly driver. We appreciate your kind words, and we hope to welcome you back to the Four Points by Sheraton Louisville Airport soon.Warm regards

Alberto, I am thrilled to hear that you had a great experience at our hotel. We are grateful for your kind words and appreciate the time you took to share your feedback with us. I will make sure to pass on your compliments to our front desk staff, restaurant staff, and especially Beidy the bartender. We are proud to have them on our team and we are glad that they were able to make your stay memorable. Thank you again for choosing our hotel and we hope to see you soon!

Dear Meng, thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Thank you for choosing our hotel and we hope to have the opportunity to serve you better in the future.

Dear Beth, thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We would like to apologize for the inconvenience caused by the lack of continental breakfast and the dark room. We will take your feedback into consideration as we continue to improve our services. We are glad to hear that you enjoyed our shuttle service. We hope to have the opportunity to serve you better in the future. Thank you again for choosing our hotel.

Dear Jacob, thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Thank you for choosing our hotel and we hope to have the opportunity to serve you better in the future.

Dear Robert,Thank you for choosing our hotel for your stay before your Disney trip! We’re thrilled to hear that you had a fantastic experience. Our complimentary week-long parking and efficient airport shuttle are designed to make travel seamless for our guests.And yes, our HUGE rooms are a favorite among travelers. We appreciate your recommendation and look forward to welcoming you back whenever your travels bring you to Louisville.Safe travels, and thank you for your glowing review!Warm regards,

Nathan, We are thrilled to hear that you had an excellent experience at our hotel and enjoyed our breakfast, complimentary drinks, and airport shuttle service! Thank you for sharing your feedback with us. We are sorry to hear that the carpet in your room caused you discomfort due to your allergies. We will take your feedback into consideration as we continue to improve our services. We hope to have the opportunity to serve you again in the future. Thank you again for choosing the Four Points by Sheraton Louisville Airport!

Kevin, Thank you for taking the time to leave a review. We appreciate your feedback and are thrilled to hear that you had a great experience at our hotel! We hope to have the opportunity to serve you again in the future. Thank you again for choosing the Four Points by Sheraton Louisville Airport!

Dear Haley,Thank you for choosing our hotel and taking the time to leave a review. We appreciate your feedback and are glad to know that you had a positive experience during your stay.We value your input and look forward to hosting you again in the future.Warm regards,