Older Hampton Inn
Posted Aug 10, 2016
I love Hampton Inn and Suites and do my best to use the hotel chain whenever I travel. There were great reviews for this hotel and I figured it would live up to the hype. However, it did not. It is an older hotel, the elevator was dirty, the halls were hot, and the bathroom was old. There were some positives. The breakfast and staff were great. However, it did not make up for the mediocre room. Also, why charge for parking when you just have a run of the mill parking lot out in the open? Even in downtown, that is a rip-off! If you are going to charge more because you are located in downtown, just add that to your nightly rate. Do not nickle and dime people for self parking like I should be grateful you allow me to park by the hotel I am staying at. I was charged $6 a night to park out in the open. Ridiculous.
Comment from Hotel Management
Aug 18, 2016 by Bob, Hotel Management
Thank you for staying with us recently. I'm sorry that you were disappointed with our hotel and that we didn't meet your expectations. Although we are an older hotel, we have renovated the entire property in the last 4-5 years. I will take your feedback and share it with our staff in our efforts to improve on the areas where we fell short with you. Thank you again for your input.