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Reviews of Hampton Inn Louisville - Northeast

2.5 out of 5
Hampton Inn Louisville - Northeast
4100 Hampton Lake Way, Louisville, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 522 reviews" "
Rating 8 - Good. 131 out of 522 reviews" "
Rating 6 - Okay. 37 out of 522 reviews" "
Rating 4 - Poor. 22 out of 522 reviews" "
Rating 2 - Terrible. 15 out of 522 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were awesome and the food was hot and delicious
Stayed 3 nights in Mar 2024

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shannon on Mar 7, 2024
I apologize for you experience you had at our property. Could you please let me know what occurred during your stay?

10/10 Excellent

Kenneth

Stayed 2 nights in Feb 2024

8/10 Good

amber

Stayed 1 night in Feb 2024

10/10 Excellent

Hyun Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Shannon on Feb 26, 2024
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shannon on Feb 26, 2024
We appreciate your feedback! Thank you for staying with us!

8/10 Good

FRANCISCO

Response from Shannon on Feb 26, 2024
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Viengphouthanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was clean. There was some interstate noise due to vehicles running over rumble strips, but nothing obnoxious. Had a great slumber and love the bathroom lighting.
Stayed 1 night in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find in the dark. Nice hotel once you do.
Stayed 1 night in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Evelyn

Stayed 1 night in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean & nice!! The beds were so comfortable!! We slept great. I loved the big bathroom with a huge shower & that the shampoo/ body wash was attached to the walls & were provided! The breakfast was amazing! Delicious waffles, omelets, cereal & was taken care of by many staff members. We really enjoyed staying here & can’t wait to visit again.
Stayed 1 night in Nov 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023
Response from Shannon on Dec 27, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Top shelf!
Excellent location, easy access on our trip. Enjoyable site, with the lake. Suburb establishment, well thought out, well managed, well staffed. Top shelf-we will be back on next trip in area.
Stayed 1 night in Oct 2023

8/10 Good

Jack

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shannon on Oct 12, 2023
We appreciate your response! Thank you for staying with us!

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are passing through. Clean rooms, everything working, friendly staff.
Stayed 1 night in Oct 2023
Response from Shannon on Oct 9, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, great breakfast for non vegans. I wish the Hampton Inn would provide a vegan option such as oatmilk and coconut plain yoghurt. The bed was so comfortable and the bathroom is a nice size
Stayed 1 night in Oct 2023
Response from Shannon on Oct 9, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shannon on Oct 9, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!! Booked at the last minute for LTL festival due to ratings where I had booked at another facility. So glad I did, The Hampton was clean, room was very spacious and cozy, staff was friendly. All around a great stay. Thank you!
Stayed 1 night in Sep 2023
Response from Shannon on Sep 29, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Kent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, excellent room, very clean and quiet. Best hotel experience for me in years.
Stayed 2 nights in Sep 2023
Response from Shannon on Sep 24, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Rhoda

Stayed 3 nights in Sep 2023
Response from Shannon on Sep 20, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 1 night in Sep 2023
Response from Shannon on Sep 20, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely satisfied with this hotel…room was very clean and clean. Staff was very friendly and courteous. Hot breakfast was a plus and food was great. Highly recommended and will definitely stay here again.
Stayed 1 night in Sep 2023
Response from Shannon on Sep 13, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Bridget

Stayed 1 night in Sep 2023
Response from Shannon on Sep 24, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Joyce

Stayed 1 night in Aug 2023
Response from Shannon on Sep 20, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Raffi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool: a unique amenity which helps on hot days. The A/C in my room appeared to be struggling. It was at 71° on the day I arrived, but kept climbing during my 4 day stay and no matter what I did with the thermostat would not adjust. Granted, those were hot days, yet...
Stayed 4 nights in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

eileen

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, organized, comfortable, convenient location, attractive building and property.
Stayed 1 night in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Hani, Brookings

Traveled with family
Liked: Cleanliness, staff & service
I have mentioned this before, and I did hear this from other guests. The breakfast serving area is very tight. Guests are crowding each other in that area and this is making the experience uncomfortable. Besides the need to introduce other options for the breakfast menu.
Stayed 3 nights in Aug 2023
Response from Shannon on Aug 17, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Brian

Stayed 1 night in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Victoria

Stayed 2 nights in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Henrietta

Stayed 2 nights in Aug 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Shannon on Aug 17, 2023
We appreciate your feedback! Thank you for staying with us!

2/10 Terrible

walton

Stayed 1 night in Jul 2023
Response from Shannon on Sep 8, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was noisy due to freeway.
Stayed 1 night in Jul 2023
Response from . on Jul 31, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Pamela

Traveled with family
Had a great stay, staff was courteous and helpful. Great breakfast and outside area.
Stayed 4 nights in Jul 2023
Response from Shannon on Jul 31, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

juanita

Traveled with family
Safe, clean, & friendly staff.
Stayed 1 night in Jul 2023
Response from Shannon on Jul 26, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

James, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Shannon on Jul 14, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Mitchell

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. No towels present for the Pool.
Stayed 1 night in Jun 2023
Response from Shannon on Jul 11, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought this was a grest property! I really liked the outdoor areas, tables, pool, swings, and fireplace were very welcoming and comfortable. The rooms were spacious, clean, and comfortable. Check-in process was quick and easy. Also the staff was friendly and helpful.
Stayed 1 night in Jul 2023
Response from Shannon on Jul 3, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Casey

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. So kind and helpful. Really made sure we had a great experience!
Stayed 3 nights in Jun 2023
Response from Shannon on Jul 3, 2023
We appreciate your feedback! Thank you for staying with us!

4/10 Poor

Anna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Starting with elevator- long hair smothered all over the mirror. Room itself - shower had long black hair inside Both beds had clumps of hair under the blankets! So gross!
Stayed 1 night in Jun 2023

10/10 Excellent

Billie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Everything was updated on technology as well as everything else. I will stay again.
Stayed 1 night in Jun 2023
Response from Shannon on Jun 28, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Served us perfectly!
Stayed 2 nights in Jun 2023
Response from Shannon on Jun 16, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great hotel. Sad the pool was shutdown because of low chlorine.. But it was fabulous regardless. Quiet..
Stayed 1 night in Jun 2023
Response from Shannon on Jun 7, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Very enjoyable stay!!!
Stayed 3 nights in Jun 2023
Response from Shannon on Jun 5, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hampton
Excellent service, easy in, easy out, great pool, breakfast is out standing…. Beds very comfortable…. Beautiful outside, fire put, pool, tables, pond you can walk around for a nice walk….?can’t wait to stay there again… I would highly recommend!
Stayed 3 nights in May 2023
Response from Shannon on Jun 5, 2023
We appreciate your feedback! Thank you for staying with us!

8/10 Good

Hani, Brookings

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like this place. But they have to expand the Breakfast area and add more food optjons t similar to those offered in other Hampton Inns. Breakfast counters get crowded with only 4 or 5 people in that area!.
Stayed 2 nights in May 2023
Response from Shannon on Jun 1, 2023
We appreciate your feedback! Thank you for staying with us!