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Holiday Inn Express Louisville Northeast, an IHG Hotel

Photo gallery for Holiday Inn Express Louisville Northeast, an IHG Hotel

Featured Image
Indoor pool
Room Amenity
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express Louisville Northeast, an IHG Hotel

Holiday Inn Express Louisville Northeast, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
3711 Chamberlain Ln, Louisville, KY, 40241

Explore the area

  • Popular LocationLouisville Waterfront Park17 min drive
  • Popular LocationFourth Street Live!17 min drive
  • Popular LocationLouisville Slugger Museum18 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)22 min drive

Choose dates to view prices

About this area

Louisville

Located in Louisville, Holiday Inn Express Louisville Northeast, an IHG Hotel is near the airport and near theme parks. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and travelers looking to shop may want to visit Fourth Street Live! and Springhurst Towne Center Shopping Center. Louisville Mega Cavern and Louisville Zoo are also worth visiting.

What's nearby

  • E.P. Tom Sawyer State Park - 4 min drive
  • Springhurst Towne Center Shopping Center - 5 min drive
  • Louisville Waterfront Park - 17 min drive
  • Fourth Street Live! - 17 min drive
  • Louisville Slugger Museum - 18 min drive

Getting around

  • Louisville International Airport (SDF) - 22 min drive

Restaurants

  • Fiesta Time — 2 min walk
  • World of Beer — 4 min drive
  • LongHorn Steakhouse — 4 min drive
  • La Cocina De Mama — 4 min drive
  • Goose Creek Diner — 4 min drive

About this property

Holiday Inn Express Louisville Northeast, an IHG Hotel

Hotel in Louisville with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. All 81 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Louisville Northeast, an IHG Hotel offers 81 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (480 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Service fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Louisville Northeast
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville i-265 East Hotel Louisville
Holiday Inn Louisville
Louisville Holiday Inn
Holiday Inn Express Louisville Northeast Hotel
Holiday Inn Express Louisville Northeast
Holiday Inn Express Louisville Northeast, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 190 out of 347 reviews
5 - Excellent 55%
Rating 4 - Good. 102 out of 347 reviews
4 - Good 29%
Rating 3 - Okay. 25 out of 347 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 347 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 347 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Expected a clean hotel considering the positive reviews. Checked in and immediately had to get another room due to the mattress topper being disgusting. Staff did upgrade us to a bigger room at no charge. Water damage history apparent in the new room by musty smell and tile coming up in the bathroom.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, modern and great breakfast options!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the swimming pool. All the worker's were so nice and kind will be back.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was overwhelmed. No ever answered calls to the front desk, came and cleaned our room And only gave you clean towels if you were able to hunt down a staff member.
Stayed 2 nights in Jul 2021