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Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Photo gallery for Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Property amenity
Indoor pool
Point of interest
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast and dinner served, American cuisine

Overview of Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222

Explore the area

  • Popular LocationOxmoor Center5 min drive
  • Popular LocationE.P. Tom Sawyer State Park7 min drive
  • Popular LocationMall St. Matthews8 min drive
  • AirportLouisville, KY (SDF-Louisville Intl.)15 min drive

Room options

About this area

Louisville

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel is located in Jeffersontown, a neighborhood in Louisville, and is in the suburbs. Oxmoor Center and Mall St. Matthews are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Louisville Zoo and Kentucky Kingdom. Looking to enjoy an event or a game? See what's going on at Freedom Hall or KFC Yum Center. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.
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Map

What's nearby

  • Oxmoor Center - 5 min drive
  • E.P. Tom Sawyer State Park - 7 min drive
  • Mall St. Matthews - 8 min drive
  • Springhurst Towne Center Shopping Center - 10 min drive
  • Louisville Mega Cavern - 13 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

Restaurants

  • McDonald's - 9 min walk
  • Raising Cane's Chicken Fingers - 18 min walk
  • IHOP - 2 min walk
  • Olive Garden - 6 min walk
  • Moe's Southwest Grill - 20 min walk

About this property

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

3-star hotel located in Jeffersontown
Located close to Oxmoor Center and Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne, an IHG Hotel provides free breakfast, dry cleaning/laundry services, and a gym. The onsite restaurant, Winners Circle Restaurant, features American cuisine. In addition to a business center and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, free newspapers, and a porter/bellhop
  • Meeting rooms, luggage storage, and coffee/tea in the lobby
  • Guest reviews say great things about the quiet location
Room features
All 187 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 11,497 square feet of conference space
  • 12 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

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Hotel
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Washer and dryer
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Pool
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Business friendly
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3 star
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Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne, An Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Louisville East - Hurstbourne, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel on Apr 9, 2023 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Louisville East - Hurstbourne, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Louisville East - Hurstbourne, an IHG Hotel located?

Located in Jeffersontown, this hotel is 3.1 mi (5 km) from Oxmoor Center and within 9 mi (15 km) of Mall St. Matthews and Louisville Zoo. Louisville Mega Cavern and Freedom Hall are also within 12 mi (20 km).

Can I cancel my reservation for free at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Louisville East - Hurstbourne, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Louisville East - Hurstbourne, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Reviews

Holiday Inn Louisville East - Hurstbourne, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 167 out of 470 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 162 out of 470 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 75 out of 470 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 39 out of 470 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 27 out of 470 reviews" "
" "2 - Terrible 6%

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey, Crofton

Business traveler
Liked: Cleanliness, staff & service
Although the room was nice, the property as a whole is not at all what it once was in its glory days. I think with the right investment, it could once again be an exceptional property.
Stayed 2 nights in Mar 2023

10/10 Excellent

john

Traveled with pets
Liked: Cleanliness, staff & service
A tad dated but making renovations. The real charm was with the wonderful and friendly staff. Could not have asked for more. Would stay here again in a heart beat.
Stayed 3 nights in Mar 2023

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
The property looks as if it will be nice once they get done renovating. But the double beds, instead of queens.. and tbe
Stayed 1 night in Mar 2023

10/10 Excellent

Carlin

Stayed 1 night in Feb 2023

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Alyssa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not the cleanest but not horrible for the price. They wouldn’t let us into breakfast without a ticket and when we went to the front desk to ask for one, they said it would cost an additional $7 per person even though it was listed as breakfast included in the stay (not only on Expedia but also on their website). Staff member argued that it’s never free and she didn’t know why it said that and made me show her proof before she would allow us to go to breakfast.

10/10 Excellent

Randy

Stayed 1 night in Jan 2023

10/10 Excellent

Umaid

10/10 Excellent

Kusal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KKeep up the good work.

4/10 Poor

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unclean.
Stayed 1 night in Nov 2022

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
3
Address
1325 South Hurstbourne Parkway, Louisville, KY
Location
Louisville