Ruslan, thank you for sharing your experience. It's regrettable to hear about the odor issue in your room and the misconception about the breakfast package. For any discomfort caused, we sincerely apologize. We'll certainly take this feedback into account as we continuously strive to enhance our guest experience. We hope for another chance to serve you better in the future.

Sherrie, thank you for sharing your positive experience at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. We're thrilled to hear that our team members, especially at the front desk and bar, contributed to your warm and welcoming stay. We're looking forward to your next visit.

Toyia, thank you for choosing Holiday Inn Louisville East - Hurstbourne, an IHG Hotel, and for the top score rating. We're delighted that your stay was enjoyable, and we look forward to welcoming you back in the future.

Katie, thank you for sharing your experience at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. We're delighted to hear that our team members played a significant role in making your stay special. We look forward to welcoming you back soon.

We appreciate the feedback, Keely.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Danika, thank you for sharing your feedback. We value your comments and we're pleased to hear that your check-in was efficient. However, it's disappointing to hear that the information provided upon arrival was not as thorough as expected. Our team members strive to ensure all guests are well-informed during the check-in process. Your comments will be reviewed with them to address any areas for improvement. We appreciate you choosing the Holiday Inn Louisville East - Hurstbourne for your stay and hope you entrust us with your future visits.

Tonus, we appreciate your feedback and your concern regarding the entrance to the Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. Traffic conditions can indeed be challenging, and we definitely understand how crucial it is to feel safe while on the roads. Rest assured, your comments have been noted and forwarded to the concerned team for review. We hope to see you again soon for a more seamless experience.

DeAira, thank you for choosing the Holiday Inn Louisville East - Hurstbourne for your stay. It's fantastic to learn that you had a top-notch experience. We earnestly appreciate the five-star rating on Expedia and eagerly await another chance to provide you with our finest hospitality.

Taja, we see that your experience didn't meet your expectations and we sincerely apologize for any inconvenience. We would greatly appreciate additional feedback, allowing us to address and rectify any areas of concern. We hope for another chance to provide an improved experience.

Tiffany, it's wonderful to hear you found your room at Holiday Inn Louisville East - Hurstbourne comfortable and appreciated the friendliness of our front desk team members. We understand the timing of breakfast was not ideal for your early start, which is something important for us to consider. We appreciate your feedback and hope to welcome you back at a more suitable time for all our services.

Debra, it's delightful to hear that you enjoyed your stay at the Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. We're so pleased our newly remodeled property and the comfortable beds added to your experience. While the hot tub was being improved during your visit, we hope it provides an additional amenity for you to enjoy in the future. Our location near many restaurants and our morning buffet are indeed benefits we are glad you appreciated. Thank you for choosing us, and we can't wait to welcome you back on your next visit to the area.

Kim, thank you for your straightforward review. We're thrilled to hear you've had a positive experience at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. We look forward to welcoming you back on your next visit.

Christy, we're thrilled that your stay at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel, met your expectations and resulted in a positive review. Our team members thank you for your rating and look forward to welcoming you back in the future!

Walter, thank you for your feedback. It's appreciated to know you found our rooms to be clean. We understand your concern about the availability of power outlets. Your feedback is vital as we continually look for ways to enhance the comfort and convenience of our guests' stay. It's our hope to have another opportunity to better serve you in the future.

We're disheartened to read about your experience. Incidents like these are highly unusual, and we are disappointed to hear about the concerns you shared regarding your privacy. Ensuring guest comfort and security is paramount to us. Furthermore, we understand how important uninterrupted sleep is and take into account your feedback about the noise near your room. We're committed to enhancing our guest experience and hope that you would consider giving us another opportunity to serve you better. Rest assured that these issues will be brought to our team members' attention for swift rectification.

Charles, we acknowledge your feedback and regret that your visit coincided with renovations. Rest assured, we maintain our commitment to providing comfort and convenience during these periods of transformation. We would appreciate another opportunity to provide you with a more pleasing experience in the future.

Thanks for the 4/5 rating, Patti!We're thrilled you enjoyed your time at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

Robert, it's splendid to hear that you found comfort and convenience during your stay at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. We're also delighted that our prime location and ample parking contributed to a positive experience. We look forward to hosting you again in the future.

Anne, it's lovely to hear you found our team members at Holiday Inn Louisville East - Hurstbourne to be accommodating. We're glad you found your room comfortable. We understand that the ongoing improvement efforts did not go unnoticed and we assure you these are simply aimed at providing an even better stay in the future. We look forward to welcoming you back once it's completed.

Carla, thank you for your wonderful feedback about your stay at Holiday Inn Louisville East - Hurstbourne. It's a joy to hear you found the room to be to your liking and that the beds provided great comfort. We're glad the coffee selection met your taste and that you found the provided toiletries appealing. On a constructive note, our aim is to always provide a warm, welcoming atmosphere, so we appreciate highlighting the interaction with our team members. Your comments assist us in improving and refining our service. We hope to have the opportunity to fully impress you in the future.

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Thank you for staying at Holiday Inn Louisville East. We appreciate your feedback.

Thank you for staying at Holiday Inn Louisville East. We appreciate your feedback.

Thanks for staying at Holiday Inn Louisville East. We appreciate your feedback.

Thank you for staying with us at Holiday Inn Louisville East. We appreciate your feedback.

Thank you for staying with us at Holiday Inn Louisville East. We appreciate your feedback.

Thanks for staying at Holiday Inn Louisville East. We appreciate your feedback.

Thank you for staying at Holiday Inn Louisville East! We appreciate the review.