Ratings based on 797 Verified Reviews

3.1 out of 5
59% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from louisville

Posted Jun 15, 2018
The staff wasn't friendly at all.
3 out of 5
by A verified traveler

updating would be in order

Posted Jun 13, 2018
needs updating staff VERY helpful & nice out-dated bathrooms & carpet
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
We are happy to be helpful. We will solve the issue right away and hope to see you in the future.
4 out of 5
by A verified traveler from Nashville

Posted Jun 11, 2018
Nice hotel very close to attraction !
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you. We are happy you enjoyed your stay.
2 out of 5
by A verified traveler from Louisville

Posted Jun 8, 2018
The picture of the hotel and the actual hotel are not the same. The carpet was dirty and stained in the hallway, stairs and room. The bathroom in our room was not clean and had a faucet that constantly dripped. The shower handle had corrosion around it that made it difficult to turn. It was less than desirable overall.
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
We are sorry to hear this. We are currently remodeling and hope to see you again.
3 out of 5
by A verified traveler

Posted Jun 7, 2018
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2018
Had a great time. Would stay here again. The staff was friendly.
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you, hope to see you in the future.
5 out of 5
by A verified traveler

Posted May 8, 2018
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Clean hotel near airport

Posted May 5, 2018
We’ve stayed before as it is close the the airport, Kentucky State Fairgrounds, University of Louisville football stadium and Churchill Downs horse racing.
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Posted Apr 25, 2018
The beds were clean...but there were literally cookies and Skittles on the floor from the previous people. The coffee pot is in the bathroom so we felt pretty uncomfortable using it, think of the bodily bacteria in that. Location is nice; close to everything, attraction wise.
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you for your feedback. We hope to see you again.
3 out of 5
by A verified traveler from Louisville, KY

Posted Apr 23, 2018
Front desk staff was pleasant. Rooms are very small, outdated and smelled of smoke. They did accommodate my wanting to check out to do smoke smell in room. Hotel needs work
Comment from Hotel Management
Jun 22, 2018 by Hema Patel, Hotel Management
Thank you for your feedback. We hope to see you again.