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Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.3 out of 5 Excellent
988 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationE P Tom Sawyer State Park7 min drive
Popular LocationMall St. Matthews8 min drive
Popular LocationSpringhurst Towne Center Shopping Center8 min drive
AirportLouisville, KY (SDF-Louisville Intl.)16 min drive

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  • Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Standard Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,High Floor)

    4.1/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsRoom, Multiple Beds (2 Double Beds & 1 Sofa Bed,High Floor)
  • Room, 1 King Bed with Sofa bed (High Floor)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub

About this area

Louisville

Located in Louisville, Hyatt Place Louisville East is in a shopping district. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and some of the area's popular attractions include Louisville Mega Cavern and Louisville Zoo. Check out an event or a game at Freedom Hall, and consider making time for Muhammad Ali Center, a top attraction not to be missed.
Visit our Louisville travel guide
View in a map
Popular Location

What's nearby

  • E P Tom Sawyer State Park - 7 min drive
  • Mall St. Matthews - 8 min drive
  • Springhurst Towne Center Shopping Center - 8 min drive
  • Historic Frankfort Avenue - 10 min drive
  • Louisville Mega Cavern - 12 min drive

Getting around

  • AirportLouisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • Mimi's Cafe — 3 min walk
  • Bonefish Grill — 4 min walk
  • Carrabba's Italian Grill — 4 min walk
  • Brick House Tavern + Tap — 6 min walk
  • First Watch — 9 min walk

About this property

Hyatt Place Louisville East

3-star hotel with free area shuttle and restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and self parking. All 121 rooms provide free WiFi and free wired Internet, flat-screen TVs with DVD players, and conveniences like sitting areas and refrigerators. Guests will also find MP3 docks, premium bedding, and coffee makers.
Hyatt Place Louisville East offers 121 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking (surcharge)
  • Free area shuttle up to 3 mi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 11 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space (1222 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • DVD player
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from July to August
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Louisville East and receive a full refund?
Yes, Hyatt Place Louisville East offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Louisville East cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Place Louisville East have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Hyatt Place Louisville East pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies.
How much is parking at Hyatt Place Louisville East?
Self parking is available for a fee.
What time is check-in at Hyatt Place Louisville East?
Check-in is from 3 PM–11:30 PM.
What time is check-out at Hyatt Place Louisville East?
Check-out is at noon.
Where is Hyatt Place Louisville East located?
Situated in a shopping district, this hotel is within 3 mi (5 km) of Hunnington Place Shopping Center, Oxmoor Center, and IceLand Sports Complex. Skyview Park and Mall St. Matthews are also within 6 mi (10 km).
4.3
Excellent
5 - Excellent
534
4 - Good
289
3 - Okay
100
2 - Poor
42
1 - Terrible
23

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Very nice rooms, Check-in was easy and we Are staying for 2 days
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the people who worked there. They made our stay a greatful one. Would definitely come back again.
Stayed 1 night in Sep 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Check-in staff very friendly and professional. Room clean and comfortable. Quiet, off the street location. Scheduled for a three day stay. On return to room at the end of the first day, bed not made, bathroom not straightened or sanitized. I'm told the lack of house keeping is for my health safety. But, the price of the room doesn't reflect this lack of service. Breakfast is HORRIBLE...tiny gummy breakfast rolls. Left after the second night.
Stayed 3 nights in Aug 2020

5/5 Excellent

Bartender
the guy that bartends also check in people and folds laundry was amazing. His conversation and service was top of the line. I really enjoyed his high quality customer service. The rooms were clean and free of bugs. They were also spacious. I loved the comfy beds and never gets cold shower. I would def go back and refer people. That guy deserves a promotion and raise. Thank you for being so pleasant

5/5 Excellent

Traveled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
clean; comfortable and spacious. Nice accommodations for Covid-19
Stayed 1 night in Jul 2020