Posted May 4, 2016
We planned our stay at the Quality Inn in Louisville, East. A few minutes before our flight the manager of the Quality Inn called to say they overbooked the hotel and they would have to transfer us to their sister hotel the Ramada Express. The Ramada Express is a dirty run down roach motel up the street from the Marriott. We didn't arrive in Louisville until 1:30am and had to stay in the Ramada for that evening as Justin Beiber was in town and no other rooms were available. However, we rebooked at the Marriott for the remainder of our stay. It was night and day difference from the way we were treated at the Quality inn and Ramada in every way. The hotel was nice too! Clean rooms, great bar! So relieved to be at the Marriott.