Ratings based on 439 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 19, 2016
Location: Good location to everything
Hotel was great service at the Blu Lounge was not good we never did get our drink order so we left.
Comment from Hotel Management
Aug 22, 2016 by David R. , Hotel Management
Thank you for staying with us at the Marriott Downtown. We have shared your feedback with the BLU leadership team so they can take steps to ensure this was an isolated incident.
4 out of 5
by A verified traveler from indianapolis

Comfortable room pool and spa disgusting

Posted Aug 1, 2016
Good service clean room and comfortable. The spa out of service staff said has been for months. Pool disgusting guest writing foul comments in mold trash and slime all over pool.
Comment from Hotel Management
Aug 2, 2016 by David R. , Hotel Management
Please accept our apologies for the issues with the pool. We have shared this with our engineering team to take immediate actions.
5 out of 5
by A verified traveler

Posted Jul 18, 2016
Nice location - easy walking distance to attractions.
Comment from Hotel Management
Jul 19, 2016 by David R. , Hotel Management
Thank you for the 5 star rating. We are lucky to be in the center of all the happenings in Downtown Louisville.
4 out of 5
by BEN

Posted May 23, 2016 on Hotels
Comment from Hotel Management
May 27, 2016 by David, Hotel Management
Thank you for staying with us and your rating. We hope you enjoyed your say at the Marriott Downtown
5 out of 5
by Suzanne from Northern Virginia.

Posted May 21, 2016 on Hotels
We were in town to attend my daughters graduation from the University of Louisville. We walked to the Yum Center easily. The restaurant and bar in the hotel was handy for lunch, tea and an evening glass of wine. Great service. Friendly host staff.
Comment from Hotel Management
May 25, 2016 by David, Hotel Management
Thank you Suzanne for joining us for your daughter's graduation. We are happy everything went well with your stay and you enjoyed the various offerings.
4 out of 5
by Nancy

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Jun 12, 2016 by David, Hotel Management
Thank Nancy for your choice to stay with us at the Louisville Marriott Downtown. We hope to see you back soon.
5 out of 5
by Freddie from Bells TN

Happy time

Posted May 16, 2016 on Hotels
Wonderful in every way
Comment from Hotel Management
Jun 12, 2016 by David, Hotel Management
Freddie Thank you for the rating and for the kind words. We are glad your stay was "Wonderful".
5 out of 5
by William

Posted May 2, 2016 on Hotels
Comment from Hotel Management
May 10, 2016 by David, Hotel Management
Thank you William for the 5 stars!!!
3 out of 5
by Paula

Posted May 1, 2016 on Hotels
Comment from Hotel Management
May 10, 2016 by David, Hotel Management
Paula- It seems based on your rating we fell short of delivering a flawless experience. Hopefully we can turn this around on your next trip.
5 out of 5
by Anthony from Highland

Great time in Louisville

Posted Apr 28, 2016 on Hotels
The gentleman at check in was very helpful with information about the event we were attending and very polite and just a happy person. Shoutout to Brandon
Comment from Hotel Management
May 3, 2016 by David, Hotel Management
Thank you for the great rating and review. We will be sure to recognize Brandon for taking such good care of you..