The property was rated a four star, so we decided to stay for Valentine's Day. I was not comfortable putting my identity on this sight, and it was at this point, I found out my payment was nonrefundable. Since it was Valentine's Day, we decided to continue with our plans. But the room we received was not even close to that rating. The ceiling had cracks and the paint was chipping away, the soap dish in bathroom was rusted, the floor was dirty, and there was a stale odor when you entered the room. The décor looked updated, but the housing was very outdated. It was like the cliché, putting lipstick on a pig. We decided not to stay at this hotel, and informed the staff of our displeasure with the lack of cleanliness that this hotel encompassed She did not seem surprised at our complaints, just offered us a card to call and vent our frustrations. It goes without saying, we will never stay or recommend this establishment. Fortunately, we were able to savage our night at a hotel that engulfed four rating.