Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
40% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2016 on Hotels
1 out of 5
by A verified traveler

Posted May 11, 2016 on Hotels
No iron or blowdryer
Comment from Hotel Management
May 21, 2016 by Tari, Hotel Management
Thank you for taking the time to rate your stay. We are sorry you were dissatisfied with the limited amenities we provide, and hope that as we continue to make improvements to our property and service, you will return to enjoy the changes.
5 out of 5
by ALLEN from Indianapolis

Not the Hilton but it clean, comfortable

Posted May 8, 2016 on Hotels
Staff was very friendly, for the price it was ok.
Comment from Hotel Management
May 21, 2016 by Tari, Hotel Management
We appreciate you staying with us and providing feedback on your experience. We truly value the observations of our guests, and are glad when they share them with other travelers.
1 out of 5
by Jimmy

Posted May 7, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Tari, Hotel Management
We are sorry you were dissatisfied with your stay. Thank you for taking the time to post a rating, however, as each review gives us a new opportunity to evaluate our property and service and to work toward improving the guest experience we provide.
2 out of 5
by Klaus

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by Tari, Hotel Management
I am sorry you had a less than satisfactory stay with us. We will make every effort to improve all aspects of the guest experience at our property. Thank you for your feedback.
2 out of 5
by Yandira from Louisville

Posted Apr 26, 2016 on Hotels
Ok
Comment from Hotel Management
Apr 30, 2016 by Tari, Hotel Management
Thank you for taking the time to rate your stay. We appreciate every review and use our guests' observations to inform improvements in all aspects of the guest experience we provide.
1 out of 5
by A verified traveler

scary

Posted Apr 25, 2016
The hotel was scary. There are full time residents with cats. The trip from the car to the front door terrifying. Only stay here if it is the last room in Louisville.
Comment from Hotel Management
May 1, 2016 by Tari D, Hotel Management
I'm sorry you had an unpleasant stay. We are a pet-friendly hotel, and several of our guests do have pets. It seems that you may have had a particularly unsettling experience when approaching your room, and I hope that our staff was able to resolve that for you when you notified them of it. Thank you for taking the time to rate your stay.
2 out of 5
by A verified traveler

More expensive than some nicer properties in area

Posted Apr 23, 2016
Location close to where I needed to be, but was quite loud with others outside yelling half the night. The hotel definitely needs an update.
Comment from Hotel Management
May 1, 2016 by Tari D, Hotel Management
Thank you for taking the time to provide feedback on your stay. The property is under new ownership (2015), and we are in the process of initiating some needed updates. I am sorry you had an unpleasant experience with loud neighbors. We do our best to try and mitigate unruly and inappropriate behaviors on our property.
4 out of 5
by Alison from Hazard Kentucky

Posted Apr 22, 2016 on Hotels
It worked well for what I needed which was a place to lay my head for the night. The room was clean, did not smell of smoke, and it was quite. The only downside was they do not have blow dryers in the rooms.
Comment from Hotel Management
Apr 30, 2016 by Tari, Hotel Management
Thank you for staying with us, and for your feedback. I always appreciate the observations of our guests, and try to improve the guest experience by taking all recommendations under advisement.
5 out of 5
by A verified traveler

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
May 1, 2016 by Tari, Hotel Management
Thank you for taking the time to rate your stay. I hope we can continue to serve your Louisville lodging needs in the future.