Dear Philip,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SHELBYVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are proud to know that your stay with us was fine. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Felicia, Thank you for taking the time to complete our guest survey. I am grateful for your comments regarding your recent stay at the RED ROOF INN SHELBYVILLE. We appreciate your insights pointing out the different updates needed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Dan. The staff and I at the Red Roof Inn Shelbyville appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hi Chelsea,Thank you for taking the time to write a review of your stay at the Red Roof Inn Shelbyville. Please accept our most sincere apologies for any inconvenience caused by the room you were assigned, especially regarding the bathroom cleanliness. Regarding the other concerning matters you've highlighted, please know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Regards,OnielRedRoof ManagementRediresponse Specialist

Hi Anonymous,Thank you for taking the time to write a review of your stay at the Red Roof Inn Shelbyville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please accept our apologies for any inconvenience caused by the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Regards,RedRoof Management

Hello Melissa,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Shelbyville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.We value you as a our guest and welcome your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Elizabeth. The staff and I at the Red Roof Inn Shelbyville were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Dear Robyn, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Shelbyville. We sincerely appreciate your feedback and are happy to hear you were pleased with the customer service. However, you mentioned that the beds were not to your liking. Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you, Gary, for telling us about your stay at the Red Roof Inn Shelbyville. I am glad you found our hotel to be nice and our amenities was to your liking. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Diana, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Shelbyville appreciate your 10/10 score following your stay. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Stephanie. The staff and I at the Red Roof Inn Shelbyville appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Shelbyville. I'm disappointed to see that your stay was less than ideal. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Dear Lucian, I appreciate you sharing your feedback following your stay at the Red Roof Inn Shelbyville. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the broken lock, the possible mold you encountered and the other highlighted concerns that hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Karen,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Shelly Marie,I appreciate you sharing your feedback following your stay at the Red Roof Inn Shelbyville. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the mattress was not to your liking and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Mike,Thank you for taking the time to tell us about your experience at the Red Roof Inn Shelbyville. I am glad to read that you were pleased with the comfort of the mattress and that maintenance had installed a new door chain lock after you reported it to the front desk. However, it seemed your stay fell short of your expectation due to the situation you described regarding that the door jamb had dents as well as scars and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Rose,Thank you for your response. I am disappointed that you had a less than ideal experience at our Red Roof Inn Shelbyville location as you indicated the mattress was hard, there was an insect in the room amongst other concerns. Please accept our apologies. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that Red Roof works with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Judy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SHELBYVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 3/5 score following your stay at Red Roof. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Hello Heather,Thank you for leaving a review regarding our excellent staff and rooms. You indicated however, that you were not pleased with the comfortability of the beds, resulting in your 4/5 score. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention.Thank you again for sharing your concerns. We hope you'll return for us to provide a more comfortable stay. Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Thank you for taking the time to tell us about your experience at the Red Roof Inn Shelbyville, Franklin. I am sorry that your experience did not meet your expectations. You stated that the faulty TV and broken handle, along with the poor cleaning hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, we can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

Hello Theresa, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Shelbyville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness of your room. It's great to see you enjoyed your stay, resulting in a 4/5 score. We hope to continue to provide great experiences for you.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for sharing your feedback with us, Brenda. The team at the Red Roof Inn Shelbyville was pleased to know that our service was fine and that you felt safe. However, you made mention of the dirty floors and the faulty phone. As such, your sentiments have been shared with the property.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you host you again in the future.Regards,XaoRediResponse Specialist

Thank you for taking a moment to leave a review, Amanda. The staff at the Red Roof Inn Shelbyville were disappointed to see your 4/10 score following your stay. However, you indicated that the pest you reported and the other concerns mentioned hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels. With thanks,

Dear Dennis, We at the RED ROOF INN SHELBYVILLE are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Melissa, We at the RED ROOF INN SHELBYVILLE are saddened by your scoring of 1/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Todd, Thank you for taking a moment to leave a review, Todd. The staff at the Red Roof Inn Shelbyville were disappointed to see your 2 out 5 score following your stay. However, you stated that the door was scratched bare by a dog, which was saddening to read because guests love to bring their pets with them. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Brian. Myself and the staff at the Red Roof Inn Shelbyville were disappointed to see your 2/5 score following your stay. While I am happy that you found our beds to be comfortable, you indicated that the TV doesn't work, the pest you reported and the other concerns hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, GabrielleRediResponse Specialist

Hello Amber,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN SHELBYVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jessica. Myself and the staff at the Red Roof Inn Shelbyville were disappointed to see your 6/10 score following your stay. I am happy that you found our bed to be comfortable and our rooms to be clean. However, you stated that the area was sketchy, which was saddening to read. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle RediResponse Specialist

Dear Marvin,Thank you for taking the time to tell us about your experience at the RED ROOF INN SHELBYVILLE. I am sorry that your experience did not meet your expectations due to the upkeep of the bathroom. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SHELBYVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,KamariaRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Shelbyville were disappointed to see your 2/10 score following your stay. You indicated that the uncleanliness described, the stain walls and the other concerns mentioned hindered your experience. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle RediResponse Specialist

Dear Megan, Everyone here at the Red Roof Inn Shelbyville was proud to see your 4/5 score. I am thrilled that you appreciated our kind, generous and welcoming staff. Great customer service is a valuable part of our goal that we strive to fulfil and we’re happy to have achieve that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Gabrielle RediResponse Specialist

Dear Dan, Everyone here at the Red Roof Inn Shelbyville was proud to see your 4/5 score. Your kind words regarding our friendly and helpful staff, updated rooms and our quietness are much appreciated. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle RediResponse Specialist

Dear Edgar,Thank you for taking the time to leave your honest feedback. We are happy to know that our clean rooms and staff service positively impacted your stay with us. Feedback from our guests is always welcome and as such, your comment regarding chipping paint, broken furniture and sizing of the sheets have been forwarded to management to address your concerns.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Mr. Gaddis, Thank you for taking the time to leave a review for us. We appreciate your business.

Hello Paula,I appreciate you sharing your feedback following your stay at the RED ROOF INN SHELBYVILLE. I am sorry to hear that your stay fell short of your expectations due to the broken security lock on the door and the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRediResponse Specialist

Dear Elizabeth,Thank you for taking a moment to share your feedback following your recent stay. Myself and the staff at theRED ROOF INN SHELBYVILLE are happy to see your rating of 5/5. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We are happy to read our location was easy to find, the staff was nice and the rates we affordable. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Please know that we value you as our guest and appreciate your business.Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future.Sincerely,Kerry-LeeRediResponse Specialist

Dear Janet, Thank you so much for your words and your review. It is so much easier to let pets stay because of the floors that we now have, and we love that we can offer travelers with pets a place to stay when many others do not.

Dear Pascal, Thank you so much for leaving a review for us. We really appreciate when our guests tell us how they felt about their stay. I am sorry that you felt the beds were uncomfortable we will look into it.

Dear Leslie, Thank you for your review and letting us know how you felt about your experience with us. I am sorry that you felt that the bed was uncomfortable. We will look into that and see if there is a way we can improve that.

Dear Steven, Thank you for your review. I hope that you let the front desk know about the heat situation.

Dear Nathaniel, Thank you so much for staying with us and choosing us for your needs. We appreciate your business. Thank you for the review and taking the time to send it.

Dear Steven, Thank you for letting us know. I will look to see who the clerk was so that I can thank her. Thank you for the review.

Dear Michelle, I am so sorry that your night was interrupted by other guests. Thank you so much for your review.

Dear David, We are so happy that you liked your stay with us. Thank you for the kind words.

Dear Michelle, Thank you so much for staying with us and posting a review.