Ratings based on 92 Verified Reviews

4.3 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Posted Sep 25, 2016
Excellent. No concerns. Pool. Good location. Clean. Large rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown and very close to Forecastle festival

Posted Jul 18, 2016
This was the perfect location for us to come and go to Forecastle festival. The staff was great, the room was perfect, and the pool was heated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Walking distance from Slugger Field & River Front

Posted Jul 16, 2016
Pros: Distance from ballpark and River front. Wonderful staff.
Location: River front, and the Louisville Slugger Field.
Spent several day visiting Children and Grands. Friendly staff, wonderful breakfast area, nice pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Great one night stay for Garth!

Posted Apr 14, 2016
Pros: Staff was quick to help with anything.
Location: AA baseball, Against the Grain Brewery, and YUM center. Additionally there are tons of bars and restaurants nearby
Staff did a phenomenal job of answering questions and making sure the stay was as nice as possible. Rooms were very clean.
Comment from Hotel Management
May 8, 2016 by Adam, Hotel Management
We appreciate your detailed feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from lagro, indiana

Very close to the KFC Zum Center and the river

Posted Feb 27, 2016
Wonderful hotel. Spent the weekend as Bruce Springsteen performed at the Zum Center. Things could not have been better at this hotel. The pool and hot tub were clean and very enjoyable. Staff very hospitable. Kitchen in room was awesome
Comment from Hotel Management
Mar 17, 2016 by GM, Hotel Management
Hearing 'awesome' and 'could not have been better' makes our day! Thank you so much
5 out of 5
Recommended
for Everyone
by A verified traveler

birthday getaway

Posted Feb 21, 2016
My friends and I went to celebrate my birthday. The hotel was great and the staff (especially Katie at the front desk) was very helpful. They had sent complimentary bday balloons and candy to my room for my special day after asking what brought us to Louisville at check in. Thought this was a nice gesture to make us feel welcome! Overall was pleased with the size, cleanliness and comfort of the room.
Comment from Hotel Management
Mar 21, 2016 by gm, Hotel Management
I think Katie is a superstar and I love when other people see the same.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2016
Booked a room for a weekend trip. Had a great time. I enjoyed the location as well. Its a downtown hotel but close enough to the trendy neighborhoods where a long walk or a short car ride is not a hassle. I only wish parking was covered or less expensive. I understand this is a downtown hotel with limited space but $16/night for parking is a bit much.
Comment from Hotel Management
Feb 16, 2016 by GM, Hotel Management
Thank you so much for taking your time to provide feedback, we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted Feb 10, 2016
Location: The hotel is not in a great location as far as walking to eat or shop. It was very noisy, especially in the morning.
The rooms are spacious and clean and the beds are comfortable. We really didn't spend much time in our room, but if you were planning to have an extended stay, it would be perfect.
Comment from Hotel Management
Feb 16, 2016 by gm, Hotel Management
Thank you so much for your response. I wish our location had worked out better for you but I am so glad you recognize our efforts in housekeeping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2016
Stayed for a weekend getaway, very accommodating staff, great rooms, quiet area. Highly recommended for downtown stays.!
Comment from Hotel Management
Jan 21, 2016 by Residence Inn Louisville Downtown Team, Hotel Management
Thank you so much for recognizing our staff and recommending our location!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los

Nice and quiet

Posted Jan 8, 2016
The lady in the front was so nice and easy to talk to. The continental breakfast every morning was delicious. Our room accommodation for 5 days was fantastic. Very peaceful environment. Thank you so very much.
Comment from Hotel Management
Jan 21, 2016 by Residence Inn Louisville Downtown Team, Hotel Management
sherlyn Thank you so much for taking the time to tell us about your stay!