AWFUL AND UNPROFESSIONAL SERVICE!!!
Posted Dec 8, 2016
Awful experience!!! When I called down to ask for more pillows, I was told I needed to come down to the front desk to get it because there was no staff to bring it up. We turned on the lights, and 4 lights were either burned out or missing. There was a party going on in one of the other rooms in the area we were staying in. We traveled 13 hours that day, and thought we would be able to get sleep, we did get sleep, but not what we should have gotten. The next day, when leaving, we were discussing how disappointed we were, and the young man kept saying sorry, sorry, ECT. When he did finally listen, he kept rolling his eyes and acted very unprofessionally. When we talked to the manager, we received a WHOPPING $5.75 back for our trouble!! What a slap in the face!!! We will never stay there again or recommend anyone to stay there!!