Ratings based on 219 Verified Reviews

2.9 out of 5
54% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Not perfect but worth the price. If you are looking for a bed for one night I'd recommend it.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Value for money hotel

Posted Dec 23, 2016
Pros: Price reasonable
Cons: Inner decor
Location: Location is pretty close to downtown
Overall ok. Stayed just one night. There are restaurants nearby.
3 out of 5
by A verified traveler from boston

Posted Dec 13, 2016
To much noise Close to everything Area where its located is a little shady.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton

Very nice

Posted Dec 12, 2016
Pros: The Customer service!
All of the staff was absolutely amazing. Everyone was very nice.
1 out of 5
by A verified traveler

Pictures online are deceptive

Posted Dec 12, 2016
The staff is the only good thing that can be said.
1 out of 5
by A verified traveler from Rochester,NY

AWFUL AND UNPROFESSIONAL SERVICE!!!

Posted Dec 8, 2016
Awful experience!!! When I called down to ask for more pillows, I was told I needed to come down to the front desk to get it because there was no staff to bring it up. We turned on the lights, and 4 lights were either burned out or missing. There was a party going on in one of the other rooms in the area we were staying in. We traveled 13 hours that day, and thought we would be able to get sleep, we did get sleep, but not what we should have gotten. The next day, when leaving, we were discussing how disappointed we were, and the young man kept saying sorry, sorry, ECT. When he did finally listen, he kept rolling his eyes and acted very unprofessionally. When we talked to the manager, we received a WHOPPING $5.75 back for our trouble!! What a slap in the face!!! We will never stay there again or recommend anyone to stay there!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
Hotel was nice. A lot of places to eat near hotel.
1 out of 5
by A verified traveler from US

Posted Dec 2, 2016
It looks absolutely nothing like the pictures, has dirt everywhere, and smells of smoke.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport. Perfect for just needing a bed.

Posted Nov 29, 2016
Pros: Close to airport. Inexpensive.
Location: Close to airport and plenty of restaurant options. Good value for the price.
Close to airport and restaurants. Easy to find off of I-65. We just needed a few hours sleep before our flight so this was perfect. Hotel was recently upgraded and room was decent with new bed, new flooring, new countertops, etc. Nothing bad to report. We left before breakfast was offered so we don't have anything to report regarding that.
1 out of 5
by A verified traveler from US

New rooms not so new.

Posted Nov 24, 2016
The only redeeming qualities about this hotel was the staff and proximity to the airport. Everything else was not great. The shower was disgusting and looked like it hadn't been cleaned in a while. Upon check-in they made me sign a waiver stating I wouldn't smoke in my room and there were "smoke free hotel" signs all over but the entire place smelled of smoke and I even saw a butt lying on a wall cusp by the elevator. Our top blanket on our bed also had multiple burn spots on it. The noise from other patrons could be heard all night including a crying baby and children running up and down the halls. On the plus side you couldn't hear any airport traffic and therr were light blocking curtains that worked. Outside of the room on the adjacent wall there was a smear of something that appears to be blood or poop, or bloody poop. Breakfast Consisted of yogurt, toast, cereal, and a waffle maker.