Bedbugs & Extended Stay Hotel
Posted Apr 23, 2016 on Orbitz
Firstly... I failed to notice prior to booking that this was a low end, extended stay hotel. No frills, no free wifi, & office closed 10pm-9am!
Secondly... I found a bug (which later determined to be an adult bedbug) on the hotel pillow prior to falling asleep! They moved me to another room on another floor, refunded my payment, and comped a 2nd night! So I slept with the lights on! Now I have to wash ALL my clothes on high heat, including my precious delicates, to be sure I haven't had any travelers
Plus Side... It has a full size fridge, large kitchen sink, 2 electric burners, microwave, & plenty of kitchen cabinets
Comment from Hotel Management
Jun 10, 2016 by Allen M, Hotel Management
The feedback provided in your review is much appreciated. The pest issue you described is unacceptable, and I sincerely apologize for your experience. I am working with our pest control company to ensure that this issue does not happen again in the future. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.