Ratings based on 891 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Nov 17, 2017
Paid for King Size Bed Room, Got double bed room instead and didn’t get reimbursed for it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville Kentucky

Great Place

Posted Nov 2, 2017
Great place to stay If you have to catch an early flight st SDF.
Comment from Hotel Management
Nov 5, 2017 by Nona W. , Hotel Management
Thank you for the great rating and comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Campbellsville, KY

Very nice hotel close to the airport

Posted Oct 29, 2017
Pros: Friendly Staff
Cons: More shuttle services
Great place to stay convenient to the airport and other attractions in Louisville. Very helpful staff. A nice place to stay if you need access to the fairgrounds.
Comment from Hotel Management
Oct 30, 2017 by Nona W. , Hotel Management
Thank you for the perfect score and wonderful comments, we look forward to your return.
3 out of 5
by A verified traveler from Aurora, IL

Our Visit

Posted Oct 24, 2017
We thought we were going to a first rate hotel. Overall adequate but our biggest issues were as follows: - Price was to include breakfast each day and coupons said max of $13 for anything but at restaurant they only gave is $10 credit unless we got the buffet. Thus we lost for the two of us $18 for our days there - The hotel was very crowded and all they had for a king size bed was queen sheets. I will let you image how well these fit especially when you were in the bed. I rate this only fair
Comment from Hotel Management
Nov 5, 2017 by Nona W. , Hotel Management
Dear Alan, Thank you for your comments, we do apologize the error and would like to make this right, please contact the front office manager. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice

Posted Oct 23, 2017
Clean and comfortable staff very nice. Only stayed one night but very comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Great hotel. Super close to airport, and didn’t even hear any airport noise on our side of the hotel. Very clean. Didn’t use the pool or restaurants on site. Free 24-hour shuttle to the hotel and convention center
Comment from Hotel Management
Oct 19, 2017 by Nona W. , Hotel Management
THANK YOU!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge, Alberta, Canada

Nice hotel near the airport with shuttle service

Posted Oct 8, 2017
We enjoyed our stay at this hotel, staff were friendly and attentive, and when I asked for an extra blanket , they delivered a warm one! Greatly appreciated!
Comment from Hotel Management
Oct 19, 2017 by Nona W. , Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Wrong dates

Posted Sep 27, 2017
The staying dates were 2 nights instead of 3 night.
Comment from Hotel Management
Sep 28, 2017 by Nona W. , Hotel Management
Thank you for you survey, we are truly sorry there were issues with your reservation dates. We do hope you return again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Miss match

Posted Sep 27, 2017
The booking dates were wrongly imputed at the checkin counter.
Comment from Hotel Management
Sep 30, 2017 by Nona W. , Hotel Management
Again, we are so sorry there were issues with your dates, we do our best to have everything correct at the time of check in.
3 out of 5
by A verified traveler from Denver Co

We expected more

Posted Sep 19, 2017
Front desk was not helpful. I had to ask about amenities, breakfast, a cart for luggage. Obviously we were not their target customer as we were driving through with a brief stop. It is located near the airport and they seemed well equipped to handle that type of client (though the check in line was very long one time as we passed through the lobby.)
Comment from Hotel Management
Sep 28, 2017 by Nona W. , Hotel Management
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations