Ratings based on 31 Verified Reviews

3.5 out of 5
82% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Appart'Hotel Victoria Garden

Posted Jul 24, 2010 on Hotels
Entire lobby area reeks of smoke. Dark hallways, tiny and uncomfortable rooms, no services whatsoever.
2 out of 5
by A verified traveler from NEW JERSEY, USA

I would look around for another hotel to stay in.

Posted Jul 14, 2010
I chose the hotel base on the location and cost, but I would rather pay a little more next time we visit Lourdes again. The worst incidence we had was one night coming back from our walk; we can't get into the hotel because the front door will not open, and we had to wait for few hours until one of the lady occupants came out of the inside and can't get out either( door will not open). she had to force and opened the emergency door so we can get in.
5 out of 5
for Couples
by A verified traveler from Chicago, IL

Great location, good value and clean, but don't come after 8pm without calling ahead.

Posted Mar 17, 2010
The apartments were spartan but fresh and clean, in a great location with nice morning breakfasts available for a price. Close - 5-10 minutes walk - to the Sanctuary and parking available. Make sure you call ahead to make arrangements on how to get your room key if you will be arriving after 8pm, when the hotel staff leaves. There is a system to get keys if they know you are coming late.
4 out of 5
by A verified traveler from Toronto, Canada

Decent Apartment/hotel in Lourdes

Posted Sep 2, 2009
It was a last minute booking and the hotel was as per my expectations. The basilica is a 10 minute walk from the hotel. The highlight of the room was that the A/C worked wonderfully as it was 35C in Lourdes.
1 out of 5
by A verified traveler from London

No Internet / No air conditioning

Posted Jul 3, 2009
On arrival and after checking in, I asked about the pre-paid I apparently needed to connect to internet. The receptionist gave me one of those "sorry" looks and said it was not working. I asked how long it had been broken and she gave me another look which suggested it had been off for some time. When I got up to the room which felt very hot (July 2009 and it was 30 degrees C outside) I found that the air condioning was not working. I went back down to reception and on my way noticed tatty messages in French sellotaoped to the lift wall saying "climatization" was not working. Why did the receptionist not mention this when she told me the internet was not working? After 10 mins, I decided I could not stand the heat, and I checked out. Found a local Campanile about 1km away, This is my first really bad hotel booked via Expedia in many years. Will ask for my money back.
4 out of 5
by A verified traveler from Raleigh, NC

Very Impressed

Posted Mar 26, 2009
This hotel is very convenient for tourists. It's walking distance to the grotto. The receptionists are hospitable and accomodating The room is just perfect for couples and someone who's not picky with their hotel. Would comeback to this place if ever coming back to Lourdes
4 out of 5
by A verified traveler from Palmetto Bay, FL

Trip to Lourdes

Posted Mar 25, 2009
Hotel is comfortable and close to the Sanctuary.
5 out of 5
by A verified traveler from hayward

Needs Improvement

Posted Mar 11, 2009 on Hotels
We were pleased to check in to our hotel which is 5 minutes away from the grotto but the receptionist at the desk - does not speak English and she had hard time understanding English and so we are - hard to speak and understand French.Our room was roomy altho we are in the corner - the ceiling beam in the side is very low because of the set up of the room. The bed are single bed instead of queen size for couple.Otherwise the place is clean and will recommend to others.
1 out of 5
by A verified traveler from Vannes

Pas emballées DU TOUT!

Posted Sep 9, 2008 on Hotels
Je ne vous recommande ABSOLUMENT PAS cet hôtel... chambre TRES SALE, moquette dans un état épouvantable, kitchenette pas suffisamment équipée, TRES bruyant la nuit (4 nuits, 4 nuits blanches)... Accueil très agréable mais très désagréable d'y séjourner...
5 out of 5
by A verified traveler from Dumont, NJ

Great Location

Posted Jul 23, 2008
This hotel was in the heart of Lourdes. Everything was in walking distance, the grotto, shrine, airport, food. If you want to save a few bucks and get clean relaxing hotel chose this one, there were no "cheap" qualities about it.