Ratings based on 49 Verified Reviews

3.5 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Reasonable location.

Posted Oct 1, 2016
Pros: Cleanliness. English speaking staff, very pleasant.
Cons: Coffe/Tea making facility could be included.
Location: Near enough to the Church(La grotte). Quite place.
Nothing much to comment about apart from smooth check in and check out.
3 out of 5
by Anna

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from yyc

Nice place for pilgrims

Posted Oct 8, 2015
The staff is great the owner is super the showers are super small overall a great place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great views

Posted Oct 6, 2015
The view and location of the river was marvelous. The hotel is about 15 minutes from the basilica grounds, which might be tough if you are walking in a wheelchair. The restaurant was good though pricier than other restaurants in the area. The free parking is a public lot on the other side of the river.
4 out of 5
by Robert

Beautiful Lourdes !

Posted Oct 1, 2015 on Hotels
Very good for the price... ask for a room in the front of the hotel for a view of the river. The staff are friendly and helpful. The location is close to a very verdant and large hill.
4 out of 5
by Pedro Gustavo from Vancouver Canada

Is was good

Posted Jul 25, 2015 on Hotels
Our stay was good the only thing that bother us was the hotel does not have room with aircondition.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great Location and a Staff that goes the extra mil

Posted Apr 27, 2015
Pros: Great location and great staf, comfortable room and good breakfast.
Location: Lourdes is a great weekend getaway our a luanching pad to the Pyrennes mountains.
We arrived late a night after a long drive from Paris and were immediately greeted by the staff, they checked us in quickly and offered us a beverage. The room was perfect for our weekend to explore Lourdes. Our trip was still early in the season and we were given a top floor room with a balcony overlooking the castle and the river. We woke up late on our first day but the staff still allowed us to enjoy their complimentary breakfast after the designated time and also gave us good information for geting around town, buy a trolley pass...it takes you to all the points of interest and lets you get on and off through out the day. Would stay at this Hotel if we pass through again.
4 out of 5
by Cooljerk from UK

Posted Aug 4, 2014 on Hotels
Enjoyed our stay. Although the Hotel feels a little dated and the external garden area was not at all appealing and the rooms were basic, I enjoyed my stay. The room was clean and everything worked. Staff were helpful, location in Lourdes too was ideal, close to amenities with free parking close by. Worked well as a base to follow the Tour de France around the area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2014 on Hotels
3 out of 5
by A verified traveler

Lourdes

Posted Jul 21, 2014
Pros: Location
Cons: Air Conditioning in the rooms.
Location was great and the view was beautiful. Staff were friendly and very helpful.